4-Star Hotels in Sapporo

Receptionist was unhelpful. Tried using the self check in kiosk three times but was unable to scan my own passport and asked the receptionist (who was not doing anything) to check me in. Was told to use the kiosk again as though I hadn't just tried for the past 3 times, and only then did she tell me that it does not matter even if the passport couldn't be scanned properly. Then why is that even part of the required process? Cotton pads was as thin as a 2 ply tissue, obvious that hotel skimped on quality. Experienced a mild earthquake during my stay and the hotel was swaying quite a bit. Breakfast lacks variety and is nothing memorable. Bed was comfortable however, and room was bigger than the typical Japan hotels. Blanket was linty though, and there were some stains on the carpet on the floor. Wifi is shared throughout the hotel and was quite weak. Had quite a lot of washers and dryers to do laundry efficiently with minimal wait time.

📍 Excellent Location · Convenient Transport: Just a few minutes' walk from Ōdori Station, with direct access to the underground shopping arcade. · Nearby Attractions: Within walking distance to Ōdori Park (famous for its Christmas market) and the shopping streets, ideal for sightseeing and shopping. · Great Amenities: A convenience store is located right downstairs, perfect for quick purchases and daily necessities. 🏨 Hotel Facilities & Services 1. Thoughtful Room Design · Separate toilet and bathroom, allowing multiple family members to use simultaneously—ideal for families. · In-room mini-kitchen and washing machine provided, adding convenience for longer stays or family trips. 2. Dining & Leisure · Varied Breakfast: A rich selection that ensures a satisfying start to the day. · Onsen Facilities: The hotel offers hot spring services (not experienced this time). ⛄ Travel Experience · Thanks to the hotel's prime location, we easily visited Ōdori Park's Christmas tree and enjoyed playing in the snow. · The nearby underground shopping arcade made for a compact and fulfilling shopping and sightseeing itinerary. Overall, its good for us, and definitely will come back.

Strategic location to many tourist locations and subway. We tried the hotel breakfast on our second day stay and found that it is value for money. Quite a lot of varieties and tastes are good to us. The room is not big but compact with things that you need. We booked a triple room and were given 3 single beds. It is a comfortable stay for the three of us for 4 nights.

房間超大，有室內浸浴，景觀一流，設施齊備，若住Executive Suit,可以免費享用lounge 內小食和飲品，酒也是無限飲用。自助餐食物美味，款式多。娛樂設施有驚喜，有乒乓球打，有夾公仔機，可以打機，是迷利版的Gigo。商店購物種類多，有好小朋友玩具賣。露天風呂看到雪山景，體驗到一邊浸温泉，一邊大風雪吹在面上。就算不是露天，室內的風呂也有好美的雪山景觀看。有穿梭巴士送到札幌，非常好。雖然房價不便宜，但物有所值。

The location is fantastic! You can access Tanukikoji shopping street directly from the back door, and it's a short walk to places like the prefectural office. The room was spacious, and the breakfast curry rice was delicious, especially with an onsen egg (mostly because Hokkaido rice is so good!). Coming back after a day out and having a soak in the large public bath on the top floor was incredibly relaxing.

Facilities: Good Cleanliness: Good Environment: Good Service: Good I stayed at this hotel a few days ago. The location is quite convenient, and it's easy to take a walk to Hokkaido University from here. There are also convenience stores nearby to buy milk, drinks, rice balls, and sandwiches, which is very handy. The hotel breakfast wasn't really to our taste, though.

The hotel is about a 10-minute walk from Sapporo Station. It's a slightly awkward distance — a bit too close for a taxi but not ideal when carrying luggage. It is also located in the opposite direction from popular attractions such as APIA and Odori Park. The room was generally clean & tidy, and the facilities were excellent, including the spa and rooftop observation area. I enjoyed the view from the higher floor. Housekeeping was also good. However, there seemed to be dust in the air, which caused frequent sneezing and a runny nose for one of my family members with allergies. One small suggestion would be to provide two complimentary bottles of water daily rather than replacing toothbrushes every day. The laundry facilities were also quite limited, with only three machines available, so waiting times could be long. A special mention goes to the FamilyMart G/F, which was very convenient. The staff there were also exceptionally helpful and thoughtful. Despite language barriers, they always made every effort to communicate and assist us with our requests. Overall, a comfortable stay with great facilities and excellent service.

I stayed here for an ARASHI concert. When I booked, there weren't many hotels left. This one had a decent location, and at the time, the price was relatively affordable, even though it was still just under 2100 yen for one night. Facilities: The hotel is 30 years old, but I found the facilities to be perfectly adequate. Plus, there's a nice vanity area outside the bathroom where you can sit and get ready. The room itself was also quite spacious. Service: The service was very good. When I booked, there were no non-smoking rooms available, but I emailed the hotel, and they said they could prepare the room for me with a smoke-free treatment. Indeed, there was no cigarette smell when I checked in.

This is a historic Japanese onsen hotel. The hot spring water quality is genuinely good, attracting many Japanese families and couples. There are also quite a few Korean families and Western tourists. However, the overall facilities are a bit old, and the flow within the onsen area is quite complex. There aren't many pools, but they are spread across multiple floors with lots of stairs. Walking around like that **in that condition** felt a bit awkward and cold. The open-air onsen on the 16th floor is shared by men and women at different times, so if all family members want to enjoy it, one day definitely isn't enough (see the last picture for the onsen schedule). The 'water world' is fun and great for kids, and soaking in the hot spring after playing there is very relaxing. The dining is just okay, nothing special, as they mainly cater to group tours. P.S. The scenery in Jozankei is worth exploring, and the nearby ski resort is worth a visit (the kind for playing in the snow). The kids had a blast.

When I checked in, I received Chateraise Baumkuchen. The hospitality felt truly luxurious, like a proper hotel experience. The spa was spacious, and the open-air bath in the snow was absolutely amazing. The breakfast buffet had a great variety, and the desserts and ice cream were the same delicious Chateraise products you'd buy in their stores – I ate so much! I'd love to visit again in the summer when the outdoor pool is open.