"I snagged a promotional package deal and booked my stay for New Year's Day well in advance. To my surprise, there was no price increase, which made the whole process incredibly smooth. Upon arrival, it seemed they upgraded our room directly to the club floor. The hotel is brand new, so all the facilities are modern and very clean. It's conveniently located next to Wanda Plaza, making shopping very easy, and getting to the high-speed rail station by taxi is also quick.
The front desk is on the ground floor, which is also the second floor of the hotel. There's what looks like a planned café area and a small kids' zone.
The room isn't exceptionally large, but all the amenities are smart: a smart toilet, a smart TV (which automatically displayed ”Dear Mr. X and Ms. Y” upon entry), and smart curtains. The lighting is very bright (which we prefer) and comprehensive. The bathroom has a good wet/dry separation, a spacious and functional vanity, and the shower provides hot water very quickly. The in-room hardware is pretty much all essential and well-equipped. You can call directly by saying ”Xiao Du” (the smart assistant's name).
The breakfast restaurant isn't huge, but it's currently sufficient. It's amazing how they manage to offer both Western and Chinese options, including congee, a noodle bar, various hot Chinese dishes, sausages, eggs, milk, coffee, tea, juice, yogurt, salad, and fruit. On the first day, they even had tofu pudding!
Now for a few minor drawbacks:
1. The lights and exhaust fan in the wash area are all controlled by a single switch, so they can't be operated independently. The exhaust fan and toilet flushing (smart flush) are quite loud; loud enough to wake up family members if used in the middle of the night.
2. The shower stall didn't have an anti-slip mat or plastic shower slippers. When I asked the front desk, they explained that these aren't disposable items, so they couldn't provide them (doesn't this go against environmental principles? Or am I misunderstanding?). Their proposed solution was to offer more disposable slippers or floor towels. We felt they completely missed our point, so we didn't bother asking for anything. In the end, we had to shower barefoot very carefully.
3. The wardrobe came with a full-length mirror, which was great, but it surprisingly had built-in lighting. I looked everywhere for a switch, only to find out it was powered by a separate plug. I had to unplug it.
4. Currently, no children's amenities are provided.
On the brighter side, the service was actually quite good. The front desk and restaurant staff were generally very accommodating. Food delivery by robot to the room was also very convenient and cute."