5-Star Hotels in Bali

This hotel is super! The grounds are lush and green with ponds, ducks, fish, and turtles. You really won't want to leave the property! The breakfasts were always varied, and the main dishes hardly repeated over our week-long stay. There's always plenty of space on the beach for everyone. The only minor issue we had was being checked into a room with high humidity, even with the dehumidifier off. We reported it to reception, and they immediately moved us to another room. Despite this, I'm still giving it a 5-star rating; everything else was outstanding.

Had the best resort experience! We had such a wonderful time, surrounded by vast, sprawling shores, a huge pool, and lush greenery – truly a rich and healing experience. I highly recommend it for a fantastic escape from the everyday. The room cleanliness was superb. The amenities were a bit basic, so it would be perfect if they were a little more extensive. The staff's service level was, as expected from Hilton quality, absolutely top-notch. It's a hotel I'd love to visit again!

The room was fantastic, with brand-new appliances. Service via WhatsApp was almost instantaneous. It's a quiet oasis amidst the hustle and bustle, so nights are peaceful. Right downstairs is a shopping center, so you have everything you need for daily life and entertainment even if you don't step out. If I had to pick a downside, one would be the air conditioning outdoor unit noise in the rooms near the door, which might not suit light sleepers (though it was fine for kids). The other is that breakfast is served at Yello Hotel, a sister property. While the service was good, the breakfast itself was quite simple with limited options. After 7 days, I honestly lost my appetite, perhaps also because I'm not used to the heavily spiced Indonesian food.

We booked a large, 70-square-meter room. It had all the amenities, including slippers and a kimono robe. The room was huge. The only thing was the high sinks… they're for someone two meters tall, I can't imagine how children would manage to wash their faces! As for breakfast… it was good, standard fare, nothing fancy, but you could get a decent meal. The hotel itself is clean and tidy, and the beach is also cleaned. However, we visited in early June, at the beginning of the season, and there was a lot of seaweed washed ashore, though they did clean it up and bury it in the sand… I'm not sure why they did that. Overall, for the price, the hotel completely met our expectations. We went to the grill bar for dinner, and it was very tasty and inexpensive.

The hotel's location is simply superb, making it convenient for getting anywhere. My favorite part was definitely the pool. The atmosphere was lovely, and I used it multiple times during my stay. While there seemed to be fewer poolside deck chairs compared to the number of rooms, surprisingly, they were always available whenever I went, so I never had to rush to reserve a spot. This allowed me to truly relax and enjoy the pool without worrying about time, which was very comfortable. The lobby is beautiful and spacious, creating a fantastic first impression upon arrival. However, the guest rooms, apart from the newly built wing, do show their age a bit. There's a noticeable gap between the lobby and the rooms, and they aren't as sophisticated as the photos might suggest. That said, the rooms themselves are spacious and comfortable enough. I stayed in the older wing, not the new one, so the interior of my room definitely felt a bit dated. There's also a balcony, but it's very close to the neighboring room, almost as if someone is right next to you. This meant there wasn't much privacy, and I didn't find it particularly comfortable. The biggest issue for me was the bathroom odor. I was told that the room's air conditioning and the ventilation fan for the toilet/sink area were linked. Because of this, I was bothered by the sewage smell from the bathroom and sink, and when I asked if I could just turn on the ventilation fan for the toilet/sink independently, I was told it wasn't possible. I reported this to the hotel, and they cleaned the drains twice, but the smell didn't improve. The smell was barely noticeable when the air conditioning was on because the ventilation fan was also running. However, I stayed during the dry season, and it was cool at night, so I didn't use the air conditioning. As a result, every time I went to the toilet at night, there was a strong sewage smell that was almost nauseating. The smell wasn't an issue when the air conditioning was on. Overall, the staff were friendly and responsive, which I appreciated. The only downside was that I accidentally left some unopened food items in the room's refrigerator when I checked out. I contacted the hotel immediately that same day, but they replied that they couldn't find them. While it's my fault for forgetting, I had hoped that unopened items would be stored for a certain period. It seems they were discarded on the same day, which was disappointing.

