Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Good
69 reviews
7.7/10
1 night
From KRW 45,099
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8.9/10
Very Good
GGuest UserGood and clean hotel. While it's rated as 5-star, I would give it a high international 4-star rating. Staff are helpful and their English is very good. Location overlooks the main square of UB - this is a plus and minus. If there are a lot of activities/celebrations going on while you're in UB and you're facing the square, you'll hear ALL OF IT. If you're looking to go the main business area just north of the Shangri-la Mall, then it's about a casual 15-minute walk.
UUkamiThe reception staff and all the other employees were truly friendly and kind. They were quick and efficient with everything. The bathroom was very clean, and the room itself was spacious.
Compared to other hotels of the same category, the price was more affordable, yet the room was larger and more comfortable. This is the first hotel, in my experience, that has handled every aspect of guest comfort and service so thoughtfully and well.
Even though I have stayed at many hotels, this one stood out as the friendliest. They were also very understanding and flexible when it came to extending the room during checkout time. Many other hotels tend to rush guests or charge extra immediately, but that was not the case here.
I will definitely choose this hotel again whenever I return.
DDuerjiaThe hotel is very clean, nicely decorated, and its location is great. Many city attractions are within walking distance. Breakfast was decent, and the views were excellent. However, I was a bit disappointed that the hotel had a separate breakfast area exclusively for Korean guests, and others weren't allowed in. I would have really liked to try it.
GGuest UserI would highly recommend this hotel, it is well located near the city centre and its staff are very friendly and helpful. They arranged a car to pick us up from the airport when we arrived and helped us check the time and location of the show we wanted to see. When we arrived they upgraded our room, which was beautiful, spacious and very clean.
XXiaomangguoaimeiliThis hotel was recommended by my Mongolian colleagues, and it's excellent value for money. It's cheaper than the hotel next door, but the quality is much better! Mongolia in December is absolutely freezing, I was shivering the whole time!!
GGuest UserI usually hold off before posting these things but I'm hot and irritable so here it is and you can sort through it if you want to know details.
The air conditioner was broken in my room and he seemed to be saying that in all the rooms they were broken in some way. Either blowing air but it wasn't cold or cold but hardly blowing and besides he couldn't change my room. So while I'm doing the review, you can't get hot water in the shower. It gets briefly almost there and then cools. So no way to take a long shower or a hot bath. There is a lamp but it's unplugged. Because there is only two outlets next to each other in one place. When I unplugged The TV etc and plugged in the cute lamp it turned out the lamp flashes briefly and then doesn't work. The bulb? Oh, and then Wi-Fi stopped working and said it was start again when network quality improved. And someone had made noodles in the hot pot and it was partially scrubbed but not completely so my tea (not provided) tasted faintly of chicken soup. Other than Wi-Fi, hot water (drinking and bath) and air conditioning it was quaint and nice. Bathrobes and monogram towels. A down duvet in down pillows. In the mattress you can kind of feel the springs but they seem to have the same mattress everywhere from the hotels down to hostels so I don't know that good ones are available. And everything was clean including the carpet but did smell a little of smoke. So it's kind of like a four-star hotel and in some ways the same as a cheap guest house. And inexpensive by American standards. So even though it costs double or more then the guest houses it still cost less than a Motel 6. The best thing is you can walk to the Palace of the Dohg Khan, restaurants, grocery stores, etc and it is a place where, as my cab driver ”people in Ulaabatar live, not a tourist place”. And easy to get to because you don't have to fully enter city traffic. And I had a lively view of the real life going on from my seventh story window.
GGuest UserThe Novotel in Ulaanbaatar, Mongolia, provides a modern, comfortable, and consistent international hotel experience with a central location, making it easy to walk to popular spots. Key features include friendly, English-speaking staff, spacious and well-equipped rooms, and a good gym and pool area.
MmmustafizThe front desk staff here are very nice and helpful, which made check-in and day-to-day questions easy. The location is excellent, right near sukhbaatar square, and the hotel offers convenient amenities like on-site laundry. My room was comfortable with reliable hot water, which I appreciated.
However, during my five-night stay the room was never cleaned (it was supposed to be done on the fourth day). They did bring fresh towels, but I wasn’t allowed an extra pillow when I asked. Overall, the room itself was good and the staff friendly, but still room for improvement. A good stay.
GGuest UserDON’T BE TRICKED LIKE I WAS
The listing says it is a 6 minute drive from Chinggis Khan airport, but it in fact is a 30 minute drive. It is very close to the OLD airport which is not in use anymore. They offer free airport pickup, but we stayed the night before our flight so we did not need pickup, we needed drop off. Even though we didn’t use the free pickup service, we still had to pay $25 USD for airport dropoff. I had emailed the property twice during the week leading up to our stay to ask about drop off service and never got a reply. Also, there is a lack of communication between the staff- When we arrived at the property we had to call 3 times before they finally came to meet us to get our bags, then there was confusion about what room we were supposed to get and we were taken to 3 different rooms before it was the right one. The second one we had already settled in and had a shower before they came and told us it was the wrong room. We didn’t have a car so we walked around the area to find food and there were little to no restaurants, and only a couple of very small markets, so we ended up having to order food from the property restaurant. Every room is different as we discovered from being taken to 3 different rooms. They are verrrry spacious but some are definitely in better condition than others. Fortunately our final room was the best, however there was a kitchen stocked with pots, pans, rice cooker, cook top, plates, but no silverware, no microwave, and no refrigerator. Why would you have a kitchen area and not have a refrigerator and silverware? There also was a washer in unit but no dryer. We didn’t have time to wait for our clothes to air dry during our one night stay so that was also useless.
Overall, it was a cheap stay but you get what you pay for.
AAnna K...Normal for a short stay. But that's if you don't bother. The place is good, I didn't quite understand where exactly it is located. But everything is nearby. Shops, cafes, etc.
How much does it cost on average to stay at hotels with Breakfast in Ulaanbaatar?
For hotels with Breakfast in Ulaanbaatar, the average price on weekdays is KRW 257,957, and the average price on weekends (Friday - Saturday) is KRW 260,063.
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