Hotels with Parking in Genteng

This hotel feels like one of the more upscale options in Surabaya. The garden is absolutely beautiful, attracting many visitors who come specifically to take photos, and it has a rich historical background. The mattress in the room was very comfortable. The only minor issue was that the sink in the bathroom drained a bit slowly, which seems to be a common problem in Surabaya. The breakfast was incredibly abundant; I'd recommend setting aside an hour to enjoy it. Plus, it's right next to a shopping center, making it perfect for some last-day travel browsing. The hotel's spa is about 250 RMB for a 60-minute session per person, but it's really relaxing. Just a heads-up, check-in is only available after 2 PM.

Polite friendly staff, spacious room, comfortable bed. The only downside is that you can hear the neighbors and everything that happens in the corridors. And yes, if you want to get enough sleep, press the do not disturb button, the cleaners will want to clean your room and will very persistently ring the doorbell until you answer.

Comfy hotel. Location was great. It's near the mall and restaurants. You can find everything around the hotel. The room was nice and clean. Great service. Breakfast was good with varieties of local dishes. Extra star for the surprised cake inside the room when we check-in. Lovely lovely ❤️

Business Room 207 was comfortable, clean, and spacious. Business Room 211 was noisy; I could hear the outdoor AC unit, which was very disturbing and uncomfortable. There was a humming sound, and the room was cramped for a business room – not recommended. Breakfast: Lacked variety and felt haphazard. Hotel staff were friendly and responsible. Check-in and check-out process was easy.

The grandcity mall is disappointing.. Empty ghost town Nevertheless we can grab anywhere else. Hotel is good, breakfast is great. only suggestion give a little more space because no space to solat with large baggage. Space constraints.

Very good hotel. The service and staff are some of the best i have seen so far. The taste of the food included in the breakfast is very good to. Rooms are clean and the housekeeping doesnt mess with your stuff when your not there. The only stuff i can think of this hotel could improve on is stuff others mentioned before already: Very loud traffic,some of the drivers think they are valentino rossi.. so some more soundproofing would be recommended. The airconditioning is ok in deluxe premiere and higher rooms,i booked a deluxe double wich ment me and my girl were being cooked alive but the staff upgraded our room to deluxe premiere for free wich was absolutely very nice of them. The water pressure is ok but could be a little higher. And the food despite tasting very good is being held warm on electri hotplates but they need to set these to a higher temperature for some of the food so that its still warm after it has left the kitchen. Final verdict: 4.5 stars out of 5 and would recommend this hotel to others but as foreigner who struggles with indonesian temperatures i recommend you book a deluxe premiere or better room.

Had a great time. The environment was good and all the fasilities provided could be enjoyed. Definitely will come again in the future. I faced some difficulties but it was handled well bt the workers.

Best deal staying here is because very well located and wise price. Plus point is for me, its room mostly are spacious, it suits if you bring big luggage or even space to pray.

Before I review I want to say all the staff were kind friendly and very helpful. If this review was about the staff you would have 100%. My problem is with the fabric of the hotel. It is dirty , shabby and living in the past. The first entertainment hotel in the city. Looking at it it was probably the last time it was refurbished. I feel that the staff put on a brave face and they are professional in their duties. Entering my room the sheets were grey had holes and stained. If you use an external laundry and hire your linen someone needs to change your contract!! Grey is not white. The walls are covered in hardboard and are dirty. Shower and toilet ok. Fire door did not self close. Hole in the wall where the self closer keeps hitting it. If this is a four star hotel it’s the staff who are keeping it there, a review though in my opinion would drop you to two stars at the best!! The owners need to reinvest!!

It's okay. It looks a bit dirty overall, but they have sprayed insecticides and other things. At this price, it's close to the high-speed rail station. I don't think there's anything to say. You can transfer and stay for one night, but don't consider it if you want to travel.