5-Star Hotels in Bali

I had high hopes for this newly renovated hotel, but unfortunately, it didn't live up to expectations. The towel policy was the first surprise. Towels are only available at the main pool, so if you're by the sea and need a fresh one, you have to walk all the way back to the pool. And it's strictly one towel per person. The room photos showed a comfy armchair and a sofa on the balcony, but in reality, there was just a hard wooden chair – the same 'punishment chair' as I called it, on the terrace. The bathroom was tiny. Breakfast was mediocre, and there were queues at reception. Even the slippers provided weren't a pair! This really doesn't match the hotel's supposed standard. On the plus side, the grounds are lovely and there's a water park for kids. However, in terms of value for money, it falls short compared to neighboring hotels.

We are an Indo-Chinese couple visiting Bali for the first time, and we stayed at the Royal Purnama Pool Villa. It was absolutely amazing! When I think of Bali, I immediately think of this villa. The place is stunning, and the staff, service, and food (breakfast and dinner) were top-notch. We ended up having dinner at the hotel every day because they arranged different themes each evening, with traditional dances and live singing performances, which were fantastic! Our room was incredibly peaceful and quiet. We spent most of our time in the private swimming pool—what’s impressive is that even at night, the water remains warm, adding to the relaxing atmosphere. The room itself was perfect, and I can’t forget to mention the beachside breakfast and dinner, which were absolutely worth it. Driver Tila is good and showed us all places. Very nice guy. As a vlogger, I compare everything wherever I go, and I can confidently say that we’ll definitely stay here again. I highly recommend this place, especially for couples looking for a peaceful, beautiful escape in Bali.

Upon arrival, my mum and I were really surprised with the nice front garden . Looks like a real palace! The same view is inside - everything is full of grass, flowers, fountains. The hotel is so big that you can get lost during first days. The beach is well equipped with lots of facilities. However, it was a bit uncomfortable to stay there because of a lot of locals trying to sell you something every 10 minutes. I was really tired of saying “no thank you”. 5star hotel shouldn’t let this happen, it really disturbs from relaxing. The service is really good, every time you need something - they do it immediately. The internet however was really poor, and I couldn’t even call my family because the connection was really slow. One more thing we didn’t like - the breakfast. It didn’t look unique , not for a 5star hotel as well. I have experienced a lot so far, but at Ayodya I was even hungry after breakfast. Average home made breakfast isn’t something you want to have during the luxurious holiday. Sushi was a real “shame”, the pastry wasn’t tasty at all. The rooms were excellent , with balconies. Everyday cleaning was good. Thank you for positive emotions, we will definitely recommend your hotel. Hopefully you will improve your cuisine in the future.

This hotel apartment seemed wonderful at check-in. I even filmed a room tour, thinking 'wow, this is great!' But to my surprise, the next day was a completely different story. There was a huge blood stain on the duvet inside the cover – absolutely disgusting, truly revolting. And then I found a gecko in the wardrobe! I was furious. I reported the situation to the Trip.com concierge, who was quite helpful, but the hotel's response was just so-so, full of excuses and reasons. My overall experience staying here for four days was that the shower pressure was very weak, and at night, the live music from the shopping mall outside was incredibly loud. If it weren't for the hygiene issues and the noise, it would actually be a decent place for a multi-person family trip. This is my very objective review.

Love this hotel. Service is exceptional and staff cannot do enough for their guests. Cabanas and deck chairs at poolside are easy to get and breakfast is amazing. Pool is huge so plenty of space to relax and enjoy it. Pillows were the ones that sank once you laid on them so they got us new ones that were more solid. This all happened because we were heading to breakfast and customer relations asked us if there was anything they could do to make our stay more comfortable. The service here is impeccable amd we have stayed in alot of hotels accross legian amd swminyak but always spend alot of our stay here..

This was an incredibly frustrating stay, hard to put into words. We booked a cliffside pool view room and even told the front desk at check-in that we wanted to be far from any construction. Yet, they assigned us the room closest to the construction site! We asked to switch rooms, and they gave us a connecting room with a small door, still no pool view. We requested another switch, and at that point, we just wanted any room that wasn't connecting. To our surprise, the room they gave us wasn't even in the cliffside tower; it was in building #2, probably a garden view room. I was physically and mentally exhausted. Trip.com's customer service was excellent, constantly communicating with the hotel, but the hotel clearly didn't care about Chinese guests or Trip.com, showing no response at all. What we booked was completely different from what we actually got, and they kept giving us unsuitable rooms, wasting our time and putting us through so much trouble. In the end, we just couldn't take it anymore and had to accept it. Avoid this place at all costs!

We stayed at this wonderful hotel from March 18th to 29th and absolutely loved it! Great location, excellent and compact grounds, and friendly staff! 😇 We had the ”All-Inclusive. Basic” package, which meant we could visit all restaurants, including the à la carte ones, as well as the coffee shop with its top-notch coffee ☕️, the poolside bar, and the beach bar with its delicious coconuts 🥥 and rum ice cream 🍨😋🤤. I also want to highlight the à la carte restaurant ”Amarta” for its amazing dishes and desserts 🍰😋. As for the beach: there were always free sun loungers and umbrellas available, no matter what time we arrived 🙏, and the ocean here is probably one of the calmest on the entire Nusa Dua coast, as there aren't strong waves! 🌊 On the beach, there's a ”Water Sport” shack where you can find water activities for every taste! With our package, we even got free kayak rides 🛶. The hotel also offers bicycle rentals, which were free for all-inclusive guests. I also want to commend the cleanliness of all hotel staff; they meticulously wiped down the ceiling beams of the beach restaurant daily 😱, it was truly shocking! 👍🆒 I definitely recommend this hotel; it's worth every penny! 😍🥰😘❤️

A fantastic hotel on the eastern part of the island. It is more suitable for a quiet family vacation and for those who prefer beach relaxation over surfing and parties. It is located quite far from the center of the island's main activity. The hotel has excellent infrastructure. The room was large, spacious, clean, and had everything needed. The breakfasts were excellent and very varied. The hotel staff is wonderful and very friendly. I would especially like to highlight the bartender Dede, who was very courteous and helped me repeatedly in planning my activities in Bali. The hotel has a private beach and various pools to suit any taste. I definitely recommend this wonderful hotel.

