Surabaya Suites Hotel Powered by Archipelago
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Surabaya Suites Hotel Powered by Archipelago

Jl. Plaza Boulevard Jl. Pemuda No.33 - 37, Embong Kaliasin, 60271 Genteng, Surabaya, East Java, Indonesia
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Last booked 3 hrs ago
Highlights
Comfy rooms
Varied breakfast
Ideal location
Airport drop-off available
Lots to do
Amenities
Outdoor swimming pool
Spa
Massage Room
Fitness Room
Car Charging Facilities
Priority airport pick-up
24-Hour Front Desk
Luggage Storage
All amenities
Property Description
With a stay at Surabaya Suites Hotel Powered by Archipelago, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Surabaya Plaza Shopping Mall. This family-friendly hotel is 0.2 mi (0.3 km) from World Trade Centre and 0.3 mi (0.6 km) from Balai Pemuda.
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8.5/10
Very good
Food is very good!! Staff is very polite. I’d like to stay again.
All 598 reviews
Surroundings
Airport: Juanda International Airport
(18.4km)
Train: Surabaya Gubeng Train Station
(690m)
Train: Surabaya Pasar Turi Train Station
(4.1km)
Landmarks: Timezone
(130m)
Landmarks: Delta XXI
(140m)
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Overview

Rooms

Guest Reviews

Services & Amenities

Policies

27

Deluxe Suite Non Smoking

1 King bed
66m² | Floor: 1-7
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
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4

Deluxe King Room Non Smoking

1 King bed
Has window
Non-smoking
Room Details
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6

Junior Suite King

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
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5

Business Suite Historical Twin

2 Single bed
Has window
Smoking Permitted
Air Conditioning
Refrigerator
Shade Curtain
Cable Channels
Room Details
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6

Business Suite King

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
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3

Business Suite Twin

2 Single bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Toothbrush
Room Details
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6

Business Suite Historical King

1 King bed
Has window
Smoking Permitted
Air Conditioning
Refrigerator
Private Toilet
Shade Curtain
Room Details
Check Availability
5

Deluxe Suites Historical King Non Smoking

1 King bed
Has window
Smoking Permitted
Room Details
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6

Deluxe Luxury Room Non Smoking

1 King bed
Has window
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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6

Junior Suite Historical King

1 King bed
Has window
Smoking Permitted
Air Conditioning
Refrigerator
Private Toilet
Shade Curtain
Room Details
Check Availability
4

Junior Suite Historical Twin

2 Single bed
Has window
Smoking Permitted
Air Conditioning
Refrigerator
Shade Curtain
Cable Channels
Room Details
Check Availability
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Guest Reviews

8.5/10
Very good
598 reviews
  • Cleanliness8.3
  • Amenities8.3
  • Location9.0
  • Service8.5
Average for similar properties in Genteng
Most Mentioned
Review summary
Powered by AI
Spacious Rooms: A majority of reviewers highlight the generously sized rooms, making it ideal for families and large groups. The rooms are often described as comfortable and well-suited for longer stays.(based on 110 reviews)
A‍Y‍P‍9‍1
November 24, 2025
I requested a non-smoking room, but I could smell strong cigarette smoke every night, which disturbed my sleep. The air conditioner was also not cold, and I couldn’t adjust the temperature because the remote control was broken. No floor mat was provided, and the hotel itself feels quite old and in need of upgrades. My transportation keep registering every time I went out. Overall, the best thing about this hotel is its strategic location. It’s easy to access restaurants, malls, and several attractions within walking distance. The staffs also very friendly. To repeat again? I don’t think so. Better to find another best place to stay for you to have a memorable nights in Surabaya 🙌🏼..
A‍y‍u‍n‍i‍ ‍A‍m‍i‍r‍u‍l‍l‍a‍h
November 3, 2025
The overall ambiance of the hotel was very inviting and well-maintained. Our room was clean, comfortable, and provided a peaceful retreat after long days of exploring. The amenities offered were greatly appreciated and added to the convenience of our stay. We found the staff to be exceptionally courteous and always willing to assist with any requests.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 11, 2025
Hotel location near to shopping mall and breakfast menu are very good
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
August 24, 2025
Food is very good!! Staff is very polite. I’d like to stay again.
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
November 7, 2025
Good View & Location Strategic
G‍e‍i‍o‍r‍g‍i‍e‍s‍t‍r‍a‍v‍e‍l‍s
May 4, 2025
Booked the hotel for one night as a stop over place when arriving in Indonesia. I arrived by taxi, and the next day caught the train. I chose this hotel due to the location near the train station. It was easy for me to walk to the train station, though the traffic is very busy and not always stable footpaths - it was ok for me as I had a backpack though would not be very walkable for someone with bigger luggage. I stayed again for one night when returning by train, then flying out of the country. Hotel was nice, staff friendly. On my first night I arrived late in the evening and was able to get vegetarian food from room service. On my 2nd night I ate out in the shopping mall that is located next to the hotel. The room is clean and comfortable. I appreciated the fact that there was a bath tub. Also, I liked that there were no plastic bottles of water; each room has a jug and you get water from the dispenser in the corridor. I did not have time to try out the swimming pool. The restaurant has a morning breakfast buffet with a selection of Asian and Western style food options, including having some items made to order...you can fill up for the day.
H‍~
August 16, 2025
Nice place
Z‍a‍f‍a‍r‍u‍l‍l‍a‍h‍ ‍M‍u‍f‍t‍i
September 4, 2025
Hi, almost everything was good. Just need to improve cleanliness and housekeeping services.

