Hotels with Breakfast in Incheon

The service from start to finish was amazing!! The hotel was beautiful and the staff was very friendly, shame I couldn't stay longer but I definitely enjoyed my stay and will definitely be back to visit! Before I checked in, did a little bit of shopping, ate lunch and visited the Wonder box it was so much fun! Cimer was needed and the art museum was also pretty! Thank you once again to everyone who assisted me xx

Great stay at a very convenient location. Easy access to the airport with free transfer. The breakfast was fine, tasty and abundant. The pool is nice and spacious. 

Arrived at 5 AM. There was a customer service rep assisting via camera to help me get my room card from the self-service machine, which was quite convenient. Downstairs, there were lots of fan groups, and it was super easy to get to the subway. The room was quite small and cramped, and the weekend rate was pretty high. A taxi from the airport at night cost 13,000. It was good to be able to get some sleep early. The upside was a 1 PM checkout, so I could sleep in a bit more and then head to the city after waking up. There's also good noodle shop downstairs.

The room quite old but clean. Bed was so good. Breakfasts had variety and qulity is just ok.

I had a disappointing experience with the front desk staff, even though the hotel itself was quite nice. Before my arrival, I emailed the hotel to ask if early check-in would be possible since my flight landed in the morning. I also asked Trip.com to contact the hotel on my behalf. Neither the hotel nor Trip.com informed me that there would be an additional charge for early check-in. They only asked what time I expected to arrive. When I arrived at around 10:30 AM, the receptionist showed no expression and immediately told me that if I wanted to check in then, I would have to pay KRW 11,000 per hour. Since I wasn't informed of this policy beforehand, I decided to leave the hotel, have breakfast, and spend some time sightseeing instead. I returned at around 1:00 PM, and the same receptionist was at the front desk. She was even eating at the reception counter in the hotel lobby. Without any greeting or smile, she told me that if I wanted to check in at that time, I would need to pay KRW 22,000. I paid the additional charge because I had no other choice. I have stayed in hotels all over the world, and this was honestly the worst front desk service I have ever experienced. What made it even more disappointing was that the hotel was far from busy—there appeared to be many vacant rooms. The hotel itself is good, but the poor attitude and lack of professionalism from the front desk staff left a very negative impression. I hope the management will provide better customer service training in the future.

This was my third time staying here. This time, I also booked the airport shuttle service for the next morning in advance. However, when I got in the car, no driver or staff member checked my ticket, and the driver didn't ask me which terminal I was going to when we started driving. As a result, we didn't go to T2 first and then T1 as indicated. I had to get off and ask the driver which terminal it was, and only then did I realize it was T1. I told him I needed to go to T2, and the driver was quite rude, saying I wasn't a guest of this hotel and I wasn't his passenger. I showed him my ticket, and he said I should have given it to him before getting in, but no one checked tickets beforehand, and the driver didn't ask me in the car. On the way from T1 to T2, the driver kept muttering and swearing in Korean. His attitude makes me reconsider whether I'll choose this hotel again next time. Poor review. Did the driver see me in the car from the beginning but think I was trying to get a free ride? His behavior is really concerning. There seems to be an issue of discrimination against Chinese people and a lack of proper procedures.

The hotel is conveniently located very close to the airport, and there's a CU convenience store on the first floor, which is a big plus. However, the facilities are quite old, and the hygiene conditions are just average. The toilet has a sign saying not to flush toilet paper directly (presumably due to old pipes), and the shower screen is only half-sized with no curtain, so water easily splashes everywhere when showering. The slippers provided in the room were thin PU and showed signs of having been worn before; I'd recommend asking the front desk for a new pair.

Location: The hotel looks premium and spacious. Location is near Lottie department store, outlet stores rodeo street etc maybe 10-15minutes walk. Accessible to bus station to reach the subway maybe a 5-8mins by bus. Restaurants are everywhere and convenience store nearby. Cleanliness. At the first glance it looks sparkling clean but when my sister put her short underwear on the closet line it’s all dust all over the short that she needs to throw the short. The loose hanger are with some dust so we dare not use the bathrobe. There are trash on the side table crevices. The toilet is spacious with hot and cold shower. But no big towels. We did ask for big ones but was only shorter tower a little larger than the face towel. Was it language barrier but the only towel in the bathroom was the small ones maybe you need to be specific. Breakfast buffet: we came short by 10minutes so they did not allow us to eat but the hours showed 7-9am no mention of a 10 minute fire 9am policy. Most of the food are spicy even the noodles so try if first before making a handful of serving. Coffee is unavailable at the kitchen you have to go to the lobby to get your coffee and bring it down. Coffee options are generous and we with water and ice are also provided anytime at the lobby. Staff and checking in: checking in was very smooth less than 5minutes, very vice and accommodating but the lobby is always empty so they advised to call or dial 0 if you need assistance but at times no answer. The young staff was able to book us a taxi but the other staff previously denied our request. Maybe it’s a language barrier issue. But both are helpful. Take note that there is no English translation of the remote and you need it to turn of the air conditioned. It was not auto on took us. Awhile to figure it out and I have to go down to the lobby for assistance as they could not explain it properly. Though it is a good value for money if they will not improve their services would reconsider.

The worst mattress ever. Could not sleep. And service terrible. Front desk clerk missing from 8 to 8 nobody unt the evening. During the day rarely somebody there. Room smaller but the worst is the mattress. I could fill every spring. I think that was the box spring not the mattress itself. No shuttle even if they advertised. It doesn’t exist. So the front desk said. Not wanting to stay again here 🥹

Golden Coast Hotel has an excellent location, making it super convenient to get around. There are lots of snack bars and take-out options nearby. The bar staff are incredibly attentive, especially 'Way,' the lady from Guangzhou, China. She's incredibly helpful, and if any Chinese tour groups or individuals need assistance, I highly recommend seeking her out. If I or anyone I know comes to Incheon, South Korea, I'll definitely recommend the Golden Coast Hotel to my friends and family. Safety is a top priority for me, and I felt very secure here. See you next time! Thank you for your help.