Spa Hotels in Genteng

It's a great place to spend nights, since it is located in center of the heart of Surabaya, near the largest shopping mall in the city. The breakfast is tasty n complete. The room is quite large for family with kids

Friendly and helpful staff. Free early check-in (12h instead of 14h). Clean and big room with huge and confortable queen size bed. Silent AC. Big TV, mini fridge, kettle and hair-dryer available. Nice swimming pool + good sauna and gym. Very good breakfast with turkish coffee ! I highly recommend this hotel !

The hotel's location is excellent, really close to the mall. It's a bit old, but the staff are very welcoming and always quick to respond if you need help.

Stayed 1 night for running event. Very closed to venue so very happy for this. But the fitness centre is looked old not well maintained. Pool is open for public so quite crowded during week end. All is good in the room, free water refill. Air conditioning is cold.

1. There are no storage lockers for any of the beds, and the front desk said they’re under repair. This really affects the experience. However, there are cameras in the common areas, which should reduce the chances of personal belongings being stolen. 2. The location is good, with malls nearby. Starbucks and McDonald's are within a 10-minute walk. 3. The hostel lobby is too dark, making it difficult to read, but the lighting in the bathrooms is quite good.

Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%. My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished. I feel that the staff put on a brave face and they are professional in their duties. Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it. If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!! The owners need to reinvest!!

Good location, friendly staff, clean and comfortable, nice to stay