4-Star Hotels in Osaka

The location is highly recommended, and the hotel is very spacious with a delicious breakfast. It's perfect for family trips. This is my best and most satisfying hotel stay in all my visits to Osaka! 👍

Every time I visit USJ, I stay at this hotel. The executive triple room is very comfortable, and the location is excellent, making it easy to get to the park early. Plus, there's a hot spring bath, which is so relaxing after a day of fun. Overall, the hotel is great, but there are a few areas that could be improved. There are only five washing machines in the laundry room, which is completely insufficient for the number of guests. Also, the air conditioning in the hotel elevators and hallways isn't as strong as in the rooms, and the laundry room has no AC at all, making it incredibly hot.

If you love exploring towns on foot, this place is a perfect fit for you. I had already visited Osaka Castle and the Dotonbori River before, so this time I wanted to explore a new area. The Tennoji area, which is about a 10-minute walk from the hotel, has many attractions. For example, there's Tsutenkaku (a tower with an observation deck), and the Shinsekai area, which is full of local shops and gives you the feeling of stepping back in time to 40 or 50 years ago. Right next to these areas, there’s a large park that includes a zoo, a museum, and a historical mansion built in the Edo period. Shrines and temples can be found all around as well. The hotel is in a convenient location for walking around these spots. Since the hotel has a Buddhist theme, the interior isn’t luxurious, but it’s neat and clean. The room I stayed in (a superior single) had everything I needed. If you’re traveling with a large suitcase for a week-long trip, you might find it a bit tight to open it fully in the room, but it's spacious enough for 2–3 days' worth of luggage. It was also quiet at night. They provide many free amenities in the room, such as sandals for areas outside the tatami(green in the room photoes) space, a pair of socks, tea bags, a bottle of water, a toothbrush, and more. If you go out at night, note that the entrance door closes at 11 p.m., but you can still enter by tapping your room key on the reader next to the door. However, there is no front desk staff available late at night. I actually wanted to ask about a machine in the room (maybe an air purifier or humidifier) around 11 p.m., and tried calling the front desk, but no one answered. I hope they consider having at least one night staff member available. That was the only point I thought could be improved. As I didn’t add the (vegetarian) breakfast option, I bought some food near Ebisucho Station and kept it in the fridge in my room. There are many restaurants, convenience stores, and delis that stay open late, so you won’t have any trouble finding food. After checking out in the morning, I left my luggage at the hotel and walked to a café about 10 minutes away. I planned to explore the area afterward. I expected cooler weather because it was cloudy, so I wore a long-sleeved shirt, but it got warmer than expected. I decided to go back to the hotel to change clothes. The front desk staff was very kind and showed me to a large restroom where I could take off my shoes and put stuffs— very helpful! Overall, it was a very comfortable stay. I would definitely recommend this hotel to my friends when they visit Osaka.

Room was small but having a washing machine was great. BUT the cleanliness of the place is a big fail. It looked nice and clean… but we found piece of a fake eyelash on the bed (obviously none of us use fake lashes) from a previous guest?! …. And WORSE, a couple of days later when we entered the room we saw a huge cockroach on the carpet. As we got closer to check if it was indeed a cockroach it scuttled under the bed! After complaining to the hotel, they said they did not have any spare rooms to move us to! They offered to spray insecticide in the room but no way I’m sleeping in a room filled with insecticide and a cockroach. The manager refused to come out and see us and made the poor receptionist lady come and offer to clean the room for us (this was at 9+pm) but she changed her mind when I said I would have to see her actually capture the cockroach and remove it. After wasting at least half an hour of our time, they finally managed to “find” us another room to move to. No upgrade or anything. Same room but offered us free breakfast the next morning. The service was polite and nice (except from the hiding manager), but no I would not stay here again. There was also too many stairs to/from the train station to manage with luggage.

