First off, I'm an IHG Holiday Inn member and I'm very fortunate to have *platinum trip* status.
Secondly, I visited the Holiday Inn with my child, who is under 12. There's no doubt how fantastic the Holiday Inn Nusa Dua is—from its location and child-friendly policies to its incredibly welcoming atmosphere.
Third, the breakfast menu is exceptional and comprehensive, with top-notch service. I've stayed at other premium hotels in Nusa Dua, and their service quality wasn't necessarily better than what I experienced here.
Finally, hotels in Bali generally offer world-class quality, with service far superior to other countries in Asia. And the staff quality at this Holiday Inn is even BETTER; from the reception team, restaurant team, housekeeping team, and facilities team (for bike rentals, towels, fitness center, game station), to the security team—everyone performs exceptionally well. If only these staff members could be sent to Japan, China, Korea, Malaysia, Thailand, Vietnam, and Singapore to take on leadership roles, Holiday Inn could surely elevate service levels across ALL of ASIA and ultimately boost business profits.
The bike rental was good, I was granted a late check-out until 1 PM, and the luggage storage was very safe and convenient.
As a local tourist, I had no issues at all when ordering food or taxis online. Everything was very well supported, even for local tourists. Thank you, Holiday Inn!
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