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Posted on Jan 18, 2026|Superior Room
Guest UserBooked 2 rooms for 4 guests via trip.com with an additional request for rooms with a connecting door. In the trip.com app, we intentionally correctly filled all the guest details for each rooms. Upon checkin, the hotel’s front desk said they cant accommodate the connecting room request because they say it was booked under different names. Sadly they used this opportunity to argue with us, printing out in front of ourselves with their printer on the front desk: 2 separate reservations under different names (Maybe since we intentionally filled those guest names correctly? But the contact number and email is still the same, no?). From it we briefly saw all details like the 2 different reservations numbers they used as the crucial evidence, and how our booking was routed through ******* (From this detail one could argue the request was lost through the flawed trip.com system. Yet the hotel could’ve investigated and be more proactive after seeing a reservation for one room asking for connecting doors??). I thought hotel guests checking in at night only wanted rest, not attending trial??? Although to be fair in the end they got us 2 connecting rooms, albeit at a low floor (after the unnecessary bargaining). They required Rp200K as deposit. Room was clean, with a very useful Korean brand smart tv. Functional hair dryer, good lighting, with an in-room safe, and a small fridge/chiller. Breakfast could’ve been better, but there’s a lot of cafes and restaurants within walking distance. We got valet parking but didn’t pay for it, was it complimentary because of the limited parking space this hotel has, or did we get it as compensation/goodwill, we never knew (this was not explained at check in).
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Price per night fromS$ 35
Posted on May 24, 2026|Guest Room, 2 Twin
Aileen1211Overall cleanliness is acceptable, although its seem abit old. Its full house on the day we stay so its packed with people, but the staff are very professional and can handle things in haste.
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Price per night fromS$ 56
Posted on Aug 10, 2025|Superior Deluxe King Room
Ushi EngelAt late evening check-in they had no non-smoking room available. They upgraded me free of charge into a non-smoking room - very good service attitude.
Room was spacious, clean and comfortable. A safety deposit should be added and may also some painting/photo as wall decoration.
Breakfast for IDR 100,000 is good value.
Laundry service is excellent and fair priced
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Price per night fromS$ 36
Posted on Mar 27, 2026
Lim Kin Chun
Had a great stay at Grand Central Premier Hotel!
The room was very big, spacious, clean, and well maintained, which made the stay really comfortable. The facilities and amenities are also great. I especially appreciated the welcome drinks during check-in, a nice touch that made the experience feel more premium. The hotel also has a swimming pool, which is perfect for relaxing after a long day.
Location-wise, it’s very strategic. It’s within walking distance to the train station, making it super convenient for getting around. Plus, it’s close to Deli Park Mall, one of the nicest shopping malls in the city, so food and shopping options are easily accessible.
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Price per night fromS$ 50
Posted on Jul 1, 2026
Guest UserStrategic location, very clean accomodation, friendly and helpfull. Free parking. The downfall was no extra bed as the hotel always full house
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Price per night fromS$ 23
Posted on Dec 24, 2025|Superior Room with Double Bed
Guest UserI always choose Ibis Pattimura when I first landed in Medan because mostly I took the late night flight from Kuala Lumpur. The reception was good and overall service was good. But one thing that is always happen is the noises on the corridor (people talking, kids running on the corridor) and its not sound proof and it caused me lack of sleep. Hopefully the management taking action on this matter or the security or housekeeper staff will regularly check the floor to avoid this bothering noise from neighbours room or corridor.
Thank you Trip.com to provide platform to raise voice or small spaces to provide feedback
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Price per night fromS$ 35
Posted on Jun 1, 2026
Guest UserHotel is in good location. Staff service was good and the breakfast was good too. However I had a bad experience with their in-hotel massage service. At the end of the massage, she insisted that I tipped her and told me that the price on the flyer was the old price. When I asked what’s the new price, she couldnt answer me. She stood in the room and didn’t want to leave unless I tipped her, saying that the other hotels charge more expensive. I told her the price is already not that cheap. In the end, i gave her a small tip and she finally left. Other than this bad experience, the hotel is quite ok for stay.
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Price per night fromS$ 33
Posted on Jun 22, 2025|Superior King Room
Dc alexsandraHad pleasant stay for 1 night , the location is excellent, staff were all very friendly and breakfast was a nice way to start the day, would definitely recommend for the location and friendly service especially for family with young children
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Price per night fromS$ 50
Posted on Apr 16, 2025|Superior Room
boon22Room is clean with all amenities including a safe box but is small. Some distance away from major happenings except the malls( Cambridge/Sun plaza), which also need 15-20 min walk. Breakfast is not good. Parking is provided though.
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Price per night fromS$ 33
Posted on Mar 6, 2026|Deluxe Room
Sky Night 25Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests.
One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke.
Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation.
Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.
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Price per night fromS$ 23