4-Star Hotels in Sapa

My wife and I had an absolutely amazing stay at Sapa Horizon Hotel & Sky Bar from 4–6 September. From the moment we arrived, we were impressed especially by the warmth and hospitality of the staff. A very special thank you to Wendy and Chau, who made our stay truly memorable. We arrived at around 8.30am after taking the overnight sleeper train to Sapa. As it was far too early for check-in and our room was not yet ready, they very thoughtfully offered my wife and me shower facilities so that we could freshen up before starting our day. It was such a thoughtful gesture and a wonderful welcome to Sapa. Throughout our stay, Wendy and Chau were always friendly, attentive and ready to help. They gave us excellent advice on visiting the various attractions around Sapa, including Fansipan, and helped us make the most of our time there. Our room was another highlight — beautiful, comfortable and with an amazing view overlooking the mountains. Waking up to the mountain scenery was simply unforgettable. They also helped me arrange a motorbike and gave me useful advice on how to get to the different attractions around Sapa, including the Alpine Coaster. Exploring Sapa by motorbike turned out to be one of the highlights of our trip! What really makes Sapa Horizon special is its people. The genuine warmth, thoughtfulness and personal attention from Wendy and Chau made us feel very well taken care of throughout our stay. Thank you, Wendy, Chau and the entire Sapa Horizon team for the wonderful hospitality. You made our visit to Sapa extra special, and we would definitely stay here again.

Undoubtedly one of the finest hotels we experienced in Sapa and certainly worth considering! What made our stay particularly memorable was the thoughtful gesture from the hotel staff on my birthday. They graciously surprised us with a birthday cake and a heartfelt card, transforming an already wonderful stay into an exceptionally meaningful celebration. The staff were consistently warm, courteous, and accommodating, making us feel genuinely welcomed throughout our stay. The breakfast buffet was equally impressive, offering an extensive and delectable selection that catered to a variety of preferences. There was certainly no shortage of choices! The location is another remarkable advantage. Situated within close proximity to Sun Plaza, as well as numerous shops, cafés, and restaurants, the hotel is highly recommended for travellers who appreciate the convenience and vibrancy of Sapa’s town centre while remaining surrounded by its spectacular mountainous scenery. And for those specifically searching for a hotel with a picturesque view of the iconic Sapa mountain train, this is definitely one to consider. We booked the Deluxe Mountain View room, and the scenery made the experience even more worthwhile. 🚞⛰️ Exceptional hospitality, strategic location, impressive breakfast, and captivating views: all complemented by thoughtful service that made my birthday truly unforgettable. Highly recommended!

I had a wonderful stay at Lestar Hotel Sapa. The three male staff at the front desk were all incredibly friendly, polite, and welcoming. They always greeted us with a smile and were very helpful throughout our stay. What impressed us the most was that even after we checked out, they kindly allowed us to use the bathroom to take a shower before our journey. This thoughtful gesture meant a lot to us and made our trip much more comfortable. The hospitality and service here truly exceeded our expectations. If you’re looking for a hotel in Sapa with excellent customer service and warm, caring staff, I highly recommend Lestar Hotel Sapa. Thank you for making our stay so memorable! 这次入住 Lestar Hotel Sapa，体验真的非常好，特别想称赞前台的三位男员工，每一位都非常有礼貌、热情，而且服务态度一直都很好，让人感觉很舒服。 最让我感动的是，我们退房之后，因为晚上才离开 Sapa，他们还很贴心地借我们浴室冲凉，让我们可以舒服地去搭火车。这种贴心的服务真的不是每间酒店都会提供，非常加分！ 酒店员工的服务远远超出我们的期待，让这趟旅程留下了很美好的回忆。如果来 Sapa，我一定会再次入住，也会推荐给身边的朋友。谢谢 Lestar Hotel Sapa，全体员工辛苦了！

The front desk staff were very enthusiastic and helped me with my luggage. The breakfast, in particular, was delicious with a great variety of food. There are also many great restaurants and hair salons nearby, and you can even walk to the night market. Plus, their hot shower had a strong pump with excellent water pressure, which is something I really appreciate when staying at a hotel! 😍

The hotel's location is great, and the staff are friendly. The breakfast is delicious, and the hotel features many beautiful paintings and comfortable chairs scattered throughout, making it convenient. I'm not sure about the better rooms, but the second-cheapest room didn't have a shower and the drainage wasn't very good. Overall, though, I was satisfied.

