Spa Hotels in Florence

⭐️⭐️⭐️⭐️⭐️ The service at The St. Regis Florence was exceptional. After my departure, I discovered I had left some items in my room. The hotel team promptly responded and efficiently coordinated the delivery of my belongings to my next hotel. Their professionalism, responsiveness, and attention to detail exemplify the true St. Regis standard. I am deeply appreciative of their excellent support and highly recommend staying here.

The room was spotless and the facilities were very new and well-equipped. Both the front desk staff and the doorman were incredibly welcoming. The breakfast was delicious, and the highlight was the authentic honeycomb offered as a sweetener, which paired perfectly with the freshly made pancakes. Absolutely delightful!

This is the second time I stayed in this hotel. The hotel is warm and comfortable. The terrace overlooks the entire old city and is suitable for watching the sunrise. The location is excellent.

There are cockroaches in the room, the bathroom exhaust fan doesn’t work at all, and we informed the staff on the first day, but they still ignored it. Breakfast is always just two types of vegetables, monotonous, and with a very low cost-to-value ratio compared to the price. The toilet paper often doesn’t flush properly. It’s a hollow hotel that’s all show, pretending to be luxurious.

An absolutely fantastic hotel with a lot of character! It's just a 100-meter walk to the Duomo, and you can even see it from your window. All the major attractions are within a 10 to 20-minute walk. If you get tired from shopping, you can easily pop back to the room to rest or use the restroom, which is much more convenient than finding one outside, and then head back out to explore. The bathroom is large and clean, and it even has a big Jacuzzi tub. The bed is super big and comfortable. Even though it's on a main road, the double-glazed windows block out all the noise, so it's perfectly quiet. Breakfast is also very good, and the coffee is excellent. All the staff are incredibly friendly and enthusiastic. I especially loved their staircase; the lighting and shadows give it a really stylish feel.

The location is excellent, making it super convenient to get around. The room itself is also very spacious with good amenities. The only downside was a really bad smell coming from the bathroom, which was quite unpleasant. Also, the air conditioning was freezing cold, and the one in the living room couldn't even be turned off. My extra bed was in the living room, and I was shivering the whole night – it certainly didn't feel like 40-degree Italy!

A former mill renovated with taste and class. The reception staff are very professional and friendly, and the rooms, all interiors, and outdoor spaces are very clean. The terrace overlooks the Arno, and dining while admiring the beautiful sunsets over the water is magical. A few drawbacks, however: - The TGV train passes nearby, and the many cars passing by can be disturbing during meals on the terrace. - The formerly beautiful swimming pool directly outside the hotel has been transformed into a beautiful ornamental pond. A new pool, too small for the number of guests, was dug at the very end of the grounds and lacks the appropriate charm for the majestic building. - The portions during meals are truly meager compared to the price. - The only place where guests can gather outside in the evening is the bar terrace, which is located in the inner courtyard, around which there are also rooms accessible from the outside. The noise of chatter, laughter, etc. is really more than disturbing for sleeping. You should plan another, more isolated place on the beautiful grounds.

Great Hotel. Excellent location and accessible to most attractions. Pleasant check-in and can state that all staff were extremely nice and helpful. Amazing room provided (complementary upgrade). Kitchenette with sitting area, large bedroom with comfortable bed and pillows. Large bathroom with a massive spa bath. I would highly recommend staying at this hotel.

This hotel's rooms are incredibly beautiful and clean! They provide a wide array of disposable amenities, including slippers and body lotion, which is quite rare for European hotels. Our room even had a small balcony with a lovely view of the pool downstairs and the surrounding trees. While breakfast wasn't entirely to my taste, the variety was impressive, even featuring honey with a honeycomb. The front desk offers complimentary luggage storage, which was very helpful. A thoughtful touch was the free long-handled umbrellas available for guests, especially since it happened to be raining during our stay. The only real downside is that, despite being close to Florence train station in a straight line, the walk from the station to the hotel is actually quite long. Plus, exiting the Florence station involves going down a set of stairs, which is very inconvenient with large luggage. This made the walk to the hotel feel even longer, especially with intersections where poor signal made maps unclear and it was easy to get lost. Nonetheless, I highly recommend this hotel. The internal environment is very well-maintained, and the front desk staff are patient and polite. If I have the chance to visit Florence again, I would definitely choose this hotel. The price is truly excellent value for money.

I booked total 14 days for a same room, I just request make up room services 2 times only, that why my room face tissue and toilet tissue use finished, so I ask for more 2 boxes face tissue and 2 rolls toilet tissue, but a male room service staff don’t give and say need exchange one box face tissues for one roll toilet tissue and then I walk in complain this case with reception female staff, finally she give me back 2 rolls toilet tissue, but her attitude so bad sit say me wrong use words describe toilet tissue only, may I ask all room customer if case like this make sense or not? Original I gave them full mark comment for this hotel, now I trade back my original comment and give them lower mark comment first until after 2 days when I leave this hotel and they do back good attitude and improve for their service and then I will give back them good comments! I am very easy handle person just say actually things only!