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Posted on Jul 26, 2026|Classic King Room
Guest UserThis hotel feels like one of the more upscale options in Surabaya. The garden is absolutely beautiful, attracting many visitors who come specifically to take photos, and it has a rich historical background. The mattress in the room was very comfortable. The only minor issue was that the sink in the bathroom drained a bit slowly, which seems to be a common problem in Surabaya. The breakfast was incredibly abundant; I'd recommend setting aside an hour to enjoy it. Plus, it's right next to a shopping center, making it perfect for some last-day travel browsing. The hotel's spa is about 250 RMB for a 60-minute session per person, but it's really relaxing. Just a heads-up, check-in is only available after 2 PM.
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Price per night from€ 65
Posted on Jul 25, 2026|Deluxe King Room - Non-Smoking
SweetbaeJEverything about the hotel was great. I especially want to give a shout-out to Knot from the hotel lobby! His service was incredibly attentive; he helped with our luggage the whole time and was so patient and gentle. A big thumbs up to him! The pool was beautiful, and the bed in the room was so soft that I had a wonderful night's sleep.
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Price per night from€ 36
Posted on Jan 3, 2026
我是霓
Considerably clean, service wise language is a challenge, couldn't get information of any indomart nearby at all and couldn't get a cup noodle at night about 10pm. Cafe downstairs has no food at night too
Good size for family where the 4 of us can sleep in a room together
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Price per night from€ 13
Posted on Aug 1, 2026|Champs Room Hollywood
KukuliThis is an excellent hotel. If you walk straight out, past Pizza Hut and over a footbridge, you'll reach the city's largest shopping mall. The mall is huge and has everything you could need. The hotel facilities are very good and clean, and the breakfast on the first floor is rich and delicious. If you want to stay in the city center, this is a great choice.
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Price per night from€ 26
Posted on May 11, 2026|Business Room
Bunda YuliaThe location is super strategic! It's close to all the popular food spots, and on Sundays, the street in front of the hotel becomes a car-free day, which makes staying there even more exciting.
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Price per night from€ 13
Posted on Jul 15, 2026
shjmI chose to stay here again after returning to Surabaya because everything was great. The room facilities are complete, comfortable, and spacious. It's quieter than many other places and conveniently located near shopping malls, the train station, and the airport. Most importantly, the staff are all excellent.
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Price per night from€ 22
Posted on May 29, 2026
Guest UserWe enjoy our stay here. The staff was so friendly and helpful. The food for breakfast is variety and delicious. The location is strategic, near the mall and hot spot around surabaya. Would absolutely recommend this hotel.
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Price per night from€ 22
Posted on May 17, 2026
Guest UserThe room was great, clean, and even had Netflix so we could watch movies. The food was delicious, and the location in the city center near Bambu Runcing was perfect for watching the Surabaya Vaganza. The service was friendly, everything was good for the price. Recommended for families.
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Price per night from€ 21
Posted on Aug 7, 2026|Standard Room with 2 Single Beds
QinggaosuzenmezoudaozhongdianIt was decent. Hot water was hard to come by at night, usually just lukewarm. The hotel's ground floor restaurant had good food and was reasonably priced. It's in the city center of Surabaya, close to the mall, which is convenient for shopping.
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Price per night from€ 19
Posted on Nov 24, 2025
Anonymous User
Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%.
My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished.
I feel that the staff put on a brave face and they are professional in their duties.
Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it.
If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!!
The owners need to reinvest!!
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Price per night from€ 15