Grand City Hall
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1 night
1 room, 2 adults, 0 children
All properties in Medan
Grand City Hall
No. 3 of Premium Hotels in North Sumatra
Jl. Balai Kota No.1, Kesawan, Kec. Medan Bar., Kota, Medan, North Sumatra 20112, Indonesia
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Last booked 1 hr ago






Highlights
Free parking
Ideal location
Lots to do
Great views
Airport pick-up availableAmenities
Outdoor swimming pool
Spa
Massage Room
Fitness Room
Private parkingFree
Priority airport pick-up
Car Rental
Bar
All amenities
Property Description
Grand Cityhall Hotel Medan provides flawless service and all the necessary facilities for visitors. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by serviced apartment. Taxi and shuttle offerings at the serviced apartment simplify arranging your excursions, explorations, and additional activities in Medan.Visitors can take advantage of complimentary parking directly at the serviced apartment. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements.Should you desire access to the top entertainment in the city, assistance can be provided by the serviced apartment's tours.Traveling with minimal baggage is achievable at Grand Cityhall Hotel Medan, as the serviced apartment's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.Smoking is limited to specified smoking zones.Each accommodation at Grand Cityhall Hotel Medan is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the serviced apartment offers blackout curtains and air conditioning for guest convenience and satisfaction. At Grand Cityhall Hotel Medan, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.In select rooms, guests at the serviced apartment can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Begin your holiday on a high note. At Grand Cityhall Hotel Medan, your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within serviced apartment. Should you prefer not to venture out for a meal, the enticing culinary choices at serviced apartment are always available for your satisfaction. No matter your specific dietary needs, rest assured that Grand Cityhall Hotel Medan provides an array of halal choices to ensure your dining experience is nothing short of delightful.Experience an unforgettable evening with your fellow travelers just a short distance away, at serviced apartment's bar.Indulge in the numerous pursuits available at Grand Cityhall Hotel Medan.Unwind after a long day by stopping by massage, salon, steam room, spa and sauna to rejuvenate your senses.Each day at serviced apartment, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.Bypass the formal attire and choose a laid-back mixed drink or brew at serviced apartment's waterside lounge.For individuals who don't want to skip their exercise routine, visiting the serviced apartment fitness center ensures you maintain your vitality and wellness.
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9.2/10
Breakfast is good , brand ambassador ade she is excellent with her duty
All 205 reviews
Surroundings
Airport: Kualanamu International Airport
(40.2km)
Train: Medan Train Station
(1.0km)
Train: Stasiun Kereta Api Pulo Brayan
(5.2km)
Landmarks: Pos Bloc Medan
(170m)
Landmarks: Kantor Pos Medan
(170m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
4
Junior Suite
1 King bed
40m² | Floor: 11-12
Has window
Smoking Permitted
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Check Availability
2
One Bedroom Apartment
1 King bed
70-95m² | Floor: 6-9
Has window
Air Conditioning
Refrigerator
TV
Toothbrush
Check Availability
3
Two Bedroom Apartment
1 King bed and 1 Single bed
81m² | Floor: 6-9
Has window
Air Conditioning
Refrigerator
TV
Toothbrush
Check Availability
1
Deluxe Corner
1 King bed
Has window
Air Conditioning
Refrigerator
TV
Toothbrush
Check Availability
2
Premier Deluxe Room
1 King bed or 2 Small double beds
Has window
Non-smoking
Refrigerator
TV
Toothpaste
Hair Dryer
Check Availability
4
President Suite
1 King bed
289m² | Floor: 15
Has window
Non-smoking
Refrigerator
TV
Toothpaste
Hair Dryer
Check Availability
3
City Hall Spa Room
1 King bed
Has window
Non-smoking
Refrigerator
TV
Toothpaste
Hair Dryer
Check Availability
2
Deluxe Room
1 King bed or 2 Single bed
Has window
Air Conditioning
Refrigerator
TV
Toothpaste
Check Availability
3
City Hall Suite
1 King bed
55m² | Floor: 12,14
Has window
Non-smoking
Refrigerator
TV
Toothpaste
Hair Dryer
Check Availability
Hide Room Types
Guest Reviews
9.2/10
Great
205 reviews
- Cleanliness9.3
- Amenities9.0
- Location9.4
- Service9.2
Average for similar properties in Medan

Review summary
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Location: The hotel is strategically situated in the city center, offering easy access to nearby malls, tourist attractions, and the train station, making it convenient for both leisure and business travelers.(based on 42 reviews)
Guest User
October 27, 2025
Our stay was exceptional, highly recommend this hotel for visitors. The staff can speak very good English; The manager Deya checked in on us to ensure our stay was exceptional and comfortable.
