Spa Hotels in Sydney

They say Australian hotels have bad service, and I experienced this first-hand. Even at a 5-star hotel, the mini-bar was constantly forgotten during daily cleanings in both rooms I booked, which were on different floors. Also, during breakfast, genuinely friendly staff were few and far between. Out of all the days I stayed, only two female staff members greeted guests with a smile. On April 5th, the front desk was manned by a male attendant in a brown suit, with a brush cut and a beard. My parents arrived before me, so he gave them three English menus. When I arrived, I asked him for a Chinese menu. He said 'okay,' but I waited for a very long time, and he never brought it. During this time, I asked two other staff members about it. I told them I needed a Chinese menu, and they both said 'okay,' but none of them brought it to me. I waited for a very, very long time! I couldn't wait any longer, so I took an English menu myself and went to the front desk to exchange it. As I walked towards the front desk, the same male attendant with the brush cut and beard also walked over. I then told the female attendant at the front desk that I needed a Chinese menu. The male attendant then came over and *actually said* he was also looking for a Chinese menu 🙄. In reality, menus in various languages are usually available at the front desk. And normally, when they check guests in, they ask what language they prefer and provide the appropriate menu. The staff on duty that day hadn't placed Chinese menus on the counter and then delayed providing them when guests asked. I don't want to bring up 'discrimination against Chinese people,' but the attitude of prioritizing foreign guests while neglecting Chinese guests is unacceptable. I will absolutely never choose Capella again!

We stayed in Room 323, just next to gym and pool room. Was worried with noise as We stayed from Wednesday night till Sunday morning check out. My worries were unfounded. Had a pleasant 4 night stay. Living room was spacious and equipped with a clean kitchen and dining table. Washing machine and dryer are separate and hidden behind door. Useful! Bedroom has a king bed, spacious and comfortable. Aircon control in bedroom is separate. Best location of hotel as surrounded with lots of eateries. We highly recommend Malaysian restaurant selling delicious chicken rice and sambal kangkong! Another shop is Into Laksa. Delicious and reasonably priced. Woolsworth supermarket is just a short walk away!! Meriton Mascot is considered an airport hotel as it’s near airport and just 2 stops to city, circular quay stop. I used the super bus shuttle via klook. Convenient hotel drop off and pick up. Only passengers. No need worry uber driver complained too many luggage. Meriton is kind to load long umbrellas on raining days. Just remember to return after each day use and borrow again the following day. Otherwise you may be charged AUD50 for not returning. They do ask your room number.

The hotel is centrally located, offering a quiet retreat despite being in the city center. It's a bit of an uphill walk to get there. The facilities are a bit dated, but the room itself is quite spacious and has all the essentials. We booked a room with an opera house view, and you can indeed see one side of the opera house. However, the price is on the higher side, so it doesn't offer great value for money.

We stayed at Mantra 2 Bond Street Sydney for five nights, and overall, it was a pleasant experience. Although the hotel was undergoing renovations during our stay, it didn't bother us much as we were out most of the time. The hotel's location is excellent, just a stone's throw from the metro station and close to several major attractions, making it a very convenient base for exploring Sydney. The breakfast was also satisfying, with a good variety of options that kept us full every morning. However, there were a few minor downsides. The hotel has three elevators, but only two were operational during our stay. For an 18-story hotel, this meant the elevators were often full during peak hours, and we ended up taking the stairs most of the time. One evening, when we returned to the hotel, the front desk was unstaffed, which made us feel a bit less secure. Additionally, the room door locks seemed a bit old-fashioned and didn't look very secure from the outside. We hope the hotel will upgrade them in the future. Despite these minor shortcomings, the positives outweighed the negatives. This is a well-located and comfortable hotel, and we would still happily recommend it to others.

My overall experience at W Hotel Sydney was very satisfying. The hotel's location is excellent, with convenient transportation and beautiful surroundings. The room design is stylish and modern, clean and tidy, and the bedding is comfortable, allowing me to rest very well during my stay. The hotel's public facilities are very well-maintained. Whether it's the pool, gym, or public areas, everything feels high-quality. The staff also provides excellent service; they are warm, professional, and promptly assist with any issues, making the entire check-in process very smooth. Overall, it was a very pleasant stay. Both the hardware facilities and the service level met my expectations. I will consider choosing W Hotel again next time I visit Sydney and will also recommend it to my friends.

Stayed at Meriton Suites Pitt Street Sydney and had a generally comfortable experience with a few areas that could be improved. The location is excellent—very convenient for getting around the city, shopping, and dining. The room itself is spacious and well-equipped, especially the kitchen which had everything needed for a longer stay. I also appreciated the balcony and the bathtub, which added a nice touch of relaxation after a long day out. However, considering the price, the overall value felt slightly lacking. The rates are on the higher side, and I did notice that the bathtub cleanliness could be improved, which was a bit disappointing. That said, the facilities and convenience still make it a decent choice for those who prefer apartment-style accommodation in the heart of Sydney. With some improvements in cleanliness and pricing, it would be an even better stay.

Overall, it's okay, but the facilities are not as good as other Meriton properties, perhaps because it's an older one. The mandatory credit card policy isn't great, as you have to pay extra credit card service fees! This wouldn't be an issue with cash, but Meriton only accepts credit cards. I ended up paying over 400 extra for a 9-night stay, which I'm not happy about.

Although the rooftop swimming pool is not big, the view is great. There are buildings under construction around, so the environment is a bit noisy, but the working hours on Australian construction sites are short, so most of the time it does not affect the stay experience. Upgraded to a terrace room, the room is spacious and the hygiene is very good, in line with InterContinental's consistent standards. The location is not far from Sydney's major attractions, but there is no public transportation. It is recommended to take a taxi or Uber. Double Bay, where the hotel is located, is a high-end residential area. The nearby beaches and commercial areas are worth a visit. Overall, it is recommended, especially if you are not in a hurry or have already visited Sydney's major attractions, you can stay here for a while.

Great value for money, right on George Street! The room was very spacious and came with a washing machine and dryer, which was fantastic for the price. **Cleanliness:** The room was very clean, but do keep in mind that as a serviced apartment, it doesn't get daily cleaning. **Facilities:** It has a small kitchen, fully equipped with pots, pans, dishes, and even dish soap. **Location:** Being on George Street is super convenient. You can easily hop on the 'Ding Ding' tram or just walk to explore. **Service:** The front desk staff were very polite and always greeted me proactively.

Beautiful hotel to visit in the city and staffs are very kind and nice. Very short distance to Barangaroo reserve, perfect place to stroll after dinner.