We stayed at Kenran Resort Ubud by Soscomma and had a truly peaceful experience. Even though it was rainy during our stay, the quiet mountain setting made it feel even more calm and serene. The atmosphere was perfect for relaxing and enjoying nature. The breakfast and tea were absolutely delicious, and everything felt fresh and thoughtfully prepared. A wonderful place to unwind and recharge in Ubud. 🌿✨

Although the building is old, it's very well-maintained, so I had a really comfortable stay! The plumbing, especially, was impeccably managed. The water pressure was excellent, and the temperature was just right. The air conditioning also worked perfectly. The breakfast offered a great variety, and besides the egg station, there was also a 'pasta station' where dishes were cooked right in front of you. They didn't just warm up the sauce; they actually cooked the pasta properly. It was delicious. There were a lot of Indian guests, and the breakfast menu had plenty of Indian dishes, which I really enjoyed. Unfortunately, I couldn't figure out how to use the TV at all and hardly watched anything. (It displayed a message to check the antenna, so it might have been broken.) The location is very convenient – close to the airport, and within walking distance of Beachwalk. There are also restaurants and convenience stores nearby. On the last day, I was able to use the pool after check-out, and then borrowed a shower room to change before leaving. I left the hotel feeling very content. I highly recommend this hotel if you're staying in the Kuta area!

This hotel is a very good choice 👍🏼 I am a little picky, but here’s my review: Pros: ✅ No damp smell, well ventilated ( I was worried about this) ✅ No insects in the room. There might be some geckos 🦎 (which is normal and expected) but I didn’t see any. ✅ Very clean in general ✅ Comfortable bed ✅ The service is amazing ✅ The staff is very friendly and helpful ✅ The breakfast is very good, there are plenty of choices. ✅ Their restaurant is also very good, in case you don’t want to go out of the resort. ✅ The vibe at the beach is nice and if you like water sports it is also good. ✅ The pool is huge and very nice ✅ Reasonable price (but it will depend on the season and demand) Cons: 😑 Sound proof can be better, one can hear everyone from the pool (the sound enters from the main door) 😑 The beach is not the best for swimming, and is a bit dirty in general (not the hotel’s fault) 😑 The gym can be better as there are only 3 machines (spinning, treadmill and elliptical) the dumbbells are fine ✅😄 Overall, recommended! I was happy with my stay at this hotel! It is good to give it a try!

