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Posted on Sep 26, 2026|Deluxe Loft King
Guest UserThis hotel is new, opened 2025, Pakuwon City Mall is next to the hotel, easy access to the mall
Hotel service staffs are friendly, allowed me to check in early
Hotel breakfast also recommended
Can visit the Park Shanghai, walking 10 mins from hotel, can find many local restaurants
Will stay again for my next visit
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Price per night fromBHD 15
Guest User
The location is right in the heart of Surabaya's city center, with a huge mall just downstairs. Transportation is incredibly convenient, and it's less than 45 minutes from the airport.
The pool and gym are five-star quality, and the breakfast is on par with what you'd expect from a typical five-star hotel.
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Price per night fromBHD 46
Posted on Oct 9, 2026|Deluxe Twin Room
Guest UserThis is probably the most affordable Shangri-La hotel. Security is very strict—both cars and guests have to go through security checks upon entry. The check-in process at the hotel takes a bit too long, which easily leads to long queues. The room was quite nice, but many of the additional services come with very high fees. The swimming pool is on the ground floor, and wearing a swim trunk isn't strictly required, which is a nice touch. The pool has varying depths; the 2.4-meter section is quite dangerous and not recommended for the unprepared—it's much safer to walk over to the 1.4-meter area to get in.
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Price per night fromBHD 23
Guest User
The hotel has convenient transportation. Facilities: Very good in all aspects. Environment: Decent and good value for money. Service: The surrounding area is very suitable for business trips.
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Price per night fromBHD 21
Posted on Oct 9, 2026|Charming
Mohamad FidalAn Amazing Stay from Check-in to Check-out!
From check-in to check-out, everything was worth every penny we paid!
Starting with the reception, the service was excellent, and the staff were incredibly friendly and welcoming. They really understood our needs and did their best to make sure we had everything we needed throughout our stay.
The room was absolutely amazing! Honestly, we didn’t expect too much at first, but the moment we stepped inside, we were pleasantly surprised. Everything was great, from the comfortable bed to the clean bathroom and, most importantly, the incredible city view. Not going to lie, we absolutely loved the view of the city, both during the day and at night. It was truly one of the highlights of our stay!
We stayed for two nights and requested housekeeping service during our visit. To our surprise, the housekeeping team did an excellent job. They cleaned the room so well that it felt almost brand new again. We really appreciated their attention to detail!
We also booked a stay that included breakfast, and it was definitely worth it. There was a great variety of breakfast options to choose from, catering to different tastes and lifestyles. With so many choices available, there was something for everyone. The breakfast experience was definitely one of the best parts of our stay.
On top of that, guests can enjoy complimentary access to the swimming pool and gym. The hotel also offers massage services and has an on-site spa, which is a great bonus for anyone looking to relax and unwind during their stay.
Last but not least, the hotel provides parking facilities for both cars and motorcycles. The staff managing the parking entrance and exit were friendly and helpful as well. They also checked vehicle details when guests exited the parking area as part of their security procedures, which gave us extra peace of mind.
Overall, we had a wonderful experience and felt that everything was worth what we paid. From the friendly staff and comfortable room to the beautiful city views, excellent housekeeping, delicious breakfast selection, and additional facilities, everything made our stay memorable. We would definitely recommend this hotel to anyone looking for a comfortable and worthwhile stay!
Thank you to the entire team for making our stay such a pleasant experience. Keep up the great work!
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Price per night fromBHD 8
Posted on Oct 13, 2026|Superior King Room
namiditVery nice hotel. The room is big and clean. Depending on your room, it serves you quite nice view.
I think, the location is okay. A bit remote. The street is often dark at night if you wish to walk.
Not many restaurant around the hotel. You still need to find your way to get to the nearest food places. Indomaret is also a bit far from the hotel.
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Price per night fromBHD 7
Posted on Jul 24, 2026|Deluxe King
Rio PereiraOur stay was absolutely delightful! As the hotel had only been open for a few days, everything felt incredibly new and fresh, from the ambiance to all the facilities. The breakfast was a winner – absolutely delicious with a fantastic array of authentic local Indonesian dishes. It's also very kid-friendly, with a playground that kept the children excited and entertained.
Just a couple of minor points for consideration: the room amenities service might still be in its initial adaptation phase (for example, initially only one toothbrush was provided in the room) and the TV isn't a Smart TV yet. However, these are completely understandable for a newly opened hotel and didn't detract from our comfort at all. Overall, it was a very satisfying and highly recommended experience! ⭐⭐⭐⭐⭐
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Price per night fromBHD 17
Posted on May 21, 2025
Polka13This is actually a VERY COOL hotel. As someone who LOVE vintage things, I really appriciate this place. From their historical front building, their vintage styled room, all took me back to the 90s to early 2000. The NOSTALGIA 🥺. When I was little, my grandpa and grandma used to take me travel and stayed at hotels. So hotels like these have a special place in my heart.
Unfortunately, it looked like they really cut down the budget. Although they gave a very cheap price for their room (not more than IDR 250K including breakfast), on WEEKENDS?? But the towels were not white anymore and felt thin (not like other hotel towels), the sheets had tough spots, and no shower cap. But I loveddd the lemongrass soap and shampoo, and they were in dispensers so less plastic waste.
The breakfast was really sad. It was nice when I stayed here around a couple of years ago. But this time it was worse. Not too many options and looked empty. Really felt like they didn't put much effort. Well, what do you expect for that price? And I understand they might be in a very tight budget.
I noticed they added a ”Mini Zoo” signage. A staff warned me that there were not many animals yet. But I decided to go see it. Turned out it was located in the side of the parking road (but outdoor), there were fishes and a big avian animal (like chicken but different, I don't know what it was). And some parakeets in two separate cages, they were all dead 😭😭 I told a staff and they quickly removed the dead birds. Good idea but poor execution.
But anyways, location was top. Just a few meters across the street, there was a bus stop and you can hop on the Suroboyo Bus to go anywhere. And the hotel itself was in a main street of a hot destination (Old Town Surabaya), with historical buildings complex, also with the chinatown nearby.
I really hope they can survive this economy storm. I really love this hotel 🥺.
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Price per night fromBHD 5
Posted on Nov 3, 2024
FirzahardynOne of the good hotels to try. Because there are many strategic places that sell cheap food and sungi because the location is in the middle of housing. The weather is cool and there is also a swimming pool. Suitable for families and couples for weekends or long holidays
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Price per night fromBHD 4
Posted on Oct 23, 2024
Gustina
It seems like an old hotel, you can see it from the bed I was in. When I wanted to take a shower, they forgot to give me a towel. I had to ask for one first. My child had to go down to the receptionist to ask for a towel. Drinking water was only given to drink together outside the room. In the bathroom, there were lots of black ants coming out of the sink. There were lots of mosquitoes in the room, I had to ask for Baygon to spray the mosquitoes. The hotel must pay attention so that their guests are comfortable staying there....we booked two rooms.
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Price per night fromBHD 4