Guest User
October 21, 2025
Review from Malaysian. Evertyhing is fine and perfect. Room is spacious. FOOD IS FANTASTIC!!!! 10/10. Its just the iron needed to be changed. It is so broken cant change the temperature & also the iron board. I cant use it. Overall everything is top notch! Thank you!
Guest User
November 14, 2025
Breakfast is good , brand ambassador ade she is excellent with her duty
Jojunior
November 1, 2025
Good location in the middle of the city and the food is nice . The service crew in the breakfast cafe is very friendly
Guest User
December 12, 2025
We absolutely loved our stay at this hotel. It’s conveniently located near major tourist attractions, which made exploring the city very easy. The rooms are large, spacious, and extremely comfortable. The hotel also has a spa and a well-equipped gym for guests. However, the women’s spa could use some improvements compared to the men’s spa. The staff provided incredible service throughout our stay, and they even offered us a late check-out. Highly recommended!
爱自游
August 2, 2025
Good hotel and good location. Have a lot of facilities and clean room. Good service as well. Will stay again if went to Medan.
Guest User
December 1, 2025
Definisi hotel nyaman banget. Staffnya profesional dan helpfull banget. Worth every penny i guess. Very recomended.
Guest User
November 17, 2025
I had a wonderful stay at this hotel. The service is excellent and the food at D’ Hertiage is delicious and reasonably priced.
Services & Amenities
Most popular business facilities
Outdoor swimming pool
Spa
Massage Room
Fitness Room
Private parking
Free
Priority airport pick-up
Additional charge
Car Rental
Bar
Billiards Room
Table Tennis Room
Restaurant
Café
Taxi booking service
Priority airport drop-off
Additional charge
Station Pick-Up Service
Free
Meeting Room
Additional charge
Multi-Function Room
Business Center
Children's Pool
24-Hour Front Desk
Wi-Fi in Public Areas
Luggage Storage
Free
Outdoor swimming pool
Spa
Fitness Room
Restaurant
Café
Meeting Room
Multi-Function Room
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Outdoor swimming pool
Parking
Private (exclusively for guests) is available On-site parking. Reservation not needed.
Private parking
Free
Transportation
Taxi booking service
Car Rental
Station Drop-Off Service
Free
Priority airport pick-up
Additional charge
Priority airport drop-off
Additional charge
Station Pick-Up Service
Free
Business services
Multi-Function Room
Audio Visual Equipment
Meeting Room
Additional charge
Business Center
Postal Service
Fax/Copying Service
Additional charge
Wedding Service
Front desk services
24-Hour Front Desk
Concierge Service
VIP Check-In Service
Front Desk Safe
Luggage Storage
Free
Wake-Up Call
Languages spoken
English
Indonesian
Food & drink
Snack Bar
Café
Bar
Lobby Bar
Halal meals provided
Room Service
Public areas
Shopping Mall
Non-Smoking Floor
Elevator
Smoking Area
ATM
Health & wellness
Billiards Room
Table Tennis Room
Hairdressing and Beauty Center
Fitness Room
Massage Room
Foot Bath
Spa
Beauty and Makeup
Body Care
Cleaning services
Dry Cleaning
Additional charge
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Facilities for children
Children's Pool
Accessibility
Stair-Free Property Entrance
Safety & security
CCTV In Public Areas
Fire Alarm
Access Control System
Fire Extinguisher
Security Personnel
Smoke Detector
Property Policies
Check-in and Check-out Times
Check-in: after 15:00
Check-out: Before 12:00
Front desk hours: 24/7
Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
For all room types, extra beds can be added. Cot policies vary according to room type. Please refer to the relevant room type policy.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
| Age | Fee |
|---|---|
Children | IDR 650,000 (approx. S$ 50.30) per person per night |
Deposit Policy
DepositDeposit required
Deposit Collection MethodsA fixed amount of IDR 500,000 (approx. S$ 38.71) is charged.