Hotel service: Basically, it‘s very considerate. The reception staff will greet you during the dining process, but suddenly he will enter your room while cleaning the room. I don’t know it because I was in the pool and just forgot to hang a do not disturb sign in the entrance door. Also the staff will regularly calling you, for example, knowing that you are going to check out the next day, he will ask you what arrangements you have on the next day. Also, knew that you booked the spa and they would call you again. But there is a mistake that half of my swimming pool was not filled with water the next day. I didn‘t know how to solve it, so I asked the staff to find someone to deal with it. Then I called a total of three times and saw a worker observing my pool and I was very surprised. Unexpectedly, they didn’t send the staff, that is, the waiter at the front desk, to explain to me that I had made three calls, and my three calls were within half an hour to nine words in total. It was not better than a reasonable time for them to deal with things, although there was no water in the room I rented. It‘s a serious problem. I’m surprised that they don‘t send waiters. It’s because I communicated with that worker. The worker didn‘t know English. He wanted to use a telephone translator to communicate with me. I was just asking him a very simple question, that is, when can I fill up the pool of water? He didn’t seem to understand. I think that since a guest has called three times, he should actually send a staff member. In the end, I saw that the water in the pool was slowly pouring back, but if it was really to the extent of Infinity Pool, I remember that it was after sunset. This is a beautiful thing. Facilities: What surprised me about the facilities is that it has a 24-hour fitness room and a treasure drink. In addition, it has a beach chair with sun umbrellas and a view of the sea by the pool. I appreciate it very much. As for the Spa, I think the price is too expensive. It‘s 10 times different from the price of going out on the street. Food: In terms of food, I really appreciate the different styles of breakfast. Although it is a buffet, every detail will change. One of the selling point of his breakfast that I like is that the color is very colorful. It is really first-class. The nutritional value of the food is very high. It is definitely not an ordinary buffet. There are some cereals, such as oats, dairy, soy milk, and some vegetarians’ favorite sweet potatoes, red bean buns, etc. As for the seaside restaurant, I also tried their pizza and buried beef fillet. The level is qualified. As for the food in the restaurant, I think it‘s full enough. There are also snacks on the first plate, which makes me very surprised. Surprised 酒店服務：基本上非常之貼身無論喺用餐嘅過程喺出入reception職員都會問候你，不過有啲突然係佢會喺清潔房間嘅時候行入你間房而我係唔知道嘅因為我喺出邊泳池只係我忘記掛一個請勿打擾的牌，然後職員會定期打電話給你例如係知道你第二日要退房會問你聽日有啲乜嘢安排？即係交通上嗰啲同埋知道你book咗Spa佢又會打電話嚟提你，但係有樣美中不足就係第二日我個泳池啲水冇咗一半，我唔知點解我就叫職員搵人處理，然後我仲打咗總共三次電話先見到有工人喺度觀察我嘅水池而我好驚訝，佢哋竟然冇派到職員即係前台嘅服務生過嚟同我解釋仲要我係打咗三次電話而我嗰三次電話係總共係喺半個鐘頭至九個字之內打嘅自問都唔係比一個好唔合理嘅時間佢哋處理件事，雖然冇池水呢件事喺我租呢一間房間裏便其實都算係一個幾嚴重嘅問題我話驚訝點解佢哋唔派服務生過嚟？係因為我同嗰個工人溝通嗰個工人原來係唔識英文佢要用電話嘅翻譯器去同我溝通我只不過係問佢好簡單嘅問題就係幾時先可以斟返滿啲池水佢都似乎聽唔明我認為既然個客人已經打咗前後三次電話嚟佢其實應該要派個職員過嚟了解一下件事最後我見到啲池水係慢慢斟滿返，但係要真係針到Infinity Pool嘅程度我記得係日落之後嘅事啦呢件算係美中不足嘅一件事。 設施：設施方面令我驚訝就係佢有廿四小時嘅健身室同埋裏面有寶礦力飲另外就係佢有有太陽傘嘅沙灘椅喺池邊仲可以望住過海呢樣嘢我係非常之欣賞至於Spa我就覺得價錢太過貴啦，根本係同出去大街嘅價錢相差10倍 食物：食物方面我非常欣賞佢早餐會轉唔同嘅款式雖然都係自助餐但係佢每個細節都會有變化而佢嘅早餐有個我好鍾意嘅賣點就係個顏色係非常之色彩繽紛用嚟影相打卡真係一流同埋啲食物個營養價值好高，絕對唔係一般嘅自助餐佢係有一啲穀物啦燕麥啦奶類亦都有豆奶啦，亦都有啲素食人士鍾意嘅番薯呀紅豆包啊等等至於海邊餐廳我亦試咗佢哋嘅pizza同埋牛柳水準係合格的至於餐廳嘅食物我認為係夠飽肚的亦都有附送頭盤小食一點令我非常驚訝

A wonderful hotel close to the river and jungle, very quiet and with beautiful nature. The hotel stuff is exceptional friendly and helpful. The food is very delicious and the restaurant stuff very nice, helpful fullfilling your requests. We felt extremely welcome there. We highly recommend this hotel to anyone 🤗Thank you so much for having us. Mr. Dominik and Ms. Joanna