Hot Springs Hotels in Tokyo

Superb in all departments. Exceptionally clean and service from all staff members felt very special indeed. Tepanyaki chef prepared and unforgettable meal experience and went above and beyond to ensure we had a great time. Beautiful view from the Room, with Mount Fuji visible on clear days.

Aman Tokyo sets a new standard for exceptional hard products. Despite a mishap on our first night when we returned from dinner to find our room uncleaned, the front desk manager promptly apologized and offered complimentary drinks. The head of housekeeping also personally apologized at breakfast and showered us with thoughtful gestures like a fruit platter and free laundry. Subsequently, our stay was faultless. Aman Tokyo also boasts stunning design and architecture and a strategic location near Otemachi station, Tokyo station, the Imperial Palace, and Ginza. Its awe-inspiring atrium leaves a lasting impression. The generously sized rooms, starting at 70 square meters, feature high ceilings throughout, with unforgettable views of the imperial gardens from the bed. Even the retractable TV showcases its thoughtful design, providing guests with an unobstructed view of the Tokyo skyline. The hotel's farewell was equally remarkable. Providing a complimentary hotel car transfer to Tokyo station, while being escorted by another staff member who went the extra mile to purchase our tickets, carry our luggage to the platform, store our luggage on the train and brought us to our seats. Undoubtedly, this luxury at Aman Tokyo comes at a price. However, delivers the sought-after wow factor for which its rates command. After all, Tokyo is one of the most expensive cities in the world. From the grand lobby to the inviting pool and spacious rooms, the hotel impresses on many levels. Managing expectations is, however, key. It would be unrealistic to expect the usual Aman-type of service commonly associated with their other properties whose room counts are a lot smaller. While the initial mishap was regrettable, the subsequent personalized attention and meticulous service surpassed expectations for a city hotel with 80 rooms. Whether this was due to the initial mishap or reflective of their usual standards remains unknown, warranting another stay on my next visit to Tokyo.

We wanted a hotel right next to Tokyo Station as we were traveling by Shinkansen, and it doesn't get much closer than this. Like many modern hotels in Tokyo located in office towers, the actual lobby isn't on the ground level. This was a little annoying but it is what it is. Our room was spacious as expected, with views of Nihonbashi and the east side. Plenty of room to open up our big suitcases. The chaise longue next to the windows was a comfortable place to spend time on. The bathroom had a large wet room, equipped with a rainshower next to the bath tub. The glass wall meant that one could be in the bathroom and look out not only at the room, but at the rest of Tokyo if curtains were drawn. My main complaint was the shortage of TV channels with English or non-Japanese broadcast. We stayed in local Japanese hotels where they offered more international programming, so why didn't Shangri-La?! Service was otherwise fine, with check-out available via the Shangri-La app on one's mobile phone.

According to the price overall nothing to special I can write. The staff should be polite and humble with the guest in the reception desk . Cleaning wasn't good specially the floor mat . It was dusty and I feel uncomfortable. Overall we had great time. 👍

This review will be hard to write, it's a very nice hotel but I also find it hard to recommend to tourists. Room: The Tokyo Tower view room is very pretty at night. The bed is comfy. I don't like having the closet on the opposite end of the sleeping area though, I find that very inconvenient when packing/getting ready. And for a hotel that opened in 2016, that TV is tiny and needs to be larger. The Aesop products are nice, and come in big bottles with pumps (which I prefer over tiny bottles). They also have the coolest slippers! Service: Concierge helped me reserve dinner, and had confirmation letter ready at check-in. Check-in/out was fast and easy. They offer free HH in lounge, I was pleasantly surprised to find live performance! Food offering during HH is pretty basic, but that's ok because I'd rather be eating in the city anyways. Evening turndown service could be enhanced a bit, may need to borrow a page from your colleagues at Grand Hyatt ;) Location: This is the one thing that truly sucks about this place for tourists. Toranomon Hills is a very business-heavy area, a ghost town after 6 p.m. There's no department stores, no shopping, only two convenience stores nearby, barely any dining options after 9 p.m. To do anything you'll need to get on a subway/taxi from hotel. The walk to the subway station is frankly a little longer than I like, but it's indoor underground which is nice for cold and rainy days. Overall, I would recommend a stay here if you're on a work trip and your office is in the area. Or you just have to check this place off your bucket list because of its design or the room with Tokyo Tower view. As a typical tourist in Tokyo who values convenience and accessibility to restaurants and shopping, I probably won't be back. It's a shame because this place has so much potential if it was in a better area, but I guess you can't have it all!

The size of the room is okay. It is a small Japanese-style room that is very practical for eating and playing computer. There are makeup lights on the left and right sides of the mirror on the dressing table. The bathroom has a bathtub. There is a refrigerator, a hair dryer, and a hair straightener in the room. The equipment such as ion clamps, foot massagers, and shoe dryers are really surprising. There are two sockets and USB sockets at each bedside. The bedside lamps can be adjusted step by step. There is a public bath and a viewing platform on the top floor, with Free ice cream is available 24 hours a day. There is a public laundry and drying facility. This time I stayed on the ninth floor and it was really quiet at night. This time, I was in a hurry on my return trip, so I asked the counter to help me call a taxi to catch the bus, and I caught it quickly and smoothly. Overall, it was pretty good. The only drawback is that the hotel is still a short distance from the subway. If you have large luggage, it is recommended to take a taxi for a journey of 1 or 2 kilometers, which will save you worry and effort at most 1,000 yen or 2,000 yen.

I am very satisfied with every aspect of the hotel. The staff are warm and thoughtful, and the room is very clean. When I checked in near Christmas, I was given a limited-edition Christmas bear. It takes about 15 minutes to walk to Ginza.

A new hotel that is clean, has good Wi-Fi, a nice onsen and a great place to break up a trip before you fly or after a long day of flying. Connected to the Terminal 3 (international terminal) it is build on top of a small shopping mall with a few restaurants. The hotel has pushed for self check-in and check-out and has a row of these machines with a very small face-to-face area. Some people might not like this. For me the check in machine didn’t work properly and the staff helping me took 4 tries before it would scan my passport. Check-out was fast though and took under a minute. My room had its own air conditioner so in winter the room wasn’t boiling hot which for me is a very major plus point (if you’ve travelled in Japan in winter a lot you will know what I mean!). I’d be very happy to stay here again

Around two kilometers from Tokyo main train station and a few hundred meters to a few subway stations. The location is very convenient for a vacation in Tokyo. Also, right next to the fish market (the wholesale part of the market have moved though). The public bath is very very nice and the breakfast is amazing. I highly recommend this hotel. Also I would recommend hotel guests that want to to find restaurants in the vicinity to cross the bridge to Kachidoki. There are a lot of nice restaurants there and even a street dedicated to the dish Monja (see picture).

First time staying in this hotel and I’m super satisfied with the location and space of the room. Just a 3 mins walk to metro station ( Hibiya line - Higashi Ginza station ) , easy access to the major shopping streets in Ginza . 15 mins taxi to Tokyo Station where you can travel to other destinations via JR/ Shinkansen. Theirs is coin washing machine & dryer in the hotel Level 2.super convenient for traveler who wish to wash their clothes during the stay . Room is clean ,bed is super comfortable , toilet is spacious enough , Panasonic hair dryer provided and other toiletries are also sufficiently provided . Only downfall is the sound proof is abit weak where you can hear some noises from outside . Overall is was a fantastic stay will definately stay back again.