Deposit Payment MethodsThis property accepts cash
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.
Pets
Pets are not allowed
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the hotel
Property Description
- Number of Rooms: 250
Phone:+62-61-4557000
Email:info@grandcityhallhotel.com
Grand Cityhall Hotel Medan provides flawless service and all the necessary facilities for visitors. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by serviced apartment. Taxi and shuttle offerings at the serviced apartment simplify arranging your excursions, explorations, and additional activities in Medan.Visitors can take advantage of complimentary parking directly at the serviced apartment. Reception services such as concierge service, luggage storage and safety deposit boxes are available to accommodate your requirements.Should you desire access to the top entertainment in the city, assistance can be provided by the serviced apartment's tours.Traveling with minimal baggage is achievable at Grand Cityhall Hotel Medan, as the serviced apartment's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.Smoking is limited to specified smoking zones.Each accommodation at Grand Cityhall Hotel Medan is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the serviced apartment offers blackout curtains and air conditioning for guest convenience and satisfaction. At Grand Cityhall Hotel Medan, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.In select rooms, guests at the serviced apartment can enjoy top-notch in-room entertainment with television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, a coffee or tea maker, bottled water, instant coffee, instant tea and mini bar at your disposal. Maintain your cleanliness and comfort using a hair dryer, toiletries and bathrobes available in select guest restrooms. Begin your holiday on a high note. At Grand Cityhall Hotel Medan, your mornings are greeted with a delightful, free breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within serviced apartment. Should you prefer not to venture out for a meal, the enticing culinary choices at serviced apartment are always available for your satisfaction. No matter your specific dietary needs, rest assured that Grand Cityhall Hotel Medan provides an array of halal choices to ensure your dining experience is nothing short of delightful.Experience an unforgettable evening with your fellow travelers just a short distance away, at serviced apartment's bar.Indulge in the numerous pursuits available at Grand Cityhall Hotel Medan.Unwind after a long day by stopping by massage, salon, steam room, spa and sauna to rejuvenate your senses.Each day at serviced apartment, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps.Bypass the formal attire and choose a laid-back mixed drink or brew at serviced apartment's waterside lounge.For individuals who don't want to skip their exercise routine, visiting the serviced apartment fitness center ensures you maintain your vitality and wellness.
Frequently Asked Questions
What are the check-in and check-out times at Grand City Hall?
Check-in at Grand City Hall is from 15:00 and check-out is until 12:00.What are the check-in and check-out times at Grand City Hall?
Does Grand City Hall have a pool?
Yes, Grand City Hall has a pool. You can find more details about the pool and other hotel facilities on this page.Does Grand City Hall have a pool?
How much does it cost to stay at Grand City Hall?
Prices at Grand City Hall vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.How much does it cost to stay at Grand City Hall?
Does Grand City Hall provide breakfast?
No, Grand City Hall doesn't provide breakfast. Does Grand City Hall provide breakfast?
What’s the cancellation policy at Grand City Hall?
The cancellation policy at Grand City Hall depends on your room type and booking terms.What’s the cancellation policy at Grand City Hall?
What attractions are close to Grand City Hall?
The closest attraction to to Grand City Hall is Pos Bloc Medan, located just 170m from your search (straight-line distance) from the hotel.What attractions are close to Grand City Hall?
What is the nearest airport to Grand City Hall?
The nearest airport is Kualanamu International Airport, located about 48 mins from hotel by car (40.2km) away.What is the nearest airport to Grand City Hall?
What is the nearest train station to Grand City Hall?
The nearest train station is Medan Train Station, located about 14 mins from hotel on foot (1.0km) away.What is the nearest train station to Grand City Hall?
Does Grand City Hall offer airport transfer services?
Yes, Grand City Hall offers airport transfer services for guests. It’s recommended to call the hotel in advance to confirm availability and fees.Does Grand City Hall offer airport transfer services?
About This Property
| Nearest Airport | Kualanamu International Airport |
|---|---|
| Distance to Airport | 40.21KM |
| Nearest Train Station | Medan Train Station |
| Distance to Train Station | 0.99KM |
| Average Price From | SGD128 |
| Hotel Star Rating | 5 |
















