Hotels with Infinity Pools in Krabi Town

"We stayed here for 4 nights. The hotel exudes luxury and tranquility with a beautiful view. Despite being right in the city center, you wouldn't know it. Upon check-in, there was a misunderstanding regarding whether our booked room would have a bathtub. After some discussion, we were offered an upgrade to a room with a Jacuzzi on the balcony! The room is fully equipped with all amenities, and drinking water is refilled daily. The staff at this hotel are incredibly friendly. Everyone goes out of their way to give you an unforgettable experience. There are 3 different saltwater pools and 2 restaurants. You can also order food and drinks via a QR code to be delivered to your sun lounger by the pool. The breakfast is very extensive and delicious. You can enjoy the view during breakfast both indoors and outdoors. There's also a fitness room with brand-new equipment. I honestly can't think of anything negative about this hotel, and if we're ever in Krabi again, we will definitely be back!"

"I forgot to take photos during my stay, but the room looked exactly the same as the photos shown here. One great thing about this hotel is that there is a motorbike rental shop just across the street, which is very convenient for travelers who plan to explore by motorbike. The price is reasonable and the bikes are quite new. They even clean the motorbike before renting it out, so you don’t have to worry about being scammed. The hotel itself is not very new and has a slightly older style, but overall it’s still okay and comfortable for a normal stay. If you rent a motorbike, it only takes about 5 minutes to reach Ao Nang, where the whole street is lively with bars, massage shops, and many restaurants. However, if you are planning to walk everywhere, this hotel might not be very convenient because there are no attractions, restaurants, or convenience stores within walking distance. Overall, I would recommend this hotel for travelers who plan to rent a motorbike and explore around. As long as you don’t mind that the hotel is a bit older and you’re not looking for something very luxurious, it’s perfectly fine for a stay."

"Really lovely hotel, it’s away from the noisy road and feels quite secluded, but the price to pay is a very steep walk up to your room (and very poorly lit up at night)! Our room didn’t have a view. Shuttles are available but you sometimes need to wait 20+ min. Breakfast is excellent, the staff is very nice. We had lunch at the restaurant and ordered pizza, it was a very basic pre-made frozen one. The pool is amazing and the pool bar offers a wide selection of very good drinks made with fresh fruit. The small gym is decent too."

"The location of the hotel itself was right in the best place if you like the Ao nang beach and the RCA street. Everything is in a walkable distance, mcdonalds, 7-eleven, ao nang beach, and the bars. I was traveling with my 5yo and we were given a room right on the street, which made it impossible to sleep at night till 2am. Told the reception about it they said sorry we will give you free canopy , next day we tried to get the canopy on the pool, but no one gave it to us…. Apart from that, the rooftop infinity pool is very good at sunset, also the breakfast buffet was very good !"

"The hotel location was peaceful, they have best Italian restaurant and it’s a must try for pizza. However they don’t have lift and our room was on top floor. They only provide water once a day rest is chargeable which was disappointing. They upgraded our room as the room we booked was sold out. We had a bathtub in a balcony with over looking mountains. Overall the interiors were a bit in need of renovation. Staff was helpful throughout. Do not book breakfast with them as don’t have much options, rather you can go to some other places around."

"Really beautiful place. What a nice find. Our room is amazing and big and new. Great breakfast. Nice pool, but they could put more chairs there to lie on. No alcohol is served on the property but you can bring your own. Beautiful places to walk. Can also kayak in the lagoon. Many daily activities (some free). Also a free ride to Railay beach if you want. We loved our stay here. Check out is just a bit too early, 11am."

"The facility was great and it was beautiful and it did offer a number of amenities but I will be honest the service wasn’t the greatest. I felt as if as a paying customer I was constantly being treated like I was a burden for asking for things like “extending my say” I don’t want to generalize and say it was all the workers there was a man named “Chan” who had a very passive aggressive attitude with me and other people there. I understand that it’s a 5 star resort and it is on the pricier side but it constantly felt like they were also trying to capitalize on the necessities you’ll need because it is on an isolated island. (Word of advice go to the local village for things like pharmacy needs, cosmetic and booking boats and excursions it’s 10 times cheaper.) At the resort they will do things like charge nearly 30$ for a bottle of sunscreen at the gift shop because they know you’ll need it. Going back to this I tried to extend my stay with them and Chan told me I was going to have to pay double the original price if I wanted to stay another night I quickly went online and saw that it was half the price that he quoted and just immediately felt quite put off and like he was doing whatever possible to milk us financially when we are already being generous and willing customers. I was in a group of four people and everyone in my group had stomach issues after eating at the breakfast buffet so that was a problem as well. We were also not told that on the resort is a mosque and you will be woken up to the call of prayer frequently. I have no problem with people exercising there religious traditions I would just like a forewarning about being woken at 5AM to hear the it."

