5-Star Hotels in Osaka

Waldorf set the tone for the entire luxury hotel in Osaka, it deserves the highest praise. From the moment you step out of the car upon entering the hotel, the emotional experience is flawless. Upon reaching the reception area, the hot towels and tea are a first thing you'll find that sets it apart from other luxury hotels. This attention to detail is so thoughtful; it shows how much they understand that after transportation, travelers can perform a handwashing ritual, representing not only physical cleanliness but also a reminder of mental well-being. It's fantastic. The only suggestion I could make is that having someone sit down during check-in would be better than standing at the reception desk. Other staff members who left a deep impression included Yui and another girl who showed us to our room (I don't remember her name, but I do remember she taught me that Yui's name is Y and I; she was all smiles, in high spirits, and explained the hotel facilities very well, greatly reducing any sense of unfamiliarity as a new guest). Since we returned to the hotel quite late that night, we mainly went to the bar near the back entrance for drinks. The bartenders were very attentive, and the welcome drink was delicious. When leaving the hotel, the staff throughout the journey were attentive. Because our next destination was relatively close to the hotel, the staff at the entrance (I forgot his name, but I remember he was short and had braces; his performance that day was perfect) arranged for a hotel car to escort us there. The driver was Italian, very professional, and had an excellent attitude. Words of gratitude are insufficient to praise this outstanding driver. If a hotel's maximum score is 5, I would give it a 6. It truly embodies the image of a luxury hotel and I would definitely recommend it to anyone. I will definitely return on my next trip. I am grateful for everyone's efforts throughout the journey.

Had a wonderful stay, room is spacious, link to a mall sheltered. A junction away from Yodobashi Mall and Umeda Train station. The rooms are reasonably big. Love the bathroom. Separate beds are slightly bigger than single beds. Linens are luxurious high thread count. Room Flooring is semi wood and carpeted. Coffee and Tea are complimentary, comes with full set of in room requirements, ironing set, luxurious bathrobe, bar fridge, comfy bedroom slippers, safe, V Sassoon hair dryer, full bathing and vanity kit, toilet cubicle is separate by a door, bath tub is of good size, separate shower water pressure is fantastic. Motorised linen blinds, daily bottles of water Here’s my favourite: Facilities include 24hrs of fully equipped gym all machines including leg machines, bar and free weights, gym balls, foam rollers, treadmill, elliptical, bicycle etc. Use of Bathhouse and indoor swimming pool included as part of the booking. Spa facial and massage avail at a fee. Lounge area is great with nice matcha latte. Had buffet breakfast in the morning, sufficient variety. Lotsa fruits choices. Building is exclusive luxury. Initial check-in process can be better and less rigid. Pre-paid room type if unavailable, guests should be informed ahead prior to arrival. Somewhere between Trip.com and the hotel miscommunication should not affect the hotel guests traveling 12 hours to reach there. Director of rooms Mr Liam Wynn Williams saved the day. Thank you very much for your kind hospitality to resolve the issue.

An absolutely amazing experience! I've already recommended this hotel to so many friends. From the moment you walk in, you're greeted with warm and heartfelt service that makes you feel right at home. The room was incredibly spacious, and it offered a direct view of Osaka Castle. I've been to Osaka many times, but this was the first time I'd seen the castle so clearly and in its entirety. It's truly stunning when the lights come on at night. The breakfast also offered a fantastic variety. Thumbs up!

This hotel is wonderful. The location is excellent and easy to access to JR line, metro or even bus at the JR Osaka station. The shopping ball next to the hotel is a gem. I almost have my dinner at Kitte Osaka every night and you could find pizza, sushi, ramen, grilled chicken skewers, steak, hot pot, sweets and even decent Japanese kaiseki at this place. The hotel staff is attentive and helpful. When I ask for a paper box, they provide thick tape and assistance to me when going down to the Post Office which is right next to the hotel. The minor thing about this hotel is the water pressure of the shower head. The top rain shower head is powerful but somehow the hand shower head power is marginal and not acceptable for such 5 star hotel.

RWe chose this hotel specifically to celebrate our first wedding anniversary. We requested a higher-floor room in advance, but unfortunately it wasn’t provided. There was also no special setup or decoration in the room, and the front desk never mentioned anything about it. The room view was average, and the hotel is a bit of a walk from Shinsaibashi Station. The elevator had a noticeable unpleasant odour when going from the ground floor to the 3rd floor. Overall, the experience was just average. For comparison, we stayed two nights at another hotel during the same trip that was slightly cheaper, but the overall feeling and quality were noticeably better than at this W hotel.

Facilities: The classic quality of a long-standing luxury brand. Hygiene: Impeccable, as expected in Japan. Environment: Right above the railway station. Service: First-class service quality! Surrounded by amazing food options! An indispensable choice when in Umeda! However, it's a bit pricey and the rooms are a bit small.

The hotel's location is a bit off the beaten path, but transportation is still convenient. It's a 10-minute walk to Tenmabashi. The complimentary cookies at check-in were delicious! The room layout is well-designed; we could fit a stroller and open two large suitcases comfortably. Plus, the baby cot was free, though it needed to be reserved in advance.

We had a pleasant stay in OMO7 with our 4 yrs old kid, it's a very kid friendly hotel. The baby room, the drinking water supply and the self service laundry room made everything convenient. The location is only 2mins from shin-imamiya station, and near by got many convenient stall and restaurants and also walking distance to Shinsekai. We love the lobby and the outdoor area too, we enjoyed the free drinks/beer with the takoyaki during their pika-pika night where kid can have fun running and playing around. And not forget about the shuttle bus to USJ that made the travel much easier. The ramen we had for our dinner was the best through out the trip.

I really like this hotel. Complimentary drinks for our anniversary stay. The rooms are large and comfortable. Location is a bit far from city but it’s okay if good weather and you’re willing to walk. Unfortunately no hotel lobby for loading, a bit troublesome to get cab and during rainy days. Nearby convenient shop and restaurant. Friendly staffs during check in.

This was my second stay, and I was here for nine days and eight nights. It's really convenient to walk to Umeda. The spa upstairs is also fantastic. I particularly loved the small river coffee and oolong tea provided in the room. The view of the Osaka City Hall is superb; I could enjoy coffee while admiring the night view without having to go up to the 16th floor like other tourists just for a photo op.