5-Star Hotels in Harbin

I arrived in the rain. It's just a short walk to Central Street, but the hotel is definitely quite old, much older than I expected. Even though they upgraded my room, it still felt old inside, and I lost the desire to take photos. I didn't even bother washing up that night, but for just one night's sleep, it was acceptable. Perhaps it was because the air conditioning had to be turned on after I entered the room, and the initial smell wasn't great. The service was also just average; no one offered to tell me about the century-old elevator, I had to ask about everything myself (though it seems to be common in the North). However, once I asked, the service was quite good. For breakfast, you have to leave the hotel and go downstairs. The breakfast was decent; you could order freshly made Eggs Benedict and smoked salmon sandwiches, in addition to the regular buffet. The 'Guo Bao Rou' (sweet and sour pork) was excellent, by the way. Overall, it was okay, but I wouldn't stay there again because I prefer newer hotels.

My child stayed here for two weeks for a training camp. A big thank you to the lobby cleaning staff for helping us find the protective gear left in the restroom! The front desk staff were very responsible and proactive, contacting us beforehand to inquire about our stay preferences and doing their best to accommodate them. Their attitude was excellent! When we first checked in, the room had a very strong durian smell. After enduring it for a day, it was really overpowering. The housekeeping, front desk staff, and engineering team promptly replaced the refrigerator and opened the windows! The housekeeping staff for room 830 was diligent, good at communicating, and provided excellent emotional support. Overall, I'm very satisfied! It would be even better if the air conditioning's dehumidifying effect was more noticeable.

The Grand Mercure Harbin Sophia Church is well-equipped and spotlessly clean. The breakfast was fantastic! The hotel's location is super convenient, and the rooms are really comfortable. It's an excellent choice for business travelers and families on vacation. Thumbs up for the great service! I highly recommend staying here!

Exceeded expectations, highly recommended! Next time I come to Harbin, I'll definitely stay for more nights. Before arriving in Harbin, when booking a hotel, besides location and facilities, my main concern was whether there was a pool for kids. After much deliberation among several star-rated hotels, I finally chose Shangri-La Songbei. It turned out to be the absolute best decision of our Harbin-Yichun trip. The most surprising thing? It has to be the hotel's window view! We gasped the moment we entered the room – it was simply stunning! How could there be such a large window, such a beautiful view of the Songhua River, and such a perfect hotel? This scene made us never want to leave the room; just quietly sitting by the window and enjoying the scenery was enough. Next, let's talk about the hotel's service, which was also top-notch! We had an early flight back to Beijing on our departure day. We had booked a room with breakfast, but since we had to leave by 6 AM, we wouldn't be able to enjoy it. So, when checking in, I asked the front desk if there was a solution. The hotel offered a incredibly thoughtful plan: they prepared simple packed meals for us to take away. When we checked out, I saw three bags for the three of us, and each bag contained three packed containers with fruits, pastries, eggs, sausages, and more – it was so comprehensive! Who wouldn't love such a considerate hotel? Finally, one more thing: there aren't many dining options near the hotel. There's only one dumpling restaurant across the road. We navigated there, walked around for a long time, and just as we were about to give up, we discovered a hidden gem of a restaurant nearby called 'Dufu Smoked & Sauced Dumpling Longjiang Cuisine.' I highly recommend this restaurant too! The dishes are diverse, delicious, and affordably priced. It's truly a treasure! I'm already planning to replicate this experience with Shangri-La Songbei and Dufu Restaurant on my next trip to Harbin – I'm so excited to plan my next Harbin itinerary just for them! 😘

This is the biggest hotel I've stayed in for this price point. I love the hotel's style – it's very photogenic, the ambiance is great, and the service is excellent. Special shout-out to Sally Zhang, the executive lounge concierge, for her incredibly thoughtful and wonderful service! 🥰🥰🥰🥰 Aside from being a bit pricey, I have no other complaints. I'll definitely come back when I have more money. The breakfast is super thoughtful, serving until 1 PM, and afternoon tea is from 2 PM to 8 PM. The hotel's scent is also lovely. They used to have late-night snacks, but not anymore – I highly recommend bringing them back permanently! Also, the toiletries used to be small bottles you could take home, but now they've switched to large bottles that can't be taken. 😭

The room was huge, we didn't even have enough time to enjoy it all in three days and two nights, haha! The hot springs were clean! The 'yin-yang' hot pot-style pool was hilarious! The outdoor swimming pool was also fantastic! The water was so clean, and there were interactive activities at 3 PM which were a lot of fun! The staff were also very enthusiastic ❤️

The hotel's overall ambiance is very welcoming, and the hygiene is impeccable. The rooms are well-lit and offer great views. The amenities are comprehensive, and the service is thoughtful and attentive, making for a very comfortable and reassuring stay. It's perfect for both business trips and leisure travel. The staff at the front desk, restaurant, and housekeeping are all very meticulous and provide excellent service, paying attention to every detail. They even helped me buy a few things late at night, which I really appreciate.

The hotel. The breakfast selection is rich and delicious, with fresh squeezed juice and a great noodle station. I'd give the breakfast a full score. The breakfast service was also good. The account manager, Manager Zhu, was warm, friendly, and provided thorough and attentive service. The bedding and air conditioning were comfortable, and there was plenty of water and tissues. The pool reception didn't provide towels, and the electronic scale was broken, which could be improved. The executive lounge has great views. I suggest improving the variety and quality of the food there.

My stay at this hotel in Yabuli exceeded my expectations. The room was clean and tidy, the facilities were well-maintained, and the bedding was comfortable, leading to a great night's sleep. The staff were warm and attentive, and check-in and check-out were very efficient. The surrounding environment is tranquil, and the air is fresh. The ski resort isn't open yet, so I couldn't ski this time, but it's perfect for a quiet, relaxing getaway. I'll definitely be back to hit the slopes when ski season arrives. Highly recommended!

When I checked in, the front desk attendant had already filled out the ski equipment size form for me. The ski equipment hall on the first floor is exclusively for guests, which is super convenient. When we arrived at the ski hall, the staff had already prepared all our gear, saving us a lot of time and effort. The restaurant on the first floor serves excellent food; we tried various dishes for three consecutive days. There's a QR code in the room for ordering food, so you don't even have to leave to get your meals delivered. A special shout-out to the front desk staff (Zheng Linchun, Sun Yuxin, Li Yan, Teng Yaoxuan); they were incredibly patient and helpful with all the questions my two kids had.