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Posted on Apr 29, 2026|[Event] Duplex Suite (Adults Only, Wonderbox Access Is Not Included)
Guest User
Wow! Art Paradiso was absolutely stunning and the service was unmatched. The hotel and surrounding premises are grand, sleek, and incredibly cool to look at. The hotel itself is gorgeous- dark, artsy, sophisticated. Our room was huge and the vibe was sublime.
The staff were so nice, professional, and accommodating. Check-in and check-out were both seamless. The welcome drink in their bar was a nice touch! They also left us a dessert plate in our room, but we unfortunately had to turn it down as we’re vegan. Instead, they created a special fruit plate and delivered it to us! That was so nice of them.
We only stayed for 13 hours due to our travel plans, but I highly recommend you to really savor all Paradise has to offer. I can’t wait to come back and experience their spa, restaurant lounge, shopping, theater, and ******!
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Price per night fromVND 6,752,438
Posted on Jun 4, 2026
Guest UserThe hotel provides free airport shuttle service, about 15 minutes driving time. Based on the Hyatt’s reputation, our expectations were high as to room’s furniture, design , or necessities for travelers, but we were a bit disappointed. The room is clean, but is too plain and simple. The surprising part of this short stay was by walking 5 minutes from the hotel, we discovered a beautiful place called Paradise city
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Price per night fromVND 4,734,067
Posted on Aug 13, 2026|Superior Room Double Bed + 1 Single Bed
Guest UserI only stayed one night for a layover, so it was a quick trip. The shuttle bus service was very convenient. The hotel service was good, and there's a 24-hour mini-mart downstairs where you can use a microwave. Hotel guests also get a 20% discount on food and drinks. Overall, it was a very convenient stay for a layover.
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Price per night fromVND 3,304,549
Posted on Jun 29, 2026
Guest UserI had a disappointing experience with the front desk staff, even though the hotel itself was quite nice.
Before my arrival, I emailed the hotel to ask if early check-in would be possible since my flight landed in the morning. I also asked Trip.com to contact the hotel on my behalf. Neither the hotel nor Trip.com informed me that there would be an additional charge for early check-in. They only asked what time I expected to arrive.
When I arrived at around 10:30 AM, the receptionist showed no expression and immediately told me that if I wanted to check in then, I would have to pay KRW 11,000 per hour. Since I wasn't informed of this policy beforehand, I decided to leave the hotel, have breakfast, and spend some time sightseeing instead.
I returned at around 1:00 PM, and the same receptionist was at the front desk. She was even eating at the reception counter in the hotel lobby. Without any greeting or smile, she told me that if I wanted to check in at that time, I would need to pay KRW 22,000. I paid the additional charge because I had no other choice.
I have stayed in hotels all over the world, and this was honestly the worst front desk service I have ever experienced. What made it even more disappointing was that the hotel was far from busy—there appeared to be many vacant rooms.
The hotel itself is good, but the poor attitude and lack of professionalism from the front desk staff left a very negative impression. I hope the management will provide better customer service training in the future.
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Price per night fromVND 1,673,582
Posted on Jun 20, 2026
Anonymous User
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Price per night fromVND 1,026,618
Posted on Mar 27, 2026|Standard Room
Guest User
My room was very clean, and the front desk hep was extremely helpful and polite. I enjoyed the view from my room and it was fairly quiet. I would stay there again.
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Price per night fromVND 898,775
Posted on Jul 25, 2026|Superior Double Residence
Guest UserMany hotels near Incheon Airport have check-in times at 11 PM and look a bit like love motels, so I specifically chose this one. The room initially assigned on the third floor was quite clean, but the wallpaper was wrinkled, which was very off-putting. Some areas even looked moldy. Additionally, while the Wi-Fi connected, there was no internet. After reporting this to the front desk, I was moved to a room on the fifth floor, which seemed like an upgrade. However, the wallpaper in the fifth-floor room was also wrinkled. Left with no other option, I contacted Trip.com's customer service. After a lengthy discussion between customer service and the hotel, the hotel claimed it was due to the local humid air, making it difficult to prevent wallpaper from peeling. I then went out and didn't return until past midnight, so I had to make do for the night. The air conditioning in this room also seemed problematic. I felt cold, so I turned off the AC with the remote. A little while later, I realized nothing had changed, and the AC automatically restarted immediately after being turned off. I'm not sure why. I then set the temperature to thirty degrees, and that finally stopped the AC. In the morning, I noticed many rooms had their doors open with notices posted, and tables and mattresses were being moved out. It felt like that floor was undergoing renovations. I reported this to Trip.com's customer service, who, after contacting the hotel, said they were just doing cleaning. Overall, I was quite dissatisfied with this stay. The room was clean and well-equipped, but because of the wallpaper's condition, it felt like staying in a dilapidated house, and the cleanliness only highlighted the contrast more. I really feel that rooms in such a state should not be rented out by the hotel.
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Price per night fromVND 1,603,849
Posted on Aug 26, 2026|1 Single Bed,Non Smoking
ByashkaIt was nice to stay there for a night. Location is convenient, shuttle bus is a plus. The staff was polite and friendly, they helped me to get a taxi for my next day early morning flight. The rooms are a bit outdated, but everything was clean and neat. I’d stay there again.
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Price per night fromVND 2,386,404
Posted on Aug 17, 2026|Ocean View Superior Family
Guest UserThe apartment is newly renovated, and the hot water was excellent, making for a comfortable shower. It had a fridge, microwave, and washing machine, which was convenient. However, there were no disposable slippers, toothpaste, toothbrushes, or cups provided, so I had to buy them all at the CU downstairs. The most frustrating thing was that the sponge inside the single bed pillow had clumped together, making it very uncomfortable. The bedsheets also didn't look very clean. I paid over 17,000 JPY for my one-night stay, but the price dropped to just over 4,000 JPY the very next day. The price fluctuation is quite drastic. If you plan to stay, it's best to book your hotel early. A taxi to the airport cost 19,300 KRW, and a taxi from Unseo Station was over 11,400 KRW. Across the street is a waterfront park where you can see the sea, but there's no sandy beach.
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Price per night fromVND 612,097
Posted on Oct 27, 2025|Deluxe Double Room
mailycClean hotel and quiet. Can't say much more though because we arrived super late and have to leave early in the morning for the airport.
Did the check in , and got a sarcastic comment from the receptionist because we arrived at 1am . After getting in the room , we wanted to ask the receptionist to book a taxi for us , and where was the remote for the AC , but he was not at the reception, and didnt pick up the phone either....
Didn't have the shuttle bus both ways.
So had to take public transport , which is not very convenient. Had to walk 20/25min after the bus stop with all the luggage. However in the morning it was easy to book an Uber.
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Price per night fromVND 801,925