DoubleTree by Hilton Hainan Xinglong Lakeside is situated in Xinglong Town, a renowned hometown for overseas Chinese in Wanning, Hainan, within the Shimei Bay / Xinglong Resort area. Xinglong is famous for its distinctive Southeast Asian charm and its rich, aromatic coffee. The hotel is situated on the shore of Xinhu Lake, facing the mountains. Its location is excellent: it is only a 10-minute drive from the Wangfujing International Duty-Free Harbour City. Additionally, it is within easy reach of the high-speed rail station and the G98 Hainan Expressway entrance, providing convenient access to both Haikou Meilan International Airport and Sanya Phoenix International Airport.
As the tenth Hilton-branded hotel in the Hainan region, we not only offer the standard facilities of the DoubleTree by Hilton brand but have also pioneered smart key card services. The hotel features 296 guest rooms, suites, and standalone villas, designed by CCD Hong Kong under the philosophy of "Warmth and Ease," blending natural landscape textures with a minimalist design style.All rooms are equipped with private balconies or swimming pools, offering views of the beautiful Xinhu Lake and lush tropical vegetation. With curated dining options, comprehensive meeting facilities, and indoor and outdoor recreational amenities, we are committed to creating a unique and unforgettable one-stop resort experience—whether for solo travelers, families, or event organizers.
"The hotel's facilities are quite good. The front desk staff who handled check-in were exceptionally helpful. However, the breakfast was overpriced for what it was – comparable to a budget hotel breakfast, though it did fill you up. Room service was very poor; it took at least half an hour for anything to be delivered. The pool management was also quite bad; the staff were surly, as if I owed them money, and overly strict about everything. I tried to request an early check-in, and a male front desk employee, who was on the phone at the time, told me all rooms were booked solid the night before and hadn't been cleaned. In reality, less than 1/10 of the hotel rooms seemed occupied. Thankfully, a kind female front desk staff member eventually sorted out the issue. My advice is this: if you don't have high expectations for service and overall quality of experience, the hotel's hardware is fine, but the service is truly abysmal."