Hotels with Bars in Surabaya

Facilities: Great, the room is beautiful, conveniently designed, clean, and comfortable. Service: The service is very warm, especially the restaurant staff. Environment: The restaurant is the biggest highlight, very beautiful, connected to the outdoor pool deck, and the plants around the pool are also great. The buffet at the restaurant is incredibly rich, comparable to a five-star hotel, with many small desserts. Overall, a hotel with excellent value for money.

Hotel is connected to a mall. Great location. Room is clean. Breakfast at Magnolia has an extensive spread. Quality of food is good, nice presentation and service by staff is excellent. Ambience at Club lounge is nice. What stands out most in this 5* hotel is the world class service rendered by all staff consistently. There is no staff that isn’t polite or helpful. Many go the extra mile to ensure that the hotel guests needs are well taken care of. Special thanks to Evan of the Club Lounge who attended to us when we checked in and Tian when we checked out, Bayu and colleagues (Conceige) who assisted us with ordering of Spikoe lapis cake and Bu Rudy, Lita and David (Magnolia) who served us at our table and Bastian and team for keeping the room clean. We highly recommend this hotel.

Second stay here and the consistency is solid. Rooms are clean, comfortable, and well-maintained — no drop in standards compared to my first visit. Service was smooth throughout. Special thanks to Joan for handling both check-in and check-out efficiently and professionally. Quick, clear, and hassle-free. Location is very convenient with easy access to nearby amenities and transport. We had a meal in Nishimura  is decent — not over the top, but reliable and well-managed. Overall, a dependable hotel that delivers consistently. Would return again.

Great solid property and performance all round.. what a great short stay we had.. from the elegant lobby and lounge area through to the beautiful spacious room with lovely views over Surabaya. Exceptionally clean with every quality amenity on offer in room and within hotel confines. The room was peacefully quiet, with a soft comforting bed. Pool and recreational area was set amongst manicured palm trees and gorgeous gardens. The pool was one of the best balanced PH levels I’ve ever swam in. Nice comfortable lounges and ample seating around with some seats submerged along in pool. The refined service level at this hotel is a solid 10/10 from reception/concierge/ room attendants and especially in Pavilion Restaurant. The quality, presentation and variety of food is outstanding at breakfast. Thank you graciously for making our special occasion so welcoming with the beautifully adorable presentation on the bed, lovely celebration cake offered along with the very personal attention from the Sous Chef and charming restaurant staff at Pavilion. Special shoutout to Restaurant ambassador Wachid whom personally escorted our plated celebratory cake to our room. Reception and concierge service was also exceptional, graciously assisting us with our missing luggage wheel dilemma. JW Marriott and all involved.. till we meet again.. Terih Makasih 🙏🏻

The room is very bright thus enough light when its needed for me to work during my business trip. The breakfast have decent amount of choices. Will definitely come back and stay here in the future trip

I always stay here whenever I visit, but this time the experience was a bit disappointing. It has many positives, otherwise I wouldn't keep coming back to Surabaya and staying here. Let me talk about the negatives. I drove all the way from Bali, feeling a bit tired and unwell. I wanted to check my blood pressure, but when I asked at the front desk, they said they didn't have a blood pressure monitor. I believe a blood pressure monitor and some simple health check tools should be readily available. They're not large pieces of equipment, and it's essential for hotels to have some basic medical supplies for guests who feel unwell. This is just my personal suggestion. Also, during holidays or public festival days, the hotel's advantage of convenient transportation and being connected to a mall turns into a nightmare. You have to wait a long time for the elevator to get to the basement parking, and finding a parking spot becomes extremely difficult.

This hotel was by far the most pleasant surprise of our entire Indonesia-Malaysia trip. Directly managed by the French Accor Group, it excelled in every aspect: decor, service, room amenities, location, and cleanliness. The rooms boast a modern yet stylish design, and all facilities are new and comprehensive. The surrounding area is fantastic, with numerous restaurants boasting Google Maps ratings above 4.7, plus popular chains like McDonald's, FamilyMart, and Pizza Hut. The food quality here is easily on par with what you'd find in Surabaya city center, but with much better traffic conditions. It's also only about a 30-minute drive from the airport. For travelers who aren't interested in exploring Surabaya's downtown areas like the Old Town or Chinatown, you could easily spend your entire time just wandering around the hotel's vicinity, as all your daily needs and amenities are readily available.

Very good hotel. The service and staff are some of the best i have seen so far. The taste of the food included in the breakfast is very good to. Rooms are clean and the housekeeping doesnt mess with your stuff when your not there. The only stuff i can think of this hotel could improve on is stuff others mentioned before already: Very loud traffic,some of the drivers think they are valentino rossi.. so some more soundproofing would be recommended. The airconditioning is ok in deluxe premiere and higher rooms,i booked a deluxe double wich ment me and my girl were being cooked alive but the staff upgraded our room to deluxe premiere for free wich was absolutely very nice of them. The water pressure is ok but could be a little higher. And the food despite tasting very good is being held warm on electri hotplates but they need to set these to a higher temperature for some of the food so that its still warm after it has left the kitchen. Final verdict: 4.5 stars out of 5 and would recommend this hotel to others but as foreigner who struggles with indonesian temperatures i recommend you book a deluxe premiere or better room.

A very good vintage hotel in Surabaya Old Tiown. Loca yes just across Taman Sejarah and near Jembatan Merah. The service is excellent, when I got a warm welcoming letter and a plate of chocolate cake.

Located in the heart of Surabaya, about a 10-minute walk from the department store. On the way, you'll pass some great sports shops. A simple breakfast is included (you can ask the staff to fry eggs, they're delicious!). The two male front desk staff were unhelpful and immediately said they couldn't assist with anything (very passive problem-solving), but the rest of the female staff went out of their way to help us with our issues!