Hotel Horison Arcadia Heritage Surabaya
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1 night
1 room, 2 adults, 0 children
All properties in Krembangan
Hotel Horison Arcadia Heritage Surabaya
Jl. Rajawali No.9-11, Krembangan Sel., Kec. Krembangan, South Krembangan, 60175 Krembangan, Surabaya, East Java, Indonesia
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Last booked 9 hrs ago






Highlights
Ideal location
Free parking
Lots to doAmenities
Sauna
Spa
Massage Room
Fitness Room
ParkingFree
24-Hour Front Desk
Luggage Storage
Bar
All amenities
Property Description
Experience an abundance of unparalleled facilities and features at Hotel Horison Arcadia Heritage Surabaya. Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discovering Surabaya becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the Hotel Horison Arcadia Heritage Surabaya with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found.At Hotel Horison Arcadia Heritage Surabaya, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains and air conditioning for your convenience.Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a coffee or tea maker and bottled water is available to cater to your requirements when desired.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Hotel Horison Arcadia Heritage Surabaya.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.At Hotel Horison Arcadia Heritage Surabaya, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday perfectly with a visit to massage, spa and sauna on your final days.
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8.8/10
We enjoyed our short stay
All 80 reviews
Surroundings
Airport: Juanda International Airport
(21.7km)
Train: Surabaya Pasar Turi Train Station
(2.0km)
Train: Sidotopo
(2.9km)
Landmarks: Kota Lama Surabaya
(<100m)
Landmarks: De Javasche Bank
(110m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
6
Classic Deluxe King
1 King bed
Has window
Non-smoking
Private Bathroom
TV
City View
Shower
Check Availability
3
Junior Suite
1 Queen bed
Non-smoking
Private Bathroom
TV
City View
Shower
Check Availability
7
Classic Deluxe Twin
Has window
Private Bathroom
TV
City View
Shower
Check Availability
Standard Room, 2 Single Beds, Non Smoking
2 Single bed
Has window
Non-smoking
Private Bathroom
TV
City View
Shower
Check Availability
Standard Queen Room
1 Double bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
TV
City View
Check Availability
1
Deluxe Modern King
1 King bed
Has window
Non-smoking
Private Bathroom
TV
City View
Shower
Check Availability
1
Deluxe Modern Twin
2 Single bed
Has window
Private Bathroom
TV
City View
Shower
Check Availability
Hide Room Types
Guest Reviews
8.8/10
Very Good
80 reviews
- Cleanliness8.5
- Amenities8.5
- Location9.5
- Service8.8
Average for similar properties in Krembangan

Review summary
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Strategic location: The hotel is centrally located near landmarks like Surabaya’s Old City , the Red Bridge, and Kya Kya, with easy access to public transport .(based on 10 reviews)
Polka13
May 21, 2025
This is actually a VERY COOL hotel. As someone who LOVE vintage things, I really appriciate this place. From their historical front building, their vintage styled room, all took me back to the 90s to early 2000. The NOSTALGIA 🥺. When I was little, my grandpa and grandma used to take me travel and stayed at hotels. So hotels like these have a special place in my heart.
Unfortunately, it looked like they really cut down the budget. Although they gave a very cheap price for their room (not more than IDR 250K including breakfast), on WEEKENDS?? But the towels were not white anymore and felt thin (not like other hotel towels), the sheets had tough spots, and no shower cap. But I loveddd the lemongrass soap and shampoo, and they were in dispensers so less plastic waste.
The breakfast was really sad. It was nice when I stayed here around a couple of years ago. But this time it was worse. Not too many options and looked empty. Really felt like they didn't put much effort. Well, what do you expect for that price? And I understand they might be in a very tight budget.
I noticed they added a "Mini Zoo" signage. A staff warned me that there were not many animals yet. But I decided to go see it. Turned out it was located in the side of the parking road (but outdoor), there were fishes and a big avian animal (like chicken but different, I don't know what it was). And some parakeets in two separate cages, they were all dead 😭😭 I told a staff and they quickly removed the dead birds. Good idea but poor execution.
But anyways, location was top. Just a few meters across the street, there was a bus stop and you can hop on the Suroboyo Bus to go anywhere. And the hotel itself was in a main street of a hot destination (Old Town Surabaya), with historical buildings complex, also with the chinatown nearby.
I really hope they can survive this economy storm. I really love this hotel 🥺.
SHAHRUL NIZAM SHOKRI
February 17, 2025
Thank you Hotel Arcadia by Horison.
The service is great
The stuff is great and polite
The room is comfy
The food is delicious and big portion
Ridzwan_wn
February 14, 2025
I had a pleasant stay at the said hotel. I was given a surprise at my room door by the staffs, bringing me a small cut birthday cake and singing birthday song.
Thing that can improve is the towel, which had a weird smell. Maybe management can look into it. Thank you.
Guest User
June 13, 2025
The location is very nice at the old city centre but the hotel is very small and lack of amenities. The shower is difficult to use and the room is not clean.
Guest User
May 9, 2025
Nice place
Anonymous User
May 5, 2025
Oke lumayan
Guest User
September 8, 2024
Location is excellent, right smackdab in the middle of Surabaya's tourist center, the Old City or "Kota Lama". Cleanliness wise its okay, the bedsheets is the only thing that needs more cleaning. Service is excellent. And facilities wise, the only thing lacking is a hairdryer.
