4-Star Hotels in Tbilisi

Excellent location beside the parliament. The hotel staff are very responsive and helpful to requests. The hotel design is artistic and minimalist. It would suit people who want to stay in a heritage building, be within walking distance to restaurants, shopping area, and tour bus pick up spots. The room is extremely spacious.

The hotel is very quaint and I loved the tasteful, retro decor of the rooms. They were beautiful. The beds are really comfortable, it feels like sinking into a pool of clouds, and I truly had some of the best nights of sleep here. The only flaw was my room’s toilet shower area was not really partitioned at all and every time I showered the whole toilet becomes soaking wet (this is not true for all rooms, I stayed at another room in this hotel before and there wasn’t this problem). The hotel is located within an internal courtyard behind some local apartments, so you get a closer glimpse of some locals living their day to day life too. The staff were also nice and friendly enough. The only con is that the hotel is not exactly located in the main touristy area of Tbilisi, which is on the other side of the river (to get there, you have to walk maybe 30-40 mins or so, or take the nearest metro which is 10 mins walk away). I ended up taking the taxi more as it is pretty affordable. But it is something to bear in mind.

My experience at sandali metheki was amazing,Breakfast tastes so amazing, the staffs are so helpful and very nice with top notch professionalism 🥰, the hotel location is very accessible to different parts of the city . Thank you sandali metheki, will surely visit again. 👍👍

I stayed at Moxy Tbilisi during my trip to Tbilisi and had a really wonderful experience. I would definitely recommend this hotel, especially because of the excellent service and the genuinely welcoming team. I originally booked a room for two, but unfortunately my friend wasn’t able to travel with me. When I mentioned this at the hotel, the staff were incredibly helpful and changed my room to one that was more suitable for a solo stay, with one bed. I really appreciate it when a hotel listens to its guests and makes an effort to make their stay as comfortable as possible. Another huge plus was the early check-in. I arrived at the hotel in the morning, well before the official check-in time, but my room was already available and they let me check in immediately at no extra charge. After travelling, being able to leave my luggage, take a shower and relax instead of waiting for several hours was incredibly appreciated. Small gestures like this say a lot about the level of hospitality. Everyone I interacted with was incredibly friendly, welcoming and helpful. I also really enjoyed the whole Moxy concept. Check-in takes place at the bar, and you receive a welcome drink upon arrival. I chose a cocktail, and it was genuinely delicious! The hotel itself is modern, stylish and full of energy. There is also a bar and restaurant, as well as a 24/7 Grab & Go option, which is very convenient if you want a snack or a drink at any time. The location on Saarbrucken Square is another big advantage. Many places in central Tbilisi are within walking distance, and getting around by taxi is also very easy. After a busy day exploring the city, it was always nice to come back to such a comfortable and modern hotel. The room itself was also very comfortable, with a modern and functional design, a comfortable bed, air conditioning, good soundproofing and everything needed for a pleasant stay. The hotel also offers daily housekeeping and great Wi-Fi, which is especially useful if you need to get some work done while travelling. Just one disadvantage: there is no fridge in the room. Not so bad, but sometimes it may help. But for me, the biggest advantage of Moxy Tbilisi was definitely the people. A hotel can have a beautiful interior and a great concept, but it’s the way you are treated that really determines how you remember your stay. The team accommodated my room change, allowed me to check in much earlier at no extra cost, and were consistently friendly and welcoming throughout my stay. A huge thank you to the Moxy Tbilisi team for the wonderful hospitality and for making me feel welcome from the very first morning I arrived in Tbilisi. I would happily stay here again!

Hotel is clean and high tech trendy. Room is small but provided common area and working spaces. AC is comfortable. Hotel operated on self service basis, check in and out, online info display and online inquiries with given list of questions, no phone in room, … but I am someone who prefer the convenience of personal conversation when need a water kettle, a roll of toilet paper, a question about taxi and map of city, …. When sitting in cafe scanned menu sent an order , only find out after 25 min later that the counter staff did not view their computer to get my order. Technology is not always bringing efficiency but sometimes becoming an hassle for both staff and guests and excuse for poor service, especially for busy and tired travelers who stay at the hotel only for couple days.

The hotel is cozy with a beautiful interior. I arrived at 2:20 PM and had to wait 40 minutes to check in. The rooms are clean with daily housekeeping. There was no shower gel, so after my journey, I had to call reception to get my basic amenities sorted. Later, I found out my neighbors had the same issue. They brought it up quickly. What I didn't like was that I couldn't get a proper night's sleep for all three days! My room was on the second floor. I couldn't fall asleep properly because I could hear people talking outside and cars passing by. It was really annoying. There seems to be a serious problem with the soundproofing. When I moved to another hotel, this flaw became even more apparent by contrast! After all, if you wake up well-rested, you feel energized and can truly enjoy your vacation. I really liked the restaurant. The food is excellent, and the waiters speak both Russian and English. The service and food are 10/10; you absolutely must try the Napoleon cake. I also visited the gym. All the equipment is working. It's cozy and has a beautiful interior. Overall, the main drawbacks are the noise and the room amenities.

