5-Star Hotels in Tbilisi

Hotel was quite new. Location for us was not ideal as in the middle of the touristic center of the city which meant that there was a lot street noise which meant that it was impossible to sleep with open window and hawking and touting in the streets right outside of the hotel. Beds and breakfast were both excellent, shower looked good but was inadequate as very low water pressure and inconsistent temperature, lighting in the room was also a miss. Personnel very friendly and cooperative and gave us some good advice on where to eat on first night. Building is beautiful and lobby very nice.

Booked for a friend, she arrived half a day earlier than us and checked into the hotel in the morning. They allowed her to check in after paying for an extra half-day. It was off-peak season and there were plenty of rooms, so they were flexible. Dinner was great, not too salty. Breakfast offered a wide variety of choices.

Overall, my impression of the stay was mixed. The hotel appears insufficiently thought out in terms of comfort, although there are some positive aspects. There are no shelves in the shower for basic toiletries, and the bathroom lacks drawers and shelves for storing personal items. There is also no makeup mirror. The beds are movable, the safe is not fixed to the wall, and there is no soft headboard. The hair dryer is weak, and the desk is very small. There is no smart lighting system or automatic air-conditioning mode. The bathroom floor is cold, and the mirror is positioned opposite the bed, which I personally found uncomfortable. My request for drinking water was fulfilled only after 45 minutes. There are no service labels on the in-room telephone. It is unclear how a hotel with a five-star rating can operate without a gym. The advertised SPA, in reality, is a jacuzzi for 6–8 people with unusual lighting. The staff generally appeared unfriendly, especially in the restaurant. Beverages are not offered during breakfast; guests must approach the bar themselves to order coffee. Cocoa is available for an additional fee of 15 GEL. Breakfasts are generally good; however, the chef uses onions quite extensively, including in salads and other dishes, which may not suit all guests. On the positive side, I received a room upgrade due to the unavailability of the booked room category, as well as a pleasant birthday greeting from the hotel. The hotel may be suitable for short stays without high expectations; however, improvements in service and room facilities would significantly enhance the level of comfort.

Bioli Resort is honestly one of the most beautiful, peaceful, and luxurious places I have ever stayed at. Everything about this place exceeded my expectations, and I can confidently say that it will be my first choice every time I visit Georgia. The atmosphere is incredibly relaxing, the views are breathtaking, and the cottages are beautiful, comfortable, and very well equipped. Every little detail feels thoughtfully designed, from the appliances and facilities to the overall eco-friendly concept of the resort. The staff are absolutely wonderful — always welcoming, smiling, kind, and helpful. The food is delicious, and I especially loved the connection with nature throughout the property. They even have friendly animals, including llamas and beautiful birds, which makes the whole experience feel even more unique and special. It’s the perfect combination of luxury, comfort, nature, and tranquility. I genuinely cannot think of a single thing I didn’t like. Definitely one of the best resorts I’ve ever experienced, and a place I will keep coming back to whenever I’m in Georgia. 100/10. Absolutely exceptional. 🤍

Room View: Even though my deluxe room was on the 8th floor, the 270-degree city view was absolutely impeccable. Front Desk Service: Contrary to what was stated on Ctrip, the hotel doesn't seem to have a translation machine. There were very few front desk staff who spoke English, and their attitude was quite arrogant. They barely responded to any inquiries, providing almost no help (for example, when I stayed two nights and wanted to switch rooms on the second day due to a strong musty smell, or when I needed a hairdryer from housekeeping). For tourism inquiries about Tbilisi attractions and routes, I had to wait for a specialist (who also didn't speak much English, but was thankfully enthusiastic and could help by drawing on a map). Room Environment: It looks like a new hotel, but when I first entered my room, there was a strong musty smell. Breakfast: The variety was limited, but it was enough to fill up. It wasn't top-tier, but not bad either.

I'm writing this review a bit late, but I stayed here at the beginning of July and was very pleased! Even though some renovations were still underway, it didn't bother me at all. The staff made sure there were no noises or smells. They even upgraded me to a room with a terrace. The breakfasts were absolutely delicious! The staff were polite and attentive 🫶🏽 I want to thank them for their hospitality!

We were very happy with our stay! The hotel is clean, cozy, and comfortable. The room is spacious and has everything you need. The staff is polite and attentive, and the service is excellent. It's conveniently located, with beautiful places to walk nearby. A great option for a family vacation. We would gladly stay here again!

The location of the hotel is very good but the service wasn't very good, It felt like they didn't care much about the visitors or maybe, the bed sheets wasn't changed for the 3 days we stayed there, the tooth paste wasn't being renewed, and we had to call them everytime we want to change the glasses and cups in the room, one day we left and came back in the evening and no one came in our absence to clean even though we left the tag requesting to clean and we had to call them again to request someone to come clean and change the glasses as well. The place is nice I liked the decorations, but they need to take care more of customers services and expirence.

It's easy to get to, as the hotel is practically right at the entrance to Tbilisi. Parking is not an issue, and there are grocery stores nearby. The only downside is the road noise, but the soundproofing in the rooms is sufficient, so it's not a major problem. I enjoyed the breakfasts. The staff barely speaks Russian, and only a little English, but it didn't cause any discomfort. All questions and issues were resolved.

We loved everything! The breakfast was delicious, the rooms were clean, the water and food were delicious! The staff was friendly, and there's a great new park across the street from the hotel! There's a professional swimming pool and a children's pool with a jacuzzi! 😁 We'll definitely choose this hotel when we visit Tbilisi.