5-Star Hotels in Harbin

The Grand Mercure Harbin Sophia Church is well-equipped and spotlessly clean. The breakfast was fantastic! The hotel's location is super convenient, and the rooms are really comfortable. It's an excellent choice for business travelers and families on vacation. Thumbs up for the great service! I highly recommend staying here!

After arriving at Harbin West High-Speed Rail Station, I followed the signs for taxis and took one to the vicinity of Sunac City Mall, where I easily found the hotel entrance. Before I even got out of the car, a handsome staff member was already there to greet me and help with my luggage. At the front desk, three lovely ladies greeted me with polite smiles, asking for my reservation name and other details. When I presented my ID for check-in, the sweet Mandy tentatively asked if I'd be interested in a room upgrade and how that would work. A special shout-out to Mandy for noticing we had two children during check-in; she thoughtfully gifted us two small presents and two days' worth of breakfast for my older child (who is over 120cm tall) ❤️. She also made sure to inform housekeeping to send up two disposable bath and toilet sets! Another commendation to the housekeeping staff who warmly provided us with two pairs of children's slippers and a pack of bottled water! As southerners, it was both touching and impressive to see a hotel so generously provide a whole pack of water to the room for the first time. Mandy would proactively greet us politely every day and ask if we needed any help, offering excellent suggestions for our 4-day, 3-night self-guided tour (the Northeastern spicy hotpot and BBQ are truly delicious!). I also want to praise the hotel's daily freshly cooked noodle section, including beef offal noodles and other varieties; the fresh toppings were flavorful and appetizing, and the staff were all enthusiastic, patient, and polite! My child said every day that they didn't want to leave and wanted to stay longer, wanting to return here next time! The hotel's bedding and soundproofing were excellent, and the blackout curtains were fantastic, ensuring our family, after a day of 'special forces'-style walking tours, could get a full night's rest every evening! The shower pressure was strong, and the bathroom's non-slip and drainage were spot on. The unrestricted access to electricity cards, allowing the room to remain well-ventilated, was a great touch! In short, satisfaction guaranteed!

This hotel has a beautiful overall environment, and my stay was fantastic. The staff provided attentive and thoughtful service, especially the front desk, who responded promptly to all requests. They offered polite greetings, and the concierge service was warm and welcoming, treating guests like close friends and family. I never felt any disconnect throughout my stay. Their professionalism and efficiency, along with attention to detail in all aspects, made for an absolutely perfect travel and accommodation experience. I truly recommend it and will definitely be back!

Exceeded expectations, highly recommended! Next time I come to Harbin, I'll definitely stay for more nights. Before arriving in Harbin, when booking a hotel, besides location and facilities, my main concern was whether there was a pool for kids. After much deliberation among several star-rated hotels, I finally chose Shangri-La Songbei. It turned out to be the absolute best decision of our Harbin-Yichun trip. The most surprising thing? It has to be the hotel's window view! We gasped the moment we entered the room – it was simply stunning! How could there be such a large window, such a beautiful view of the Songhua River, and such a perfect hotel? This scene made us never want to leave the room; just quietly sitting by the window and enjoying the scenery was enough. Next, let's talk about the hotel's service, which was also top-notch! We had an early flight back to Beijing on our departure day. We had booked a room with breakfast, but since we had to leave by 6 AM, we wouldn't be able to enjoy it. So, when checking in, I asked the front desk if there was a solution. The hotel offered a incredibly thoughtful plan: they prepared simple packed meals for us to take away. When we checked out, I saw three bags for the three of us, and each bag contained three packed containers with fruits, pastries, eggs, sausages, and more – it was so comprehensive! Who wouldn't love such a considerate hotel? Finally, one more thing: there aren't many dining options near the hotel. There's only one dumpling restaurant across the road. We navigated there, walked around for a long time, and just as we were about to give up, we discovered a hidden gem of a restaurant nearby called 'Dufu Smoked & Sauced Dumpling Longjiang Cuisine.' I highly recommend this restaurant too! The dishes are diverse, delicious, and affordably priced. It's truly a treasure! I'm already planning to replicate this experience with Shangri-La Songbei and Dufu Restaurant on my next trip to Harbin – I'm so excited to plan my next Harbin itinerary just for them! 😘

The stay was fantastic! The hotel's design is excellent, and the wooden interior style feels very warm. The room was incredibly spacious with a superb view. The only downside is that the location is a bit far from the popular tourist spots in the old town. The breakfast and executive lounge were great. The extended operating hours were a huge plus – if you're tired from a day out and can't get up early the next morning, you don't have to worry about missing breakfast. The complimentary hotel car service is quite unique, especially a convertible golf cart! Cruising around the nearby mountains with the top down on such a cool, clear day was really nice! Also, a big shout-out to Bonnie Bai from the executive lounge and Guest Relations Manager Tom Wang. Their service was incredibly attentive, and they promptly resolved any issues we encountered during our stay!

They proactively upgraded our room and even gave us hot spring tickets, which was a nice surprise! The hot springs themselves were really fun, with lots of different pools. The soundproofing in the room was excellent, and breakfast was plentiful and delicious. We'll definitely come back if we get the chance.

The hotel's overall ambiance is very welcoming, and the hygiene is impeccable. The rooms are well-lit and offer great views. The amenities are comprehensive, and the service is thoughtful and attentive, making for a very comfortable and reassuring stay. It's perfect for both business trips and leisure travel. The staff at the front desk, restaurant, and housekeeping are all very meticulous and provide excellent service, paying attention to every detail. They even helped me buy a few things late at night, which I really appreciate.

The environment here is really great. We had a two-room suite, and the kids' room had a car-shaped bed with side rails, so my child slept very safely. The service was excellent, and the breakfast was incredibly rich and varied. I'd especially like to thank Ms. Song Chunyong from the restaurant for taking such good care of my child. Several other ladies in the restaurant were also very attentive, proactively asking if we needed anything and preparing food for our child. The front desk staff were also very welcoming; they kindly extended our check-out time to 2 PM since our child was napping. We come here every week and always feel comfortable and at ease during our stay.

I originally bought a pre-sale voucher, but couldn't book a slot on the day, and it turned out to be even cheaper to just book directly. The location isn't very convenient; it took over 20 minutes to get here by taxi from Harbin Station, and the nearest subway is more than 2 kilometers away, so taxis are the only option for getting around. The room itself was pretty standard, and they provided bottled water, though I didn't recognize the brand. Service, however, deserves criticism. When checking in, I specifically paid for a late check-out, and the front desk confirmed a 4 PM check-out. Yet, at 2:40 PM, they called to rush me out! That left a really bad impression!

The Yabuli Yabuluoni Hotel boasts an excellent location right in the heart of the ski resort, offering incredibly convenient ski-in/ski-out access directly to the slopes and lifts. The rooms are clean, warm, and offer expansive views; you can enjoy the snow scenery right from your window. The facilities are comprehensive, with ski rental and dining all available in one spot. The service is enthusiastic and responsive, and it offers great value for money. It's truly the top choice for a ski holiday; we had a comfortable and worry-free stay. We'll definitely choose this place again next time. Highly recommended!