The renovation isn't new, the room wasn't smoky, but it was noisy. The first two nights were quiet, then it became a nightmare. Especially around 4 AM, there was an incredibly loud noise from a garbage truck or something similar. I asked the reception to check if the window had been broken during cleaning, but nothing was ever fixed. The advertised king-size bed turned out to be two single beds pushed together. Even the mattresses weren't shared; each bed had its own. There was a card on the nightstand that you had to leave on the bed to get the sheets changed. But it was hit-or-miss: one time I left it, and nothing was changed, they didn't even make the bed completely. The next day I left it again, and they did change them. This was noticeable because the duvet cover had a rather impressive grease stain from a squashed moth, the presence of which, by the way, was also not great. Dental kits had to be requested daily at reception. Why can't they be replenished during cleaning if a request has already been made and the staff can see they've been used? Management will probably come up with an excuse, but for the customer, it's incredibly inconvenient. I've never encountered anything like it before.

We stayed at the hotel twice: first for 2 nights, and then for one more night 10 days later. The hotel's location is excellent – it's easy to get to all the attractions. The staff is friendly and ready to help. There's a safe and bathrobes provided. We particularly enjoyed the room with a balcony: clean and cozy.

I liked the hotel! It's right on the riverbank. The parking is small! We couldn't find a spot during the day. The paid parking helped. The interiors are beautiful. There are elevators. The rooms are spacious! Large, bright bathrooms. Breakfast is available, and there's a terrace. There's a restaurant downstairs. Thank you!

Positive aspects: The hotel is newly opened, and the room itself is clean and well-maintained. Housekeeping is flawless – towels are changed daily, they are clean and in good condition. The bed is comfortable, Wi-Fi works reliably, and the climate control is adequate (neither stuffy nor too warm). The room is equipped with a TV, though the channel selection is limited (no movie channels such as TV1000). Standard amenities are provided: bottled water, slippers, and bathroom toiletries (mini-soap, shampoo, conditioner, and shower gel), although body lotion, toothbrush, and toothpaste were not available. Breakfast is quite basic, but all items are fresh. I would also like to acknowledge the staff member who quickly resolved an issue with a steamer – she was smiling, friendly, and efficient. 1. Check-in experience and guest information: Upon arrival, there was no warm welcome, no escort to the room, and no luggage assistance. No in-room information was provided regarding Wi-Fi access, hotel services, bar prices, or the schedule of the conference (timing and location). All of this had to be inquired about separately after check-in. Additionally, the front desk had difficulty locating my reservation, which caused unnecessary delay. I stayed at this hotel to attend a conference that lasted from early morning until late evening. Unfortunately, instead of a good rest, I had a terrible experience that completely ruined my stay. 2/ Security issue (a nightmare at night): At around 3 a.m., while I was fast asleep before an important day, strangers walked into my room without any prior notice – they opened the door with their own key card. They were just as shocked to see me as I was to see them. Imagine waking up to find unknown people in your private space. Not only is this a serious breach of security and privacy, but a little while later I was woken up again – this time by a receptionist who came to personally apologize for the earlier intrusion. Instead of handling this in the morning or at least calling first, they woke me up a second time. I couldn't fall back asleep afterwards, and I had to get up very early. 3/ Staff response (dismissive and unhelpful): In the morning, I went to the front desk to ask how this could have happened and what the hotel was willing to offer as compensation for my ruined sleep and emotional distress. The female receptionist gave me a cold, cynical reply: ”We already apologized to you – what more do you want?” and ”You didn't sleep? That's your problem. We said sorry.” This attitude is completely unacceptable in the hospitality industry. She made no effort to understand the situation, offered no solution (be it a discount, a complimentary service, or even basic human empathy). For them, a formal ”sorry” seems to be a free pass for any mistake. Conclusion: This hotel cannot guarantee the most basic things – your safety and a good night's sleep. And the staff clearly don't know how to handle guest complaints except with arrogance and indifference. You cannot get back the sleep you lost at 3 a.m., and the feeling of insecurity stayed with me for the rest of my stay. I cannot recommend this hotel to business travelers or tourists alike. If you value your peace of mind, decent service, and actual safety – look elsewhere. Apologies don't replace quality rest, and the staff attitude here is truly disappointing.