4-Star Hotels in Osaka

The hotel doesn't provide complimentary drinking water, and there's no in-room water dispenser system. So, every time I wanted water or to make instant noodles, I had to go downstairs to buy it. After a long day, or first thing in the morning, having to get ready and go out just for water is really inconvenient. The TV is old and only shows hotel information. The toilet and shower are separate but extremely small. I didn't get a room upgrade, so my view was of the normal street downstairs, not Universal Studios. They also charged an extra 1200 JPY for two nights as a city tax.

Extremely satisfied with my stay! The hotel's location is super convenient, and the room was spacious, bright, and very clean. The bedding was so soft and comfortable, I slept like a baby all night. The front desk staff were incredibly warm and attentive, always ready to help with anything I needed. Breakfast was delicious and had a great variety. The facilities are excellent, offering great value for money, and I truly felt at home. I'll definitely choose this place again next time and highly recommend it!

Lively Osaka was very cozy & very friendly staffs who all spoke decent English. Their hospitality was definitely one of the best I’ve been to in 🇯🇵 also a good size room for BIZ traveller (wish they offered 1 King instead of 2 twins). Bfast was acceptable but if u stay more then few nights might get tired of them since it’s the same daily! Overall was a nice experience & will for sure try their sister hotel chains in other cities!

+ Excellent location — near central area and within walking distance to 2 metro stations + Near many eateries, cafes and konbinis + Clean, modern and very large hotel room + Friendly and helpful staff at reception + Plenty of room amenities available for use + In-room washing machine makes it extremely convenient to do laundry + Free hot drinks machine upstair during the day + Fantastic reception lounge to relax and unwind + Great window view + Good value for money - Limited housekeeping — not as good for extended stays - Limited breakfast and cafe food selection We have booked Tokyu Stay hotels in the past, and this room is by far the best one we have stayed in. Will visit again in the future.

The room is spacious and comfortable for one person. The location is excellent as it is located above the train station and surrounded by a few shopping centres. The lounge is a nice add on for the Granvia floor guests. One of the staff members, Don Perlis, was very welcoming and helpful when I arrived at the hotel. He also came over to chat with us just after we had checked out from the hotel. He went the extra mile to even help my friends who had a few bags to move them down to the pickup area when we were leaving.

From the photos provided by the hotel, I thought the room would be small, but after checking in, I found that it was big enough to open four suitcases at the same time, and the bathroom was also spacious with a large bathtub. The lobby has a nice smell, which makes people feel relaxed. The staff is also very friendly and polite. The hotel is very friendly to self-driving tours. There is already a parking lot next to it, and the price of overnight parking is very cost-effective.

The guesthouse's location is incredibly convenient. It's a 30-minute ride on the Nankai Airport Line to Tengachaya Station, followed by a straightforward 30-minute walk. Alternatively, the Yotsubashi Line's Hanazonocho Station is even closer, just under a 5-minute walk across the road and along Hanazonocho Hondori, offering direct access to Namba and Shinsaibashi. There's also Shin-Imamiya JR Station, which is a bit further, about 1.2 km or a 15-minute walk. Check-in was a breeze; upon arrival, you simply collect your keys from the mailbox in the room to the right of the main entrance. Daily trash disposal is easy – just take your rubbish downstairs to the large bin located to the left inside the gated area. The lobby provides handy supplies like trash bags, fresh towels, and toothbrushes. Room amenities are excellent and the space is ample, which is a big advantage of guesthouses over hotels. There's a microwave, pots, pans, and dishes, so you can buy groceries and prepare simple meals. A washing machine with detergent and a drying rack on the balcony are also provided. Before booking, I was quite concerned about the noise issues mentioned in other reviews, and I was a bit apprehensive before my trip. I was assigned a third-floor room not facing the train line, and while it was a lower floor, I had read reviews saying rooms on the opposite side were also noisy. However, my personal experience was that there was no sound at all. Even when trains passed, the noise wasn't significant, unless you're an extremely light sleeper who needs absolute quiet. Personally, I don't see it as an issue. For those like us, staying in a room on the opposite side, we didn't hear any track noise at all. Plus, the hotel offers direct views of Abeno Harukas and Tsutenkaku, both about a 30-minute walk away. I even went up to the 9th floor to catch the sunset. Overall, this guesthouse offers great value for money. While it's true there are some homeless people in the area to the right, it still feels very safe and doesn't affect your travel plans. I would definitely choose to stay here again on my next trip to Osaka.

The hotel is located right in front of Dotonbori Street, but it's not a noisy area. There are convenience stores like Lawson and 7-Eleven nearby. It's about a 15-minute walk (1km) from Namba Station, which is manageable when coming from the airport. The bathroom was clean. Free breakfast includes bread, drinks, and coffee. The coffee was absolutely delicious! Amenities are self-service on the first floor. You need to request new towels daily. Room cleaning is done once every three nights. The room itself is small, but having experienced even smaller rooms before, this size was acceptable.

Was a great trip. Perfect location, right where all the best food is and perfect distance to train stations. The only thing I would say is DO NOT do your laundry here. They have the prices on the sheet that’s in your bedroom, but charged us almost 3x the number it should have been. We only realised and complained about it which meant we got our refund. If we hadn’t of said anything we would have been ripped off!

The room is small but can open two suitcases. The public bath and spa are excellent. Close to JR station and donki. But the staff and hotel policy are terrible and I could only rate it woth adverse comment. First, at checkin the staff did not tell us the spa world could be used even after checkout, so we had no idea we could still stay to play the spa world the next day until we learnt it from other residents in the hotel. If we have learnt it earlier at checkin we might adjust our travelling plan as we checkin late at night from landing. Second, upon checkout we asked for luggage storage service, which is very basic services of hotel, but the staff said if we were leaving and not staying for the spa, they would not keep our luggage. I am not meaning leaving Japan but I just go out from breakfast or some shopping. I have visited Japan multiple times and stayed in many hotels or residence, and this is the first one not offering luggage storage service. Please do not call this a hotel if you refuse to offer luggage storage service. Third, the hotel prohibited any slipper and every one had to walk back to rooms in bare feet after public bath, this sounds dirty while the staff was wearing slipper. Hotel could provide slippers and require resident to wear hotel slippers only. Bad experience and poor service.