Guest User
February 10, 2024
Booking 5 room dsni nuansa heritage kmr bersihh okeeeeeeee
Services & Amenities
Most popular amenities
Sauna
Spa
Additional charge
Massage Room
Fitness Room
Parking
Free
24-Hour Front Desk
Luggage Storage
Bar
Restaurant
Taxi booking service
Car Rental
Meeting Room
Additional charge
Wi-Fi in Public Areas
Fitness Room
Bar
Restaurant
Meeting Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Parking
Parking
Free
Transportation
Car Rental
Taxi booking service
Front desk services
24-Hour Front Desk
Express Check-In and Check-Out
Concierge Service
Front Desk Safe
Luggage Storage
Languages spoken
English
Indonesian
Food & drink
Bar
Health & wellness
Spa
Additional charge
Massage Room
Sauna
Fitness Room
Public areas
No Smoking in Public Areas
Smoking Area
Elevator
Cleaning services
Laundry Service (On-Site)
Additional charge
Ironing Service
Business services
Meeting Room
Additional charge
Accessibility
Accessible Rooms Available
Safety & security
Security Personnel
Property Policies
Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Opened: 1995
- Number of Rooms: 148
Phone:+62-81252314002
Email:info@myhorison.com
Experience an abundance of unparalleled facilities and features at Hotel Horison Arcadia Heritage Surabaya. Maintain seamless communication using the complimentary Wi-Fi at hotel.Effortlessly arrange transportation to and from the airport using the hotel's airport transfer services.Discovering Surabaya becomes even more accessible through the taxi, car hire and shuttle amenities provided at the hotel. For visitors traveling by automobile, complimentary parking is available. During your stay at this fantastic hotel, the attentive front desk personnel can provide you with a range of amenities such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes.For extended visits or whenever required, the laundry service ensures your preferred travel garments remain fresh and accessible. Craving relaxation? Make the most of your stay at the Hotel Horison Arcadia Heritage Surabaya with convenient amenities like 24-hour room service, room service and daily housekeeping at your disposal.Kindly note that smoking is prohibited in the hotel to ensure fresher air for all visitors. For visitors wishing to smoke, designated smoking zones can be found.At Hotel Horison Arcadia Heritage Surabaya, every guestroom is provided with convenient amenities and fittings to ensure a comfortable stay.Enhance your experience at hotel with the knowledge that certain rooms are equipped with blackout curtains and air conditioning for your convenience.Certain rooms boast in-room amusement features such as television and cable TV, offering guests an enjoyable stay.In select rooms within the hotel, a coffee or tea maker and bottled water is available to cater to your requirements when desired.In the hotel, certain guest bathrooms come equipped with essential bathroom amenities, such as a hair dryer and toiletries, ensuring a comfortable stay for guests. Begin your day with a scrumptious on-site breakfast available each morning at Hotel Horison Arcadia Heritage Surabaya.At the hotel, an assortment of easily accessible and delicious meal choices are available to satisfy your appetite whenever it strikes.At Hotel Horison Arcadia Heritage Surabaya, they are committed to catering to your unique requirements. They offer a variety of meal choices, encompassing halal alternatives for those with special dietary preferences. Enjoy an entertaining evening with your fellow travelers at the hotel's bar. During your stay at hotel, an array of engaging activities and amenities guarantees a delightful experience.Conclude your holiday perfectly with a visit to massage, spa and sauna on your final days.
Frequently Asked Questions
What are the check-in and check-out times at Hotel Horison Arcadia Heritage Surabaya?
Check-in at Hotel Horison Arcadia Heritage Surabaya is from 14:00 and check-out is until 12:00.What are the check-in and check-out times at Hotel Horison Arcadia Heritage Surabaya?
Does Hotel Horison Arcadia Heritage Surabaya have a pool?
No, Hotel Horison Arcadia Heritage Surabaya doesn't have a pool.Does Hotel Horison Arcadia Heritage Surabaya have a pool?
How much does it cost to stay at Hotel Horison Arcadia Heritage Surabaya?
Prices at Hotel Horison Arcadia Heritage Surabaya vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.How much does it cost to stay at Hotel Horison Arcadia Heritage Surabaya?
Does Hotel Horison Arcadia Heritage Surabaya provide breakfast?
No, Hotel Horison Arcadia Heritage Surabaya doesn't provide breakfast. Does Hotel Horison Arcadia Heritage Surabaya provide breakfast?
What’s the cancellation policy at Hotel Horison Arcadia Heritage Surabaya?
The cancellation policy at Hotel Horison Arcadia Heritage Surabaya depends on your room type and booking terms.What’s the cancellation policy at Hotel Horison Arcadia Heritage Surabaya?
What attractions are close to Hotel Horison Arcadia Heritage Surabaya?
The closest attraction to to Hotel Horison Arcadia Heritage Surabaya is Kota Lama Surabaya, located just <100m from your search (straight-line distance) from the hotel.What attractions are close to Hotel Horison Arcadia Heritage Surabaya?
What is the nearest airport to Hotel Horison Arcadia Heritage Surabaya?
The nearest airport is Juanda International Airport, located about 44 mins from hotel by car (21.7km) away.What is the nearest airport to Hotel Horison Arcadia Heritage Surabaya?
What is the nearest train station to Hotel Horison Arcadia Heritage Surabaya?
The nearest train station is Surabaya Pasar Turi Train Station, located about 28 mins from hotel on foot (2.0km) away.What is the nearest train station to Hotel Horison Arcadia Heritage Surabaya?
About This Property
| Nearest Airport | Juanda International Airport |
|---|---|
| Distance to Airport | 33.37KM |
| Nearest Train Station | Surabaya Pasar Turi Train Station |
| Distance to Train Station | 1.97KM |
| Average Price From | SGD55 |
| Hotel Star Rating | 3 |