I would like to express my heartfelt thanks to Sapa Passion Hotel and Spa. They say they aim to provide “a home away from home,” and they truly delivered on that promise. From the moment we arrived in Sapa early in the morning, the staff kindly allowed us to check in early. After an overnight sleeper train, being able to rest a little before exploring Sapa was such a blessing. As soon as we entered the room, we were amazed by its spaciousness and cleanliness, and the clear view of the lake from our window was simply beautiful. The receptionist also suggested several local activities for us, and although we couldn’t join due to the weather, we truly appreciated her thoughtful recommendations. On our departure day, we took a night bus out of Sapa, and the hotel generously let us use their bathroom to freshen up before our journey. It made our departure so much more comfortable. We felt genuinely cared for during our entire stay, and I sincerely recommend this hotel to anyone visiting Sapa.

## Location We rented a scooter from downtown, so the location didn't feel inconveniently far. However, if you don't have a scooter, you'd constantly need to call Grab (ride-hailing), which could be quite a hassle. ## Amenities The swimming pool looked beautiful, but it was too cold to use. I didn't get to use other facilities, and my phone's international roaming didn't pick up a signal. The Wi-Fi connection was also spotty, constantly connecting and disconnecting. This might be an issue for heavy internet users, but as I didn't plan on spending much time online, it wasn't a major inconvenience for me personally. ## Service All the staff members were friendly. However, while they were polite, their friendliness wasn't particularly outstanding; it was more or less the standard level of service you'd expect at any hotel. ## Cleanliness It was exceptionally clean; absolutely spotless, with nothing to complain about. I would definitely consider staying here again if I return to Sapa. While everything else was fairly standard, the view you wake up to in the morning is absolutely breathtaking. It's so incredibly beautiful it's hard to put into words. The view is truly unforgettable, and it alone makes me want to come back again.

We had a wonderful stay at this hotel and truly enjoyed the experience. The staff were warm, welcoming, and very helpful from check-in to check-out. Breakfast every morning was delicious with a good variety of options, and we really enjoyed starting our day there. The view from the hotel was also beautiful and made our stay even more relaxing. We were especially grateful for the kind surprise of a complimentary one-night upgrade from our Superior Room to a Suite Room. It was a lovely gesture and made our stay feel even more special. Thank you for the excellent hospitality and memorable experience. We would definitely love to stay here again and highly recommend this hotel to others.

The hotel it’s normal , nothing special. The pool it’s not really convenient because the place it’s not clean and bad temperature inside. Gym it’s broken, smalll and not working, no clean. Restaurant service it’s great and people very nice. I think photos are not same than reality, and price it’s not according to the hotel services.

I recently stayed at a hotel in the centre of Sa Pa, and the location is definitely one of its strongest points. It’s very convenient, with easy access to Grab and taxis, making it simple to get around town. However, the building itself is quite old and doesn’t really match the photos shown online, which was a bit disappointing. On the positive side, the room was clean and well-maintained, and there was a reliable hot shower — much appreciated in the cool Sapa weather. The breakfast buffet had limited choices, but it was still acceptable for a short stay. That said, the coffee could have been hotter. One standout feature was the WiFi — it was strong, stable, and didn’t require a password, which made staying connected very easy. Overall, a decent stay mainly because of the excellent location and strong WiFi, but the hotel could benefit from some updates and improvements to better match its online presentation.