5-Star Hotels in Hefei

Very dissatisfied. After turning on the air conditioner for half a day at 16 degrees, the room temperature was still above 25 degrees. I called the front desk and they said the air conditioner was central air conditioner and the fresh air did not cool. The solution was that a guy with a good attitude came and took me to three rooms to see if I could change rooms. He also sent an electric fan, but the problem could not be solved. The room temperature was still very high. I was surprised. The customer said it was hot, why didn't they turn down the central air conditioner? What does it mean? The temperature in Hefei is hot at noon and cool in the morning and evening, but the room is still very hot. Why not turn on the cooling?

I've been staying at the Fuma Hotel Hefei High-tech Zone for my recent business trips, and the experience has been fantastic! The room is very comfortable, and all the amenities are incredibly practical, especially the washer-dryer combo. Being able to wash and dry clothes whenever I want during my several-day stay is super convenient for business travelers. The breakfast offers a wide variety and is delicious, making for a pleasant start to the day. What's most thoughtful is the butler service; I didn't have to worry about a thing throughout my stay. Any issues I had, Cathy the butler resolved them immediately, which was a huge relief. This is definitely a place to consider for business trips.

This was a spontaneous trip, just an hour's drive from Hefei. The environment is exactly as advertised, truly the best hotel in the Daiao Mountain scenic area. The most pleasant surprise was the service; someone came to help with our luggage as soon as we pulled into the parking lot, and welcome fruits were already set up in our room. Our two days at the hotel were quiet and relaxing. We even made traditional Chinese medicine sachets, which had a very healing scent, and enjoyed a singing bowl session. The distant sound of the bells 🔔 was quite memorable. A special shout-out to Buyun Restaurant – we ate there two days in a row! The breakfast had a wide variety and beautiful presentation, and the specialty dishes for lunch and dinner were delicious. There was a 30-minute wait for food, which just showed that everything was freshly cooked to order. On the second day, we hiked up Daiao Mountain, reaching the summit in 30 minutes – the perfect amount of exercise.

Invited for a wedding which was at the Hotel. Rooms are spacious and nice. Swimming pool was ok, nothing special. Great for the kids, the Amusement park and Swimming Indoor Park were close by and easy to get to from the Hotel!

I chose this hotel because of its room size. Got upgraded to a suite. Large room with technology and all amenities. The hotel provides 6 complimentary bottles of water for guest, the most I have ever seen. The staff was super friendly. Breakfast area is large with multiple food stations and good variety of dishes. The hotel is next to the #5 Metro station BaiShuiBa - convenient to go to Hefei railway stations and city attractions. The hotel is new and the construction is still going on to build the indoor pool and gym. It does not have a bar - maybe there are bars in the two restaurants inside the hotel. Look forward to stay here again. Hopefully all construction will be done by then.

This is a high-end hotel in Hefei, and I was quite satisfied with everything. The service was excellent. The rooms are spacious and well-designed. Breakfast offers a wide variety of options and is served until 10 AM. The hotel facilities are comprehensive, and they even have robots to deliver takeout.

The European-style hallway is absolutely stunning! With its domed frescoes and marble floors, it feels like stepping into a European palace – every photo is a masterpiece. Although the hotel is a bit older, the facilities are clean and the service is attentive. My only complaint is that the room's carpet had a damp smell due to its age.

I frequently visit Hefei and always stay at this hotel. The staff are warm and attentive, the lobby is grand, and the rooms are spacious with clean, tidy bedding. The breakfast selection is also very rich. I'll definitely stay here again next time.

The room was spotless and well-appointed, with brand new facilities. The bedding was incredibly comfortable, ensuring a sound night's sleep. The bathroom had a great dry/wet separation and was impeccably clean. The location is also very convenient. I'll definitely choose this hotel again on my next visit!

I booked this hotel because of the good reviews on Trip.com, and it certainly lived up to expectations! First off, the location is excellent, right where the new and old districts meet, and public transport is super convenient for getting to any attraction. What really stood out was the warm and thoughtful service. The room was clean, and the breakfast was great with a wide variety of food, including many local specialties. Although the facilities are a bit old, everything was very clean. Plus, they offer fruit daily and a white fungus dessert in the evenings, which was a lovely touch. All in all, I had a great stay and would definitely choose this hotel again when I come back to Kaifeng.