Hotels with Parking in Medan

Booked 2 rooms for 4 guests via trip.com with an additional request for rooms with a connecting door. In the trip.com app, we intentionally correctly filled all the guest details for each rooms. Upon checkin, the hotel’s front desk said they cant accommodate the connecting room request because they say it was booked under different names. Sadly they used this opportunity to argue with us, printing out in front of ourselves with their printer on the front desk: 2 separate reservations under different names (Maybe since we intentionally filled those guest names correctly? But the contact number and email is still the same, no?). From it we briefly saw all details like the 2 different reservations numbers they used as the crucial evidence, and how our booking was routed through ******* (From this detail one could argue the request was lost through the flawed trip.com system. Yet the hotel could’ve investigated and be more proactive after seeing a reservation for one room asking for connecting doors??). I thought hotel guests checking in at night only wanted rest, not attending trial??? Although to be fair in the end they got us 2 connecting rooms, albeit at a low floor (after the unnecessary bargaining). They required Rp200K as deposit. Room was clean, with a very useful Korean brand smart tv. Functional hair dryer, good lighting, with an in-room safe, and a small fridge/chiller. Breakfast could’ve been better, but there’s a lot of cafes and restaurants within walking distance. We got valet parking but didn’t pay for it, was it complimentary because of the limited parking space this hotel has, or did we get it as compensation/goodwill, we never knew (this was not explained at check in).

The Hotel is super good .. Everything are amazing.. But we face a scamming that we opened our safe to arrange some documents and cash then the housekeeping team arrived to cleanup … So i let them enter the room for cleaning but I didn’t close the safe since we are in the room in that time. The safe located inside the closet the one you can walk in .. After they finished the cleaning We find 200 USD from our cash in the safe .. The cleaning team put the new laundry bag right on the top of the safe (in that time it was open) and now body noticed us that the safe is open …!!! I submitted a complaint to the front office of the hotel …!!! And i I described the cleaning staff to them exactly, and who was the person who entered the wardrobe containing the safe...!!! They said they would investigate the incident, and after two days they contacted me again saying they had questioned the cleaning staff, who denied taking anything from our safe...!!! And of course, we didn't find anything... which is obvious because no one would confess in this way without being pressured. And here's the question: why didn't the cleaning staff warn us that the safe was open when they went in to put the new laundry bag on top of it?

Overall stay is good but the amenities like bath towel is shabby and faded white color, no face towel n small towel. breakfast is really ‘local indonesian’ style . I ordered room service for dinner and its good👍. I am staying at pool terrace and view is superb at night. I love the view.

We stayed here this time for 3 nights. We had stayed here a couple of times before. The hotel maintains its hospitality, warmness and courtious reception of customers. It was quite easy to check in and out. The staff from front desk to housekeeping were friendlyand warm. There are little things that should be paid attention to such as the menu for breakfast.. Although the spread is good but there should be some variation/changes. Overall staying here you get value for your money.

Had a great stay at Swiss Belinn Gajah mada. The staff were great the food was also awesome!

No hot water in the shower, a little bit seems dirty/ broken in the bathroom and it doesn’t give the feeling of real luxury, but for this price I think it’s very good still. You have a restaurant which is open 24/7 with friendly servers. The pool is shared by hotel guests with people who pay for usage of the pool, looks clean enough. Staff helped to bring luggage to the room. The location of the hotel is good, it feels a little bit less developed around the hotel tho, but there is a nice mall nearby, maybe 5 minutes with the car.

I always choose Ibis Pattimura when I first landed in Medan because mostly I took the late night flight from Kuala Lumpur. The reception was good and overall service was good. But one thing that is always happen is the noises on the corridor (people talking, kids running on the corridor) and its not sound proof and it caused me lack of sleep. Hopefully the management taking action on this matter or the security or housekeeper staff will regularly check the floor to avoid this bothering noise from neighbours room or corridor.  Thank you Trip.com to provide platform to raise voice or small spaces to provide feedback

The apartment is very spacious, which makes it a great choice, especially for family gatherings. The room was very clean, and the price is very reasonable for the size and value offered. However, the apartment would benefit from some updates, as the mattresses feel quite soft and old. Replacing the mattresses, pillows, and blaket would significantly improve comfort and make the stay even better. Overall, this is a good place for families looking for a spacious and affordable stay, and with a few upgrades to the bedding, it would be perfect.

Grand Sakura Hotel Medan is a comfortable and convenient place to stay, especially for families visiting the city. Located in a strategic area in the center of Medan, the hotel provides easy access to shopping centers, restaurants, and transportation hubs, making it very practical for travelers with children. The rooms are spacious, clean, and equipped with modern amenities such as air conditioning, flat-screen TV, minibar, and free Wi-Fi, ensuring a relaxing stay for all guests. One of the highlights of the hotel is its friendly and helpful staff who are always ready to assist guests with their needs. The hotel also offers several facilities that families can enjoy together, including restaurants serving Indonesian and international dishes, a fitness center, sauna, and entertainment options such as karaoke. Families will appreciate the daily breakfast buffet with a variety of menu options that suit both adults and children. In addition, the hotel provides shuttle services to nearby shopping malls and important locations, making it easier for families to explore Medan without worrying about transportation. Overall, Grand Sakura Hotel Medan offers a pleasant combination of comfort, strategic location, and family-friendly facilities. It is a great choice for travelers who want an affordable yet comfortable hotel while spending quality time with their family in Medan.

Room with a window, with normal Wi-Fi. There is a large work desk, a large bed. The only thing missing is a refrigerator. This is one of the best hotels in the city, so we can safely recommend it for check-in. Hearty breakfasts, a restaurant downstairs where you can eat throughout the day for not the highest prices. Good location next to a large shopping center, supermarket and night food outlets.