The Ritz-Carlton, Harbin

Traveling to Harbin with my elderly parents, I spent a long time choosing the Ritz-Carlton, and it turned out to be the right decision. The rooms are spacious, the environment is great, and the service is good. The only minor drawback is that they were slow to replenish the breakfast, and when the noodle station staff changed shifts, they would mess up the order for guests. But it's a small flaw that doesn't detract from the overall experience.

Great location right by the river, offering panoramic river views from the room. If the Harbin Ice and Snow World is open in winter, the night view would be even more stunning. Service was also excellent.

Excellent service, I'll definitely stay here again next time. The starfruit they gave was a bit hard, and the windows outside were a bit dusty and need regular cleaning. Other than that, everything was fine.

I stayed at the Ritz-Carlton, the most luxurious hotel in Northeast China, from May 21st to 23rd, and honestly, I didn't want to leave! The exceptional service, top-notch facilities, and gourmet cuisine were truly unparalleled. David Hong Yu-zhe at the front desk was not only handsome and sharp but also incredibly knowledgeable and efficient. He arranged a breathtaking river view room for me on the 47th floor, offering a stunning 270-degree panoramic view of the Songhua River! In the evening, we dined at the hotel's Chinese restaurant. While waiting for the Northeastern specialty, Stewed Chicken with Mushrooms (which takes a while to prepare), our wonderful server, Irene Dong Yu-tong, enthusiastically told us that the restaurant's ceiling lights were crafted using the famous local snuff bottle technique. The hotel's buffet breakfast was exquisite and lavish, featuring everything from Eggs Benedict to salmon. The attentive and meticulous server, Linda Zhao Yu-nuo, even went out of her way to make me a latte in a to-go cup for my sightseeing trip. The outstanding service truly enhanced our entire visit! I left with a fantastic impression of Harbin. It's the small details that make all the difference, and having stayed at many Ritz-Carltons in China and Singapore, I can confidently say that Harbin's is the absolute best! 👍👍👍!

The hotel was absolutely lovely! The room felt so cozy, and Mary at the front desk was incredibly kind; she even recommended some great local Harbin dishes. The room had fantastic natural light and a wonderful view. The cleanliness was exceptional, and the hotel gym was well-equipped. Breakfast offered a great mix of Western and Chinese options! The hotel's location is also superb and very convenient. Overall, it was a fantastic stay, and I'll definitely be back.

Another wonderful trip to The Ritz-Carlton, Harbin! Harrison from the concierge team was absolutely fantastic! He was incredibly efficient and proactive, arranging everything perfectly and saving me a lot of hassle.

The front desk staff were very welcoming, and the welcome fruit was a thoughtful touch. Breakfast was delicious, and the gym had a good variety of equipment.

This is always my first choice whenever I visit Harbin. This time, the floor and room location were exactly as I requested in the notes, which I really appreciated. However, the guy clearing tables at breakfast seemed annoyed, which dampened the experience a bit. On a positive note, sending a package was a super smooth process. And the egg burger at breakfast is still delicious!

Excellent! Great value for money and a delicious breakfast with lots of choices.