Hotel service: Basically, it‘s very considerate. The reception staff will greet you during the dining process, but suddenly he will enter your room while cleaning the room. I don’t know it because I was in the pool and just forgot to hang a do not disturb sign in the entrance door. Also the staff will regularly calling you, for example, knowing that you are going to check out the next day, he will ask you what arrangements you have on the next day. Also, knew that you booked the spa and they would call you again. But there is a mistake that half of my swimming pool was not filled with water the next day. I didn‘t know how to solve it, so I asked the staff to find someone to deal with it. Then I called a total of three times and saw a worker observing my pool and I was very surprised. Unexpectedly, they didn’t send the staff, that is, the waiter at the front desk, to explain to me that I had made three calls, and my three calls were within half an hour to nine words in total. It was not better than a reasonable time for them to deal with things, although there was no water in the room I rented. It‘s a serious problem. I’m surprised that they don‘t send waiters. It’s because I communicated with that worker. The worker didn‘t know English. He wanted to use a telephone translator to communicate with me. I was just asking him a very simple question, that is, when can I fill up the pool of water? He didn’t seem to understand. I think that since a guest has called three times, he should actually send a staff member. In the end, I saw that the water in the pool was slowly pouring back, but if it was really to the extent of Infinity Pool, I remember that it was after sunset. This is a beautiful thing. Facilities: What surprised me about the facilities is that it has a 24-hour fitness room and a treasure drink. In addition, it has a beach chair with sun umbrellas and a view of the sea by the pool. I appreciate it very much. As for the Spa, I think the price is too expensive. It‘s 10 times different from the price of going out on the street. Food: In terms of food, I really appreciate the different styles of breakfast. Although it is a buffet, every detail will change. One of the selling point of his breakfast that I like is that the color is very colorful. It is really first-class. The nutritional value of the food is very high. It is definitely not an ordinary buffet. There are some cereals, such as oats, dairy, soy milk, and some vegetarians’ favorite sweet potatoes, red bean buns, etc. As for the seaside restaurant, I also tried their pizza and buried beef fillet. The level is qualified. As for the food in the restaurant, I think it‘s full enough. There are also snacks on the first plate, which makes me very surprised. Surprised 酒店服務：基本上非常之貼身無論喺用餐嘅過程喺出入reception職員都會問候你，不過有啲突然係佢會喺清潔房間嘅時候行入你間房而我係唔知道嘅因為我喺出邊泳池只係我忘記掛一個請勿打擾的牌，然後職員會定期打電話給你例如係知道你第二日要退房會問你聽日有啲乜嘢安排？即係交通上嗰啲同埋知道你book咗Spa佢又會打電話嚟提你，但係有樣美中不足就係第二日我個泳池啲水冇咗一半，我唔知點解我就叫職員搵人處理，然後我仲打咗總共三次電話先見到有工人喺度觀察我嘅水池而我好驚訝，佢哋竟然冇派到職員即係前台嘅服務生過嚟同我解釋仲要我係打咗三次電話而我嗰三次電話係總共係喺半個鐘頭至九個字之內打嘅自問都唔係比一個好唔合理嘅時間佢哋處理件事，雖然冇池水呢件事喺我租呢一間房間裏便其實都算係一個幾嚴重嘅問題我話驚訝點解佢哋唔派服務生過嚟？係因為我同嗰個工人溝通嗰個工人原來係唔識英文佢要用電話嘅翻譯器去同我溝通我只不過係問佢好簡單嘅問題就係幾時先可以斟返滿啲池水佢都似乎聽唔明我認為既然個客人已經打咗前後三次電話嚟佢其實應該要派個職員過嚟了解一下件事最後我見到啲池水係慢慢斟滿返，但係要真係針到Infinity Pool嘅程度我記得係日落之後嘅事啦呢件算係美中不足嘅一件事。 設施：設施方面令我驚訝就係佢有廿四小時嘅健身室同埋裏面有寶礦力飲另外就係佢有有太陽傘嘅沙灘椅喺池邊仲可以望住過海呢樣嘢我係非常之欣賞至於Spa我就覺得價錢太過貴啦，根本係同出去大街嘅價錢相差10倍 食物：食物方面我非常欣賞佢早餐會轉唔同嘅款式雖然都係自助餐但係佢每個細節都會有變化而佢嘅早餐有個我好鍾意嘅賣點就係個顏色係非常之色彩繽紛用嚟影相打卡真係一流同埋啲食物個營養價值好高，絕對唔係一般嘅自助餐佢係有一啲穀物啦燕麥啦奶類亦都有豆奶啦，亦都有啲素食人士鍾意嘅番薯呀紅豆包啊等等至於海邊餐廳我亦試咗佢哋嘅pizza同埋牛柳水準係合格的至於餐廳嘅食物我認為係夠飽肚的亦都有附送頭盤小食一點令我非常驚訝

A wonderful hotel close to the river and jungle, very quiet and with beautiful nature. The hotel stuff is exceptional friendly and helpful. The food is very delicious and the restaurant stuff very nice, helpful fullfilling your requests. We felt extremely welcome there. We highly recommend this hotel to anyone 🤗Thank you so much for having us. Mr. Dominik and Ms. Joanna