Services & Amenities

Outdoor swimming pool
Fitness Room
Bar
Restaurant
Meeting Room
Children's Playground
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Outdoor swimming pool
Parking
Transportation
Front desk services
Languages spoken
Food & drink
Health & wellness
Public areas
Cleaning services
Facilities for children
Business services
Accessibility
Safety & security

Property Policies

Check-in and Check-out Times
Check-in: after 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Child policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Children 4 years old and under
Free
Children 5–9 years old
IDR 55,000 (approx. S$ 4.27) per person
Children 10–17 years old
IDR 90,000 (approx. S$ 6.99) per person
Adult
Buffet:IDR 100,000 (approx. S$ 7.76) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

Property Description

  • Opened: 1993
  • Renovated: 2014
  • Number of Rooms: 230
Phone:+62-623-15316833
Email:sphreservation8@gmail.com
With a stay at Surabaya Suites Hotel Powered by Archipelago, you'll be centrally located in Surabaya, within a 5-minute drive of Tunjungan Plaza and Surabaya Plaza Shopping Mall. This family-friendly hotel is 0.2 mi (0.3 km) from World Trade Centre and 0.3 mi (0.6 km) from Balai Pemuda.

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find a health club, an outdoor pool, and a steam room. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.

Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers 24-hour room service. Wrap up your day with a drink at the bar/lounge.

Featured amenities include complimentary wired internet access, a business center, and express check-out. Planning an event in Surabaya? This hotel has 1292 square feet (120 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free valet parking is available onsite.

Make yourself at home in one of the 230 air-conditioned rooms featuring refrigerators and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms have deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.

Frequently Asked Questions

What are the check-in and check-out times at Surabaya Suites Hotel Powered by Archipelago?

Check-in at Surabaya Suites Hotel Powered by Archipelago is from 14:00 and check-out is until 12:00.

Does Surabaya Suites Hotel Powered by Archipelago have a pool?

Yes, Surabaya Suites Hotel Powered by Archipelago has a pool. You can find more details about the pool and other hotel facilities on this page.

How much does it cost to stay at Surabaya Suites Hotel Powered by Archipelago?

Prices at Surabaya Suites Hotel Powered by Archipelago vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.

What’s the cancellation policy at Surabaya Suites Hotel Powered by Archipelago?

The cancellation policy at Surabaya Suites Hotel Powered by Archipelago depends on your room type and booking terms.

What attractions are close to Surabaya Suites Hotel Powered by Archipelago?

The closest attraction to to Surabaya Suites Hotel Powered by Archipelago is Timezone, located just 130m from your search (straight-line distance) from the hotel.

What is the nearest airport to Surabaya Suites Hotel Powered by Archipelago?

The nearest airport is Juanda International Airport, located about 37 mins from hotel by car (18.4km) away.

What is the nearest train station to Surabaya Suites Hotel Powered by Archipelago?

The nearest train station is Surabaya Gubeng Train Station, located about 10 mins from hotel on foot (690m) away.

Does Surabaya Suites Hotel Powered by Archipelago offer airport transfer services?

Yes, Surabaya Suites Hotel Powered by Archipelago offers airport transfer services for guests. It’s recommended to call the hotel in advance to confirm availability and fees.

About This Property

Nearest AirportJuanda International Airport
Distance to Airport24.03KM
Nearest Train StationSurabaya Gubeng Train Station
Distance to Train Station0.69KM
Average Price FromSGD74
Hotel Star Rating4