"We had an overall enjoyable stay at Sofitel in Krabi, with a few areas that could be improved—especially given the expectations of a five-star property. The location is a clear highlight. The beach is calm and relatively private, without the usual crowd of boats, which made for a very relaxing environment. The breakfast was excellent, with a wide variety and consistently good quality. The overall decor of the lobby and restaurants was also beautifully done, creating a pleasant and refined atmosphere for both breakfast and dinner. However, service was somewhat inconsistent. Room service could be slow at times, and on a few occasions, items like trash left outside the room were not cleared promptly. There were also communication lapses—for example, we had requested assistance to coordinate with an elephant sanctuary, but the message was not properly followed through between staff members. There were also minor maintenance issues, such as a non-functioning balcony light, which we chose not to escalate but would have expected to be addressed proactively at this level. For a family room, we expected more thoughtful child-friendly design. Simple things like a stool for children to reach the sink were missing, which made basic routines unnecessarily difficult and less safe. The pool facilities were decent but not outstanding, and cleanliness could be improved. In particular, the kiddie pool had visible debris and bugs, which made it less comfortable for young children. We also found the pool safety setup confusing and somewhat concerning. There were clear warnings stating that there are no lifeguards and that parents are responsible for supervision. However, there was consistently a staff member seated by the pool under a shaded area, appearing like a lifeguard but not actively monitoring the pool. This created a misleading impression and could give families a false sense of security. During our stay, we also witnessed a situation where a child became stuck under part of the pool obstacle structure, and assistance had to be actively requested from nearby staff. While the situation was resolved, it reinforced our concern that supervision and safety measures could be more proactive. Given the number of safety warnings posted around the pool, we were surprised that no trained lifeguard was present, especially as the current setup may give families a false sense of supervision. One of the main drawbacks was the pricing structure. Many services and items felt excessively priced, including: • Food at the on-site restaurants (significantly higher than comparable options outside the resort) • Transport and excursion arrangements (e.g., speedboat pricing well above market rates) • Activity rentals, such as the Sub Blue underwater scooter (350 THB++ for 30 minutes), which felt disproportionately expensive • Additional charges for small requests, including delivery fees for food within the property These added costs created a sense of being “nickel-and-dimed,” which detracted from the overall experience. Overall, while we appreciated the beautiful location, excellent breakfast, and well-designed spaces, we felt that service consistency, family-friendliness, safety clarity, and value for money could be improved to better align with five-star expectations."

"Facilities: The garden villa room is spacious enough, with extra beds available in both the living room and bedroom, which was very convenient for our family of two adults and two children. The large balcony dried clothes quickly. However, the room was a bit old, the air conditioner was noisy, and the bathroom door creaked loudly every time it opened or closed. Service: We requested a room close to the snorkeling area in our booking, and they gave us a spot right in the middle of it, which was great. Upon arrival, we received welcome juice and a detailed resort explanation presented kneeling, a very nice touch. Food was delivered to the room, and overall, the service attitude was excellent. Environment: The resort has abundant vegetation and is quite expansive, making you feel like you're staying in a forest. However, there were a lot of mosquitoes; after lying by the pool for a short while, I ended up with seven bites on my back. Every morning around 5 or 6 am, you can hear monkeys, various large birds, and boats, making it difficult to sleep in. Hygiene: The room was cleaned very well. Aside from that: On our first day, we went out to a restaurant recommended by reviews, and our whole family ended up with food poisoning, spending two days recuperating at the hotel. Before leaving the island, I felt a bit disappointed and decided to check out the underwater situation. Luckily, I spotted Nemo! Nemo's location: From the restaurant, walk along the beach to the first beachfront room with a pool. Enter the water and look about 1 meter outside the right side of the floating buoy area, as circled in the picture. The anemone isn't very big, only about 20 centimeters, so you'll need to look carefully."

"The scenery is absolutely stunning, and the beach is incredible! The forest environment is very tranquil; I got lost every day, and there were even cute lemurs~ The room was also excellent, very spacious and tidy, with a Southeast Asian decor style. The hotel service was also great, with plenty of activities, and the breakfast and afternoon tea were very good. The hotel's cave restaurant and Thai restaurant were surprisingly delicious, and combined with the scenic views, it offered fantastic value for money! The only issue is that the round-trip transportation costs extra and is quite expensive, but I still absolutely love this hotel and would definitely come back if I get the chance."