4-Star Hotels in Lanzhou

The rooms are spacious, and beds are comfortable. Location wise, it is excellent - very near Wuwei West Railway Station ( a walkable distance). At the back of the hotel, there is a small street full of great restaurants, bakeries and convenient stores. The only thing about this hotel is most of the receptionists are not prepared to use translation app ( Chinese-English). There is, though, a male receprtionist who could speak English and ready to help, and for that we are grateful. But he only worked the day shift (it seemed). I know we should be able to speak Chinese in China, however, perhaps with the staff having a translation app, we can have a better communication with them.

Excellent! I booked this hotel for convenience, as I was attending a concert and needed to catch a train early the next morning. They even had a concert support car in the lobby! The hotel is about a 10-minute walk to West Station. The environment is good, it's quiet, the service is great, and the breakfast is delicious. Perfect!

Checked into your hotel yesterday, and I must say the service was excellent. The location is super convenient, right next to a RT-Mart, and there's even a Luckin Coffee in the lobby on the first floor, which is a nice touch. The room was comfortable and clean, and I loved the large floor-to-ceiling windows. Overall, a very pleasant stay! [smiley face emoji] And a big shoutout to the customer service for their outstanding and thoughtful service.

Stepping into the lobby, I was greeted by a pleasant fragrance and polite staff at the front desk. Perhaps because I'm a Ctrip Platinum member, I received a complimentary room upgrade to a spacious and comfortable room, which I was very pleased with. The attention to detail was impressive; seeing that we had four pieces of luggage between two people, the check-in staff thoughtfully arranged for a colleague to help us bring our bags to the room. The hotel's facilities are excellent, not only offering a washing machine but also a dryer, complete with laundry detergent. Both are available 24/7 (the room TV shows the status of the washing machines – whether they are in use or available), and best of all, the laundry service is free! That's fantastic; my clothes smelled wonderfully fresh after washing. The next day, I called the front desk to inquire about the brand of laundry detergent. They informed me that Atour Hotel's detergent is custom-made. To my surprise, when I checked out, they gave me several packets of the detergent, along with a small gift bag containing three packets of 'San Pao Tai' (a type of tea), more laundry detergent, and bottled water. 🫶🏻🫶🏻

After visiting Bingling Temple, we drove straight to a hotel near Zhongchuan Airport, as the airport is really far from the city. Luckily, we could still order some Lanzhou delicacies via food delivery. The room was booked using Trip.com points, and the soundproofing was excellent. I couldn't hear any airplane or road noise at all, which allowed me to get a solid two and a half hours of deep sleep. The service was quite friendly, but I requested a room upgrade through Trip.com and it doesn't seem like I received one. Breakfast was decent. There weren't many hot dishes or protein options, but the beef noodles were really flavorful, especially the chili oil in them.

Facilities: There is a gym, very modern, with a humidifier, air conditioning, and the lights will turn on at night to remind you, which is a benefit for people who are afraid of the dark. Sanitation: very clean Environment: good, wooden floor, wooden fence Service: very good, the waiter will escort you to the elevator

The hotel is clean and well-equipped. It's very convenient for both business trips and tourism in downtown Lanzhou. I highly recommend trying the beef noodles after checking in. Zhongshan Bridge and Baitashan (White Pagoda Mountain) are also easily accessible. I recommend staying here and will definitely come back. The staff are also very enthusiastic.

1. The hotel is brand new and ideally located, with attractions, restaurants, and transportation all incredibly convenient. I highly recommend the Xiaoxihu Chuntai Hand-Pulled Noodles across the street, the Xiehe Beef Noodles at the corner, and the Xinyue Store next door (their cakes are delicious). 2. The family room exceeded our expectations! It was spacious and clean, with a well-designed wet and dry separation. We loved the smart toilet in the room, and the shower head provided ample yet gentle water flow. The toiletries were high-quality, and the hairdryer was powerful and easy to use. Every detail made our stay comfortable. 3. The front desk staff were enthusiastic, and the gentleman who brought water was very polite. We also received complimentary welcome fruit, making us feel right at home. 4. Although the breakfast wasn't extensive, it was thoughtfully prepared, with different dishes offered each day. We stayed for three nights and were pleasantly surprised every morning. 5. There's a coffee bar on the ground floor of the hotel. The only downsides are that there's only one elevator and no parking available, but getting a taxi is very easy.

This stay was a truly pleasant surprise! From the moment we walked in, the staff were incredibly welcoming and helpful with our luggage. The room was larger than expected, with a cozy layout, and the cleanliness was impeccable – not a speck of dust even in the corners. The mattress was just right, not too soft and not too firm, and the soundproofing was excellent, so I had a wonderful night's sleep. Breakfast offered a wide variety of choices, including some delicious local specialties. They even gave us a thoughtful little gift when we checked out. Fantastic value for money, I've already recommended it to my friends!

This is an excellent hotel. It is located right on the Northwest Normal University Campus. It is easy to walk to any part of campus from the hotel. The hotel is also close to 金牛街 (Golden Cow Street), which has lots of shops and restaurants, and the Yellow River, which has nice walking and biking paths. The hotel is also just a 30min bus ride to parts of downtown Lanzhou using the BRT bus. The staff are very kind and helpful. The hotel room is comfortable, with good views from the window and soft beds. Each day the hotel provides 2 bottles of water and slippers to wear in the room. I would recommend this hotel to anyone visiting the area. The breakfast area is also nice if you pay for it. They have local beef noodles, which are delicious!