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Posted on Jun 4, 2026|2 Bedroom Deluxe (Pool View)
Guest UserI checked out from the hotel some time after 8am, and upon inspection of the room, their housekeeper and front desk accused us of stealing their one of pool towels. On the first day of our stay, they had indeed provided 2 pool towels, which we had used and had been taken by their housekeeper during housekeeping. However, they only provided 1 pool towel yesterday, but we did not request any extra since only one of our members went swimming. In the end, they charged us 350 baht for stealing/losing their pool towel, even though they did not provide the complete set of 2 in the first place.
Before I checked out, I also witnessed the group in front of me who were also accused of stealing their towel, which they were charged 100 baht. The group insisted that they had even brought their own towels and never used the hotel’s, but were nevertheless forced to pay the compensation fee even because we had no proof that the housekeeping did not provide the complete set in the first place.
I strongly suspect that we were being scammed by the hotel staff on this, because this is a relatively decent and nicer hotel, and proper guests were staying here. There’s absolutely no reason for any of us to be stealing their towels. If I couldn’t even afford a towel, I would not be staying here at all. And if it had only been us falling victim to this, my suspicions would not have been this strong but it is too much of a coincidence for both groups to be accused of stealing their towels.
On an additional note, they were not even able to provide a complete set of towels for us 4pax when we called to request, because there weren’t enough to go around (according to them). They could’ve also easily use this against us and accuse us of stealing the bath towels too, and we would not have been able to prove ourselves either.
My only mistake was not requesting a receipt for the compensation fee that I had to pay, but I don’t think it would’ve made much of a difference. I have lodged an official complaint anyway via Trip to hopefully prevent future incidents.
Just want to put this out here to warn others who are considering staying here in the future. Avoid if you don’t want to ruin a nice hotel experience by leaving with a sour taste in your mouth. Truly a shame that the level of service and integrity of the staffs did not live up to the standards of the hotel.
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Price per night fromVND 858,835
Posted on Nov 12, 2025|Deluxe Twin Room
eileentehroom is big, location gt abit far ,10min from town. The hotel beside have a big 7-11 convenient store and also opposite road is petrol station
It locate btween songkla town and hatyai town.. price is worth it.
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Price per night fromVND 1,143,830
Posted on Jul 10, 2026
Guest UserComfy bed, room clean and new. I liked that the air conditioning was not on top or in front of the bed. Location is 12min walking from the bus terminal and 5mins from a big shopping mall.
When you don't have many guests, I would suggest to leave a room empty between 2 occupied rooms to reduce the potential noise disturb (as the walls are thin).
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Price per night fromVND 577,692
Guest User
Great price for my single night stay. The Room was clean and ready upon checking in. Pool was clean and good temperature. Conveniently located very near the airport. Perfectly located across the street from a nice restaurant for dinner and a breakfast buffet. See photo of my dinner across the street.
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Price per night fromVND 585,394
Posted on Jul 21, 2026|Superior King Room
Yew_yewOur recent stay was exceptional. The accommodations were excellent, and the fitness facilities were impressive. As a returning client, I consistently have positive experiences and truly appreciate the quality provided.
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Price per night fromVND 492,964
Posted on Mar 22, 2026|Deluxe Twin Room
Guest UserA great hotel review highlights cleanliness, staff friendliness, location, and room comfort. Effective reviews are specific, mentioning amenities like, “spacious rooms, great breakfast buffet, and attentive staff”.
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Price per night fromVND 381,277
Posted on Jun 18, 2026|Standard Triple Room
Anonymous UserUnfortunately, our stay was not pleasant.
The air conditioning was not functioning well, making the room quite uncomfortable. We informed the front desk about the issue; however, unfortunately, there was no follow-up or update provided to us. In addition, at around 3:30 AM, we were disturbed by people knocking on doors and shouting in the corridor, which significantly affected our sleep.
Another disappointing experience was that an extra pillow required an additional charge, and the fee was non-refundable. This was unexpected and did not meet our expectations of hospitality.
Overall, the experience was below expectations, and there is definitely room for improvement in both facilities and guest service.
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Price per night fromVND 377,425
Posted on Dec 29, 2025|Suite
Nazmi azmirReview: Modern, Spacious, and Functional Stay
The Good:
• Contemporary Design: The room has a lovely, minimalist aesthetic. The combination of light wood finishes and the wood-textured accent wall in the bathroom gives the space a warm, ”homey” yet professional feel.
• Ample Space: Unlike many standard hotel rooms, this one feels very breathable. There is a massive amount of storage in the built-in wardrobes and plenty of desk space, making it perfect for digital nomads or long-term travelers.
• Well-Equipped Bathroom: The bathroom is a highlight. I appreciated the separate glass shower partition and the inclusion of a bidet sprayer. Having a proper water heater unit in the shower ensures a consistently warm experience.
• Comfortable Layout: The seating area by the window is a nice touch for morning coffee, and the AC unit is well-positioned to cool the entire room effectively.
Verdict:
A solid choice for anyone looking for a clean, modern, and spacious room. The large desk and storage make it much more functional than a typical cramped hotel room. I would definitely stay here again.
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Price per night fromVND 635,461
Posted on Jul 31, 2026|Standard Double Room
geomark
The room is nice. The air-conditioning is very cool. The location is great. Walking distance to the Lee Garden Night market, Robinson Mall, train station and massage parlors. Highly recommended. I will stay again.
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Price per night fromVND 512,220
Posted on Sep 21, 2024
Guest User
The room is clean, the air conditioner is cool, but the TV and the kettle have problems and can't be used.
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Price per night fromVND 504,518