Spa Hotels in Istanbul

Wonderful location. It's tough with luggage going up and down the stairs, so a transfer is definitely needed. The view from the restaurant terrace is stunning, especially in the evening. We booked this hotel specifically for that view. The pool is small, and a swim cap is mandatory; you'll have to buy one if you don't have one. I wasn't a fan of the massage; it was given by a man, and the price was steep. The sauna and hammam were a nice bonus. The pillows and bed were very comfortable – perfect for relaxing after a day of walking around. Breakfast was excellent. Highly recommend!

The rooms were, as always, very comfortable, and the bathroom system was excellent. The hotel view was also beautiful, especially from the breakfast restaurant, in the innermost corner, where you can see the strait – truly a delightful breakfast experience. If I had to pick a downside, it would be the surprisingly strict security check to enter The Ritz-Carlton in Istanbul, where both people and bags have to be scanned! I later found out that many diplomats stay here… so… you get it. The hotel provided various chocolates, as shown in the picture. The toiletries cost 45 Euros per bottle if you take them home, but you can use them freely inside the hotel. There were many old maps of Istanbul in the hallway, and my child spent a long time studying them with great interest.

Great hotel complex sitting and located just the right place around the old city centre and public transportation. There is also gym and swimming pool for excise and relaxation. The receptionist is also kind enough to allow for early check in due to early arrival 👍

We stayed for one night, but even for such a short stay, it was fantastic. The receptionist was amazing; despite our early arrival at 8 AM, they did everything possible to expedite our check-in, and by 9:30 AM, our rooms were ready. I'm very particular about cleanliness and was pleasantly surprised. The rooms were quite clean, cozy, and, importantly, spacious, with clean bathrooms. Everything we needed was in the room. I must also mention the wonderful breakfast 🍳; we were with four teenage children, and everyone found something delicious to eat. Everything was very aesthetically pleasing and neat! I confidently give it a 5 out of 5. The location is great, close to the port, Galata Tower… Thank you for a wonderful day!

Overall, we really enjoyed our stay at the hotel. It is new, beautiful, pleasant and very clean. The room was comfortable, and we especially appreciated having a coffee machine — it may seem like a small detail, but even many good hotels in Istanbul do not have one, so this was a great plus. Unfortunately, however, the service currently falls noticeably short of the level of the hotel itself. 1. When we arrived, there was hardly any welcome at all. We would have appreciated a little more attention from the very beginning — even something as simple as a warm greeting. 2. Water and coffee were brought to our room only after the first night. On the following days, housekeeping did not come to our room at all, although we could hear the staff servicing other rooms on our floor. 3. It was my birthday during our stay, but there was absolutely no attention or even a small birthday greeting from the hotel. For a hotel of this level, I believe this is an important part of being guest-oriented and providing a good experience. 4. Overall, the staff were not particularly welcoming throughout our stay. Almost no one greeted us during our entire time at the hotel. The only time we received any personal attention was around 1 a.m., when we were returning from celebrating my birthday and a member of staff wished us good night. Unfortunately, that was about it. Before staying at this hotel, we stayed at another hotel in Istanbul, where almost every staff member we came across would greet us. Because of that, the difference in the level of service was especially noticeable. At check-out, we were offered a postcard and were given a red bracelet with an evil-eye charm. It was a thoughtful gesture in itself, but unfortunately, by that point it did not change our overall impression of the service. Especially since the gift is offered at check-out and guests are then immediately asked to leave a review. I simply don’t think it would be fair to leave a positive review about the staff when there are still such noticeable shortcomings in the level of service and attention to guests. That said, I would still recommend the hotel itself. It is beautiful, new and has a lot of potential. I sincerely hope the management will pay more attention to the service and the guest experience. It would be a real shame for such a beautiful hotel to lose some of its appeal simply because of a lack of attention to guests. I hope you will improve the service and maintain the high standard that this beautiful hotel deserves. With better hospitality, the overall guest experience could truly match the level of the property.

Super!! A truly great hotel! We were completely satisfied. The food was delicious, the service friendly and attentive, and the pool was simply fantastic. The rooms were clean and cozy. We thoroughly enjoyed our stay and can definitely recommend the hotel. We'd love to come back!

We chose a hotel to spend the night between flights. The toilet lid was broken. Cleanliness is 3 out of 5. Instead of a blanket there was a large waffle towel))) it was fine for me, but my husband was not comfortable. Not a bad option for the money. The reception staff is friendly and helpful. Opposite the hotel there is a good snack bar with Turkish shawarma or whatever they call it

Bad experience staff were not so friendly or polite little rude at times. Apartment was not 5* the finishing touches were very poor! Plug sockets not working. No cooking equipment had to ask for fresh towels after 2 days. Major accident happened in shower where the glass door fell off and landed over my husband and cut him badly. No sorry or apologies moving room with zero help. Not impressed.

The room was nice, but there's a mosque nearby, so it got a bit noisy in the mornings. The breakfast was really bad, but the hygiene and environment were decent. The main issue was that many of the staff didn't speak English, which made communication difficult.

Convenient location. Staff was helpful.