3-Star Hotels in City of Manila

GRAND RIVIERA SUITES CONDO – HONEST REVIEW I recently stayed at Great Riviera Suites Condo (Floor 50, Room 5009). On a positive note, the location felt safe, and the area is not prone to flooding, which provided some peace of mind during my stay. However, there were several concerns that significantly affected my overall experience. The room was not fully equipped as expected. Basic amenities were missing, including drinking glasses, a bath mat, television, cooking essentials such as a pot or rice cooker, and even basic utensils like spoons and forks. These are standard items that guests typically rely on, especially for multi-day stays. Additionally, the room provided did not match the one advertised. This discrepancy was disappointing, as expectations were set based on the listing, but the actual accommodation fell short. Considering the rate of over 5,000 pesos for 3 nights, I believe the stay did not offer good value for money. Unfortunately, I had limited options at the time, which is why I proceeded with the booking. I sincerely hope that management can improve transparency in their listings and ensure that the amenities advertised are accurately reflected in the actual rooms provided. Overall Rating: 3/10 Recommendation: Not recommended at this time.

Beautiful and large comfortable rooms with a view, Shower pressure was great. Drinking water dispenser at lift landing provides instant hot and cold water. Rooftop dining and kitchen area was adequate and clean. Gym was sufficient for a casual workout on your travels. Nearby Robinsons mall is huge and provides for your dining and grocery needs. Now the location… unfortunately Malate smells like piss. It’s just how the area is. All breatheable air has moved to BGC and Makati. My first day I walked along Taft Ave, the main thoroughfare where the LRT tracks run along, it was unbearable. I suggest if you’re walking to Intramuros or the National museums, turn left coming out of the building and walk down Adriatico or Roxas. It’s less putrid near the bay. Avoid Taft at all cost. The entire team at Lyf I’d encountered, front desk, concierge housekeeping and dining, were all super helpful and smiling always. Bravo, team!

I recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience. First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression. On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered. The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to. On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel. I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.

It was really ok. They even let us checked in early since the room is ready. Unfortunately the cleanliness is really bad. As you can see in the picture. The toilet needs deep cleaning or needs to be resilicon. I am working also in housekeeping. Im making this review for the sake of the establishment, i want to let them know that they can do better. Thank you for the reception for doing a job well done, they replied in whatsapp when i sent this photo and said the staff will check on it. We stayed 3 nights but it was never checked. It’s not the fault of reception, this time it’s housekeeping (if reception forwarded the info to hk). I was planning to extend for another 3 nights but because of this i moved to other hotel (which is not ”kawalan” for them 😅). Currently i am booked to other hotel (i just checked out few hours ago). I did not took picture with the other parts..just more brushing can do sana. I almost brushed the molds but i remember im on vacation and needs to enjoy. 😅

Everytime we are going to manila we always book at adriatico it was our best place to stay with very accomodating and friendly staff, with free parking space and the bonus comes with free breakfast.. aside from those very clean and comfortable rooms

I had a wonderful stay at this hotel. From check-in to check-out, the staff was welcoming, professional, and always ready to help. The room was spotless, well-maintained, and very comfortable, with all the amenities I needed for a relaxing stay. The location was convenient, making it easy to access nearby attractions and restaurants. Overall, it was a smooth and enjoyable experience, and I would gladly stay here again.

Booked this hotel for one night. Overall, it was okay, but nothing special. The room actually looked different from the photos on Trip. There was no soap in the room, or the dispenser wasn't working. The AC was noisy, but it was very stuffy without it. There's a window. The bed was a bit hard, and there was no duvet, just some kind of blanket without a cover. On the plus side, good water pressure, running water, and two towels. The staff were generally friendly; they stored our luggage after check-out and covered it with a net. Breakfast was decent and included in the price. Overall, this hotel is fine for a one or two-night stay—it's pretty average, nothing outstanding. For the price, it's acceptable.

I really liked the restaurant, it looked great and the food was delicious. However, the room had an odor and wasn't soundproof, and the air conditioning was loud. Overall, it was still very good, and the area was easy to get around.

No cleaning service everyday, the room is good but a little disturbing from outside sound (sing and dance) Otherwise it good

So, i came to manila alone. Hoping to have a good time. Spent 28 days in this hotel and explored the surronunding areas. By the end of the trip i met my babae and we where having a good time. Long story short... the hotel was well worth the money, as the view was great and my girl got pregnant. So, its a lucky room i guess too. You pay for all the amenaties. That was one down point but other than that it was fine and i had good nights/late night fun.. come and try it for yourself.