Spa Hotels in Sydney

They say Australian hotels have bad service, and I experienced this first-hand. Even at a 5-star hotel, the mini-bar was constantly forgotten during daily cleanings in both rooms I booked, which were on different floors. Also, during breakfast, genuinely friendly staff were few and far between. Out of all the days I stayed, only two female staff members greeted guests with a smile. On April 5th, the front desk was manned by a male attendant in a brown suit, with a brush cut and a beard. My parents arrived before me, so he gave them three English menus. When I arrived, I asked him for a Chinese menu. He said 'okay,' but I waited for a very long time, and he never brought it. During this time, I asked two other staff members about it. I told them I needed a Chinese menu, and they both said 'okay,' but none of them brought it to me. I waited for a very, very long time! I couldn't wait any longer, so I took an English menu myself and went to the front desk to exchange it. As I walked towards the front desk, the same male attendant with the brush cut and beard also walked over. I then told the female attendant at the front desk that I needed a Chinese menu. The male attendant then came over and *actually said* he was also looking for a Chinese menu 🙄. In reality, menus in various languages are usually available at the front desk. And normally, when they check guests in, they ask what language they prefer and provide the appropriate menu. The staff on duty that day hadn't placed Chinese menus on the counter and then delayed providing them when guests asked. I don't want to bring up 'discrimination against Chinese people,' but the attitude of prioritizing foreign guests while neglecting Chinese guests is unacceptable. I will absolutely never choose Capella again!

Great location and overall an amazing stay, but soundproofing could be much better. Take note that there are rooms without the balcony , which I should have asked prior checking in. The hotel is in a fantastic location — very convenient and accessible, which made exploring the area super easy. The room itself was clean, comfortable, and well-equipped. However the housekeeping service, the blanket’s sheets were removed by us but she just left on the floor instead of cleaning it up and the vanity kit was not restored. (I’m not entirely sure how is housekeeping like in AUS, but it’s not the best) That said, the walls are extremely thin, and noise was a consistent issue throughout. You can hear people talking and walking in the hallway, the housekeeping trolley rolling by, and even the closing of nearby doors, which is surprisingly loud and jarring. The other rooms are very close to each other, so you can even hear the other rooms alarm(which kept snoozing 3 times from 7am) the doors do not have a soft close to when it closes it keeps banging— it gets disruptive. If you’re a light sleeper or sensitive to noise, this might be something to keep in mind. But if you’re okay with a bit of background noise, the hotel still offers great value in a prime location. REMEMBER to ask if there’s any renovation works happening prior to booking (we had ours on the last day and the drilling was so loud)

The hotel's location is quite convenient, right next to the MRT station. The service is also very good, and it's quiet. The hygiene is decent too. The only downside is that the shower head has very weak water pressure, which makes showering a bit of a struggle. Otherwise, everything else is good.

The hotel is very new with top-notch facilities and spacious rooms. The service during check-in was just average, but the staff were very friendly during check-out. I hope the service can be more consistent. Also, the hotel windows need a good cleaning; the view outside is beautiful, but the dirty glass really spoils the experience.

This hotel is pretty good overall. The lobby has a great vibe, much better decorated than many places that claim to be 5-star. The surrounding area is really nice; Darling Harbour is right downstairs, and it's a quick walk to Chinatown. Plus, the neighborhood feels safe and not chaotic, so I think it offers great value for money. In Australia, you always have to ask for toothbrushes and slippers, which can be a bit of a hassle, but generally speaking, it was a good stay. The bed was notably larger than many other hotels, which was a real plus. One odd thing, though, is that there wasn't a weighing scale, which is unusual as even four-star hotels usually provide one.

Fantastic location! It's within walking distance to QVB, Hyde Park, and Sydney Tower. There's a large supermarket just around the corner, and restaurants and bars are right outside – super convenient. The apartment hotel also has a front desk, making communication easy. My 3-night stay was very comfortable, just like being at home… By the way, the Japanese restaurant next door, though small, serves really authentic food and is definitely worth trying.

The room was clean and bright, the bed was very comfortable, and the soundproofing was excellent. The view from the scenic room was amazing, and I could see the Darling Harbour lights at night. The central location made getting around very convenient. The only minor drawback was that the standard room wasn't particularly spacious, but the facilities were new and well-maintained. Overall, it was a great experience.

On the plus side: we upgraded ourselves to a village suite and the size was spacious. Breakfast was fabulous and something to look forward to, although 7am start is a bit late for us.. Most of the staff were lovely and well trained. Room was cosy and quiet at night. Fresh towels and clean bathroom. Easy and convenient location outside of CBD. This is the only big hotel in the area and there are some great restaurants nearby - Carmela, Margaret, Bill’s etc. usefully close to Chemist Warehouse for essentials you’ve forgotten. On the negative: It should be classed as 4* - quite cheaply constructed and maintained. Not what you might consider to be luxury. Rooms are dark,  with poorly thought out lighting; the carpet rarely vacuumed (if at all) during our five night stay. Hand held shower head spray nozzles were blocked, bathtub drain was also blocked. Sinks not very clean. Windows in room and dining room very dirty. Big construction site adjacent so we moved rooms to get away from the noise and view of the cranes. Overpriced hotel offering when you consider we could have booked the Capella in CBD at nearly the same rate as our suite, but nice to be away from the city.

My stay at Meriton Suites Campbell Street was fantastic. The location is absolutely perfect—right in the heart of Chinatown, steps from the Capitol Theatre, and just minutes from the light rail and Central Station . The suite was incredibly spacious, spotlessly clean, and had everything I needed: a full kitchen, internal laundry, and a very comfortable bed . The staff were friendly and helpful throughout. I highly recommend it for anyone wanting a central base with plenty of room to relax.

We had a brilliant experience at the Langham for our wedding anniversary! I forgot how much I like the Langham brand. From the pink ribbon around the toilet paper to the sleep ammenities (we asked for the sleep pillow mist and the room diffuser) to the suggested third eye massage technique and the chamomile tea before bedtime, we felt totally pampered and taken care of. Reservation was made for our celebratory dinner with fine steak dinner over the fantastic view of the Opera House. In room breakfast was delivered on time and the quantity copious. The Spanish bell boy was helpful and friendly. We were also upgraded to a harbour view room to our delight. Location was convenient to walk either to Barangaroo or the Rocks, for ferry ride or metro. Very pleased to have chosen The Langham, it was absolutely the right decision for us!