Holiday Inn with the familiar green English logo. Room cleanliness was fine, and the bedding was good. The issue lies with the parking garage. The hotel provides parking tickets for guests with cars, valid for 24 hours per ticket. The awkward situation for drivers is that the exit is on a slope, and the elderly attendant controlling the gate barrier acts like a true boss: when he sees a car approaching with a parking ticket, he doesn't rush to lift the gate. Instead, he first takes out his phone to take a photo of the monitor, then—still taking his time—walks out of the booth to inspect the parking ticket at the car window, turns around and goes back into the booth, and finally, he actually lifts the gate. By this time, you and your car's clutch have already been struggling on the slope for a good five minutes. Is this a facility issue? Or is the attendant's VIP-style service considered a service issue?
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