Hotels with Parking in Sydney

They say Australian hotels have bad service, and I experienced this first-hand. Even at a 5-star hotel, the mini-bar was constantly forgotten during daily cleanings in both rooms I booked, which were on different floors. Also, during breakfast, genuinely friendly staff were few and far between. Out of all the days I stayed, only two female staff members greeted guests with a smile. On April 5th, the front desk was manned by a male attendant in a brown suit, with a brush cut and a beard. My parents arrived before me, so he gave them three English menus. When I arrived, I asked him for a Chinese menu. He said 'okay,' but I waited for a very long time, and he never brought it. During this time, I asked two other staff members about it. I told them I needed a Chinese menu, and they both said 'okay,' but none of them brought it to me. I waited for a very, very long time! I couldn't wait any longer, so I took an English menu myself and went to the front desk to exchange it. As I walked towards the front desk, the same male attendant with the brush cut and beard also walked over. I then told the female attendant at the front desk that I needed a Chinese menu. The male attendant then came over and *actually said* he was also looking for a Chinese menu 🙄. In reality, menus in various languages are usually available at the front desk. And normally, when they check guests in, they ask what language they prefer and provide the appropriate menu. The staff on duty that day hadn't placed Chinese menus on the counter and then delayed providing them when guests asked. I don't want to bring up 'discrimination against Chinese people,' but the attitude of prioritizing foreign guests while neglecting Chinese guests is unacceptable. I will absolutely never choose Capella again!

First stop in Sydney! Overall, I'm quite satisfied with the hotel. The location is unbeatable; it's so convenient to get anywhere, perfect for a city walk. It's also very friendly for fashion lovers. The lobby isn't maintained very well, it only looks good when the lights are on at night. We were upgraded to a super awesome ocean view room this time, which made me really happy! I highly recommend the hotel's breakfast and the dinner buffet – both are top-notch in Sydney.

Facilities: The hotel is new and well-equipped. All the in-room amenities are well-maintained and easy to use, making for a very comfortable stay overall. Environment: The environment is excellent – clean and tidy. The surrounding area has all the necessary amenities, and transportation is very convenient, with the subway station just a 3-minute walk away, making it super easy to get around. Service: The service is also top-notch. The staff are warm and professional, making both check-in and communication smooth. They are prompt in responding to any requests, making you feel right at home. The only minor drawback is that it can be a bit noisy at night due to constant traffic, which slightly affected my sleep.

Excellent location just a couple mins walk from Town Hall station. Also has a Woolworth conveniently nearby and QVB is just across the road. Room was clean, room service was excellent and towels were replaced daily. Mini fridge and iron too in the room if needed. Bathroom is spacious enough and concierge is very friendly.

The hotel's location is decent, and the room was clean upon arrival. However, it was quite a long way from the airport when we arrived late at night. The hotel also mistakenly double-charged my credit card for the room, which had already been paid. Fortunately, they issued a refund and an apology once we pointed it out.

I highly recommend the Novotel Sydney Darling Harbour! The overall experience was superb, and the service was exceptionally attentive. The front desk offers Chinese-speaking staff, and a lovely girl from Suzhou was particularly warm and thoughtful, proactively helping with various issues and kindly sharing local travel tips. This makes the hotel very friendly to Chinese tourists. The hotel's location is excellent, backing onto Chinatown and right next to Darling Harbour Pier, making it incredibly convenient for getting around and finding food. Plus, it's a pick-up point for local day tour groups, which makes joining tours very hassle-free. Both the convenience of travel and the service experience are impeccable. For Chinese friends visiting Sydney, I highly recommend choosing this hotel.

The hotel's location is excellent, very close to St James station, and right next to Westfield and QVB. The room was also quite spacious and comfortable. We opted for a quiet room, but the slight inconvenience was having to take an elevator to the front desk, then walk up stairs to another elevator, which was a bit awkward with luggage.

The overall stay experience of this hotel is very good. First of all, the hotel is in a prime location, close to major attractions, with convenient transportation and very convenient travel. The front desk service is warm and friendly, and the check-in procedure is quick, which leaves a good first impression. The room is well-equipped, clean and tidy, and the bed is comfortable, which can ensure good sleep quality. Both the bathroom equipment and the air-conditioning system work well, providing a satisfactory living experience. The hotel's breakfast is rich in variety and delicious, which makes the whole day full of energy.

Reasonable price, but the hotel looks a bit old and has an unpleasant odour. The carpet definitely needs a deep clean, and the air conditioner was dripping all night. The one good thing about this hotel is the excellent customer service. Car park was great, overall it ok.

Perfect stay in the heart of Burwood! The location can’t be beaten—walking distance to Westfield Mall, Burwood Park, and countless Asian eateries. The guesthouse has a charming historic vibe with polished wooden floors, plus modern perks like free WiFi and a coin-operated laundry. The host was super friendly and helped us store luggage after check-out.