Find Best Hotels in Sapa

"2/5 — Disappointing experience despite booking the best room We booked the Suite Double Mountain View room, which is supposed to be the best option in the hotel. Unfortunately, the overall experience was quite disappointing. When we arrived, the fridge was broken, and the cakes provided didn’t look fresh. it seemed like they had been left there for hours. Later, we ordered food from outside, but we were not allowed to eat it in our room unless we paid an additional fee. At first, the staff said it was 500,000 VND, then suddenly changed it to 600,000 VND, which felt unprofessional and unreasonable. They said it was written in the hotel policy, and while that’s true, they should have clearly informed us during check-in. In all the hotels I’ve stayed at before, I’ve never faced such a restriction. On top of that, the room was very noisy due to construction nearby. We were woken up very early in the morning. The hotel didn’t inform us about the ongoing construction before our stay, which was very disappointing. Overall, while the room and view were nice, the service, communication, and overall guest experience need serious improvement. This stay was below expectations, especially for what’s considered the hotel’s best room."

"I stayed 2 nights with this hotel. Arrived very early at the first day after taking the overnight bus, arrived at around 6.45am. We did a simple wash at the lobby toilet and waiting for the early check in at 10am. Special thanks to the receptionist allowing me to do early check in. Another receptionist who's also kindness to recommend us the sightseeing places. The location of the hotel is good, only few minutes walking distance to get to the Sun Plaza and the cathedral. The room was clean and tidy. Although my room was at the lower floor and facing to the street, you won't listen to the noise from the outside. However, the ventilation in the toilet is suggested to improve as the bad smell sleeps exist after the poo poo. Breakfast is OK. Last, a big thanks for the staff named A MOU, who is very polite and helpful."

"I would say this is one of the most beautiful hotels I’ve ever stayed at while traveling around the world. It truly feels like being in a castle and a museum at the same time. There are so many beautiful spots throughout the hotel for taking photos. The indoor swimming pool is warm, which is amazing—you should definitely bring your swimsuit (unfortunately, I didn’t). The design is spectacular, and you really should spare some time to enjoy the facilities, whether it’s the swimming pool, hotel bar, garden, or other areas. Don’t miss going up to the top floor to take a signature photo on the bridge. The atmosphere is classic and luxurious. The location is right in the heart of Sapa, making it very convenient to get around the city and find local food. The staff are kind, professional, and very helpful—they also gave us great advice for visiting Fansipan."

"Pao's is a really cool place. In a town with so many tiny hotels with very little personality and design, Pao feels great and looks great. We enjoyed the beautiful vistas from their huge balconies and it was just outside the hustle and bustle of the town, so you could enjoy a quiet environment in a hotel that felt modern and beautiful. The staff was incredibly helpful too. The garden and common areas are very beautiful too."

"Great location being next to Sapa station and amenties but what was really the icing on the cake was the great service provided all staff with special mention going to Thomas Dao who was attentive friendly and went out of his way to provided great advice and help."

"The hotel's location is excellent, right in the city center, making it convenient to get anywhere. There's a grocery store and a pizza place directly across the street, and it's just a five-minute walk to Sun Plaza where you can catch the train and cable car to Fansipan. The front desk also offers motorbike rentals and can book day tours and attraction tickets. The room was large and spacious, and the price was very affordable, including breakfast. The only downside was that the breakfast juice was watery and flavorless, but everything else was great."

"⭐️⭐️⭐️⭐️⭐️ We had an amazing stay at De La Sol Sapa Hotel! The room was very clean and comfortable, and the view was absolutely beautiful — we could see the mountains right from our window. The breakfast was also delicious with a good variety of choices. The staff were friendly and helpful, making our stay even more enjoyable. Highly recommend this hotel to anyone visiting Sapa!"

"The stay was perfect! The hotel is very pleasant, with extremely kind and helpful staff. The breakfast buffet was excellent, offering a wide variety of choices – from Asian to European breakfast – all fresh and abundant. The room was nice, clean, and comfortable. The only small downside was that the gym was rather small and the pool was not heated (it’s only heated in winter), but this did not affect the overall quality of the stay. The location is also excellent. Highly recommended!"

"The hotel was clean and comfortable and the service counter was very helpful. Specially mentioning Dua and Chao who were very accommodating and were very willing to give us recommendations on what to do in Sapa and what to avoid given that the weather was not ideal and rainy. Only comment was for the laundry service which took quite a bit longer than the estimated 4-5 hours and came back in 2 different batches despite us giving them all in 1 batch. Good hotel, will recommend."

"The hotel is located a bit away from the city center, but it is very close to the Fansipan cable car station. The hotel conveniently provides a shuttle service to take guests there. I stayed in an accommodation outside the main building. When leaving the room, I could simply call the buggy service, and they would come to pick me up and take me to the lobby, which was very convenient. Breakfast offers a wide variety of choices, including local Vietnamese dishes. The property is beautiful with stunning views, very peaceful and quiet — perfect for those who want to escape from the crowds and enjoy a relaxing stay. All staff members provided excellent service. They were friendly, always smiling, and spoke good English. Overall, it was a very pleasant and impressive experience."