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Posted on Jan 7, 2026|Balcony Premium Classic Mountain View
Guest UserFrom the moment I arrived, this hotel exceeded all my expectations from luxurious rooms, elegant décor, plush bedding, and calming tones made for a perfect retreat. The room was spotlessly clean and the view from the balcony was speechless. Well-equipped wellness amenities, a serene spa with hot and cold jacuzzi, a huge steam room, sauna and a refreshing heated swimming pool over looking the mountains.
What truly set this stay apart was the hotel’s client ambassador Ms Alissa, a genuinely attentive professional who acted like a personal concierge throughout my stay who provides proactive updates on local tourist conditions and attend to my needs be it arranging for high tea and booking of spa services. Each day, I received timely briefings on weather patterns and conditions at nearby tourist spots. This insightful information helped me plan my outings with confidence. Last but not least, the GM, Steven Tan was so warm, ensuring the guest are comfortable during breakfast time. He is from Singapore by the way and had been running the resort for 8 years. Great job Steven!!
My overall experience (Excellent)
The hotel’s ambiance was welcoming and polished striking the ideal balance between luxury and comfort. The facilities made it easy to unwind, stay active, and explore the tourist place with confidence. The client ambassador’s attentive, almost personal-concierge approach elevated the stay from excellent to unforgettable. I left with wonderful memories and a strong sense of having experienced truly thoughtful hospitality and will surely come back again later this year to explore places that I have did not visit.
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Price per night fromPLN 273
Posted on Sep 9, 2025|Suite with Mountain View
JM travelsPositives:
Immaculate service. Very warm, welcoming, friendly and personalised experience. The team takes the time to speak to each and every guest, always greeting with a smile 💕
Laundry was USD4 /kg. Very nice strong smell for the detergent.
Great selection of food and wonderful ala carte breakfast buffet. Scrambled eggs were so so good! The beef soup as well 👍
Loved the house pets 💕
Location is great! Not too far from city, yet far enough for peace and quiet. Near the rice fields, amazing views and fresh air. Near the alpine coaster.
Massage was great too. A lil pricey but so convenient and worth it.
The overall vibe was fantastic and relaxing. Definitely coming back here again despite some of the negatives below.
Negatives:
Insects everywhere! On the bed too! No bed bugs, that's clean. But due to the location and how each house is built, tons of little flying insects. The mosquito net helps keep most of the insects off the bed so we kept it open over the bed.
Not so much privacy as the porch and tub had direct view of another room's porch.. Might have gotten exposed once or twice... we did ask for a private room but were placed right next to the pool deck.
The dining place mats were dirty and re-used. They ignored the dirty spots and just placed the utensil on the mats. I had to wipe my utensils clean and placed them over serviettes instead.
Too many steps 😅 we checked in after a 2d1n hike up Fansipan so our thighs were screaming with each step up and down within the Hotel compound.
Overall, definitely a 9.5/10 stay!
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Price per night fromPLN 282
Posted on Jul 3, 2026
NicoleSGThe hotel is in a great location, and the room was well presented, clean, and comfortable. The breakfast was also very good, offering a wide variety of both Western and Asian dishes. One of the highlights was the beautiful landscape views from the restaurant.
However, I had two concerning experiences during my stay. On the third day, my key chain, which held the keys to all of my suitcases, went missing. Fortunately, nothing was stolen. I also encountered an issue with the in-room safe: the code I had set worked when I first locked my valuables inside, but later it would no longer open the safe. Again, nothing was missing once the issue was resolved.
I have been travelling for nearly two months, staying in multiple hotels across three other countries, and I have never had belongings go missing or experienced any problems with a hotel safe before. I can't say what caused these incidents, but they were certainly unsettling.
That said, the staff were supportive and did their best to help resolve both issues, which I appreciated. Overall, I would recommend the hotel, but with some caution based on my experience.
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Price per night fromPLN 144
Posted on Jul 10, 2026
Guest UserI’d say, good job for the management for keeping their staff friendly and very accommodating. The view from the room is breath-taking. I also love the food they serve when breakfast. The room is always tidy and very much updated with the technology. This place went above and beyond my expectation.
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Price per night fromPLN 118
Posted on Oct 7, 2025
Yeh Y
I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise.
From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful.
The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations.
On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable.
We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.
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Price per night fromPLN 164
Posted on May 16, 2026
Guest UserWe had a wonderful time in Azalea. The room is exactly as the advertised photos online. It’s very spacious with a good view. You can easily tell that the furnitures are new and of good quality. It’s complete with everything you need from a hotel. The best thing about Azalea is also their cleanliness both in our room and lobby area. It even smells good. I have no complaints about it. Hot shower was also easy to adjust. best hotel with good value for money.
Their massage area is also affordable compared to the prices outside. Their sauna and jacuzzi area are clean and spacious. On top of this, the breakfast was really good. Pho and rice yoghurt was amazing and there were a lot of choices to choose from.
The highlight of our stay was the friendly staff at the reception area (both the girl and boy). We arrived around 7am, way too early before our checkin but they immediately assisted us, allowed us to stay in the massage area and even offered us towels to have a quick shower. They were very efficient and welcoming.
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Price per night fromPLN 147
Posted on Mar 19, 2026
Guest User
Definitely a nice place to stay in Sapa! The environment and location are great, and the service is excellent. Matsu Coffee, owned by the same owner, is also a chill spot — the coffee and food are delicious. The only downside is that the stairs can be quite slippery during the rainy season.
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Price per night fromPLN 101
Posted on May 26, 2026
Guest UserWe had a wonderful stay at this hotel and truly enjoyed the experience. The staff were warm, welcoming, and very helpful from check-in to check-out.
Breakfast every morning was delicious with a good variety of options, and we really enjoyed starting our day there. The view from the hotel was also beautiful and made our stay even more relaxing.
We were especially grateful for the kind surprise of a complimentary one-night upgrade from our Superior Room to a Suite Room. It was a lovely gesture and made our stay feel even more special.
Thank you for the excellent hospitality and memorable experience. We would definitely love to stay here again and highly recommend this hotel to others.
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Price per night fromPLN 96
Posted on Aug 12, 2025
Deeeeengdong
It’s quite far from the downtown area, and the road has a lot of steep slopes, so walking from the city center to the hotel is difficult.
However, it’s close to Cat Cat Village, making it easy to visit on foot, and you can even see part of the village from the hotel. ^^
I looked at all the hotels in Sapa with a swimming pool, and this one is definitely in the top three.
I also liked that they have shower facilities available after swimming or even after check-in/check-out.
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Price per night fromPLN 273
Posted on Apr 30, 2026
Guest User
We had a truly fantastic stay at the Homestay. The room offered an incredibly beautiful panoramic view, and the family was super friendly. We were even invited to join them for dinner one evening and had a really fun night. The owner also offered us various tours we could book through him.
The breakfast was excellent, there was hot water in the bathroom, and the duvets were nice and warm, making it perfect even on cold nights.
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Price per night fromPLN 64