This was my first trip to Osaka, and staying at this hotel made the experience even more memorable. The hotel exceeded my expectations in every way. The staff were incredibly friendly, professional, and always willing to help with any questions I had. Housekeeping did an excellent job every day, keeping the room spotless and neatly organized. I was especially impressed by the attention to detail and the care shown by the staff. I even left a tip for housekeeping, but they kindly did not take it, which showed their professionalism and dedication to providing great service without expecting anything in return. The hotel was comfortable, clean, and welcoming throughout my stay. I truly appreciated the hospitality and excellent service. If I visit Osaka again in the future, I will definitely book this hotel again and will gladly recommend it to my friends and family. Thank you for making my first Osaka trip such a wonderful experience!

What we found especially charming was that all the amenities were displayed in the lobby and were free for guests to take. They had everything you could possibly need—even face masks, which was a pleasant surprise. The atmosphere felt more like a modern student accommodation than a traditional hotel, which we really enjoyed. The staff were friendly, the rooftop bar was fantastic, and bike rentals were available. They also had a cafeteria-style common area with a coffee machine, microwaves, and water dispensers, making it the perfect place to enjoy food from the convenience store. Overall, it was a 10/10 stay, and we'd happily stay here again.

Location is one of the best things about this hotel. It’s reasonably convenient and within walking distance from both Namba Station and Shinsaibashi Station. However, compared to my previous stay at another Tokyu Stay property, this hotel was quite disappointing in terms of facilities and room amenities. I was expecting a similar experience, but unlike other Tokyu Stay hotels, there were very few amenities provided. There was no coffee machine at lobby, and I also noticed there was no humidifier in the room, which would have been useful during a stay in Osaka. For the price, I expected a little more from the room facilities. Another thing that stood out was the lighting. The walkways and corridors of the hotel were extremely dark, which made the overall atmosphere feel a little gloomy and less welcoming. Overall: Convenient location, but the facilities and room amenities could definitely be improved.

This is a great hotel! Compared to other Japanese hotels, it's very spacious, the TV is huge, and it's fully equipped. Excellent value for money! It's a bit of a walk from the subway station, about 10 minutes. The ground floor rooms are right by the window and open directly to the outside.

I booked a stay at Holiday Inn Osaka Namba through Trip.com, expecting the reliable standards and quality associated with the Holiday Inn brand. Unfortunately, the experience was deeply disappointing and fell far below expectations given the price paid. Persistent Cigarette Smoke Odor: There was a strong smell of cigarette smoke inside the room throughout the stay, especially at night. As it is a central air conditioning/ventilation system, the smoke odor likely spread through the ducts/vents, which was terrible for health and comfort. Run-down & Damaged Furniture: The furniture in the room was badly worn out, scuffed, and chipped around the desk and cabinet edges. Poor Bed & Bedding Quality: The mattress sagged significantly when lying down, making it very uncomfortable to sleep. Furthermore, the duvet/cover was torn and separated, which is completely unacceptable for hygiene standards. Unjustified Price: Considering the high room rate, the condition of the room felt like an old, neglected budget hotel rather than an international brand. I am sharing photos as evidence. I hope the hotel management takes immediate action regarding their ventilation system, room maintenance, and bedding. I would not recommend staying here until proper refurbishments are made.

One of my favourite places to stay in Japan! There’s so much to explore and enjoy at Spa World. The many different onsen options are a real highlight, and the facilities are clean and well maintained. The rooms are also surprisingly spacious and large, which is quite rare in Japan. Also included a big bathroom with shower. The location is very convenient, with easy access to public transport that goes to the airport. The breakfast buffet is also quite nice, with a good variety of options. One tip: on weekends, there can be a queue for breakfast in the morning, so it’s worth allowing a little extra time if you have a check-out time or airport transfer to catch. Another huge bonus is the massive Donki right next door, which stays open until very early in the morning—perfect for any last-minute shopping before heading to the airport! Would definitely stay here again! Lastly they had a cute halloween theme decoration which was a wonderful touch!