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Posted on Oct 27, 2025|Standard Bungalow
HeyarhgraciesThis place is amazing. They stay true to their words - to be eco-friendly and reduce wastage. Nam and his team were very helpful and Nam is exceptionally attentive to our needs. The room is exactly the same as the photos on Trip.com and we received a pleasant surprise with a beautifully decorated bed when they know that it’s our wedding anniversary.
The common area has a fireplace where guests can gather around and have small conversations. The food and drinks (including cocktails) were so good that almost every day we would rather stay at the resort to have our meals. Nam makes great cocktails!
Lastly, there is a resident dog, as well as a cat. Both are adorable and love to be around people. Our stay with Eco Palm House is amazing. Great place, great view, and great people! We will certainly recommend to our family and friends. Hope we are also able to visit and stay here again!
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Price per night from€ 64
Posted on Jul 16, 2026
QuqimamaThe hotel's location is super convenient, and the room size is decent, with a small balcony in every room. However, the duvet was way too warm, and even with the AC set to 20 degrees Celsius, it didn't feel cool enough – I'd wake up feeling hot at night. Also, the swimming pool water wasn't very clean; I only swam once and didn't dare go in again. On the upside, the hotel breakfast was really good! 👍
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Price per night from€ 91
Posted on Jun 28, 2026
Guest UserThe location is very convenient as it is just a walking distance to Cafe's and Restaurant. One of the highlights of our stay was a FREE room upgrade to a mountain view with a balcony. My Sister was very happy as upon waking up on her birthday the balcony scenery and the stunning panoramic view of the valley on the rooftop pool is stunning. The staff were very friendly and helpful. The room was clean and comfortable and offered a beautiful view of the funicular train passing through the Muong Hoa Valley added a unique charm to the overall experience.
I would recommend this hotel to my friends who are coming to Sapa.
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Price per night from€ 59
Posted on Jun 6, 2026
LatinacsbThe staff are really friendly and go out of their way to accommodate your needs when possible. We came early from Hanoi on the sleeper bus and for a fee allowed us to check-in really early with breakfast and even let us upgrade our room from a city view to a mountain view. The mountain view can also be seen from the restaurant. The breakfast was nice and the options changed by day. The room is spacious and clean. We were only there one night but got a really good night's sleep. It is close to the city center and there are shops, restaurants and bars nearby. Both the receptionists were amazing especially the one who dealt with our check-in. Would definitely recommend!
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Price per night from€ 18
Posted on Jan 6, 2026
jeaniosity
hotel was beautiful. great view, spacious. had a fireplace, complimentary bottle of wine, bathtubs. not hard to get to city centre and there is a buggy service for transport within the resort. we had a great time!
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Price per night from€ 248
Posted on Jul 3, 2026
NicoleSGThe hotel is in a great location, and the room was well presented, clean, and comfortable. The breakfast was also very good, offering a wide variety of both Western and Asian dishes. One of the highlights was the beautiful landscape views from the restaurant.
However, I had two concerning experiences during my stay. On the third day, my key chain, which held the keys to all of my suitcases, went missing. Fortunately, nothing was stolen. I also encountered an issue with the in-room safe: the code I had set worked when I first locked my valuables inside, but later it would no longer open the safe. Again, nothing was missing once the issue was resolved.
I have been travelling for nearly two months, staying in multiple hotels across three other countries, and I have never had belongings go missing or experienced any problems with a hotel safe before. I can't say what caused these incidents, but they were certainly unsettling.
That said, the staff were supportive and did their best to help resolve both issues, which I appreciated. Overall, I would recommend the hotel, but with some caution based on my experience.
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Price per night from€ 53
Posted on Jun 16, 2026
Kimberly lizanoIf there were 10 stars, that's what I would give. It's so beautiful and the staff here are so kind. You can't say anything bad, even the transportation people are super nice. Highest quality recommendation! I will come back to you. Special mention, Ms Mai. You look so pretty, kind person! See you around!
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Price per night from€ 27
Posted on Apr 6, 2026
Shara Maureen Castro
My stay at Joville Hotel Sapa exceeded my expectations. The location is truly the best—you’re perfectly positioned to enjoy everything Sapa has to offer. The view alone is unforgettable, with breathtaking scenery of the train tha makes every moment feel special. Waking up to such a beautiful landscape was the highlight of my trip. Overall, it was a fantastic experience, and I would definitely recommend this hotel to anyone visiting Sapa.
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Price per night from€ 23
Posted on Dec 18, 2024|Family Bungalow, Fireplace, Mountain View
HazyzPros
- Smooth liaising with the hotel through WhatsApp/instagram & trip.com itself even before our trip, very responsive & helpful in answering our queries & concerns
- We arrived in Sapa early in the morning & appreciate that we're able to check in early
- The room was very clean & cozy
- Friendly receptionist that catered to our needs
- Excellent service with morning call & offer for bellboy service to carry our luggages up to the lobby when we had to check out much earlier
- Room cleanup service was quick but also unexpected, as we went for breakfast & came back to a cleaned room. It would be nice if laxsik had a door tag for us to indicate if we wanted 'room service' or not
- We had to check out quite early in the morning, laxsik offered to give us a complete set of takeaway breakfast with fruits, sandwiches & bottled water
Cons
- We stayed in the family bungalow with 2 bedrooms & bathrooms, there was no shower gel for one of the rooms & no conditioner for the other room, it would be great if both rooms had the same amenities
- Some tiles on the bathroom ceiling of house 10 were not intact completely hence it felt unsafe & cold air seeped in which turned the bathroom very chilly
Overall we had a pleasant stay at laxsik despite the view being blocked by the fog for most of our stay, the accommodations made up for it. Do take note that it is a 10-15mins drive to Sapa town so expect to pay 200,000 vnd for a taxi. The receptionist will help you book a driver if you aren't able to get a Grab from accommodations to town. Getting Grab from Sapa town to the accommodations was quite easy. The fireplace in the lodge is highly recommended if you are staying during the cold season! We thoroughly enjoyed the experience and warmed our hearts and bodies.
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Price per night from€ 85
Posted on Aug 12, 2025
Deeeeengdong
It’s quite far from the downtown area, and the road has a lot of steep slopes, so walking from the city center to the hotel is difficult.
However, it’s close to Cat Cat Village, making it easy to visit on foot, and you can even see part of the village from the hotel. ^^
I looked at all the hotels in Sapa with a swimming pool, and this one is definitely in the top three.
I also liked that they have shower facilities available after swimming or even after check-in/check-out.
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Price per night from€ 67