Hotels with Breakfast in Lhasa

During my stay, I was deeply impressed by the excellent service provided by your hotel's front desk. When checking in, Tina was incredibly warm and patient. Not only did she quickly complete my check-in process, but she also proactively helped me resolve a minor issue with my room assignment, which made me feel greatly respected and welcomed. At check-out, Tina was equally meticulous and thoughtful, proactively double-checking my bill and kindly offering travel advice. Tina demonstrated high professionalism and an excellent service attitude. She not only added wonderful memories to guests' journeys but also established a great image for your hotel. Thank you for cultivating such an outstanding employee.

The room facilities were quite good, but the service attitude was very poor, which significantly lowered the overall experience. Pros: The room facilities were relatively new, with a desk and office chair, a small sofa, and convenient amenities like a microwave. Aside from a tear in the carpet, the cleanliness was acceptable. The breakfast offered a good variety, though it was quite crowded. Cons: While one can't expect too much service at this price point and positioning, it's arguably the worst service in its class! Even budget-friendly chains like HUAZHU (Huazhu Group) feel lightyears ahead. Several points of dissatisfaction: Upon check-in, there was a queue, and three people behind the counter seemed to be struggling with something. I waited behind them for a while, and no one acknowledged a new guest had arrived or came over to help. After a long time, I saw someone move to the side, so I approached. Still, no one asked if I was checking in. I walked over and asked if the previous guest was finished, and only then, after being given a look that said 'What are you doing here?', did they start processing my check-in. After taking my ID, they immediately moved to a separate counter (a clearly distinct spot) without telling me to move there. I had to awkwardly move myself. They only provided basic breakfast times for my check-in information and didn't mention anything about the complimentary drinks included in my reservation, which I didn't need anyway so I didn't ask later. The window of my room faced a fence with cigarette butts and other trash scattered below. It was arguably worse than the interior of the room, but it was a basic room type, and a view wasn't a selling point, so I didn't pay too much attention. During check-out, after returning the room card, it took a moment to confirm. No one said 'please wait' or anything, so I just awkwardly stood there. As I left, I said 'thank you,' and was ignored without even a glance. It's clear that the staff here has almost no service awareness. Perhaps this hotel is very confident in its hardware and brand power and isn't too concerned about customer feelings and feedback. However, as a traveler, especially as the last hotel on a self-driving trip along the Sichuan-Tibet highway, it was very disappointing. Almost every other hotel on this trip, expensive or cheap, despite some flaws, had a far better service attitude than this one.

I booked a room with a Potala Palace view, and it truly felt like the entire palace was right in front of me – the view was absolutely perfect. The bedding was also very comfortable, and I slept wonderfully every night of my four-night stay. The facilities were comprehensive, with nasal oxygen equipment and a humidifier, both working well. The bathroom facilities were a bit basic, and there was a slight odor from the floor drain. Every night, fresh fruit and yogurt were delivered to the room; the yogurt was delicious. There's no private parking lot, so you have to walk about 100 meters, but the hotel reimburses the parking fee.

This hotel is steeped in history! It's the former site of the Nepalese Consulate, a 400-year-old ancient building that now houses the Gesar Gyalpo Museum. Guests get free entry, offering an immersive experience of ******* culture. Plus, your photos will naturally have a vintage filter. And the courtyard? The atmosphere is simply divine, a photographer's dream! The courtyard's ambiance is incredible! With blue skies, white clouds, and beautifully carved beams and painted pillars, every photo you take looks amazing. Relax in the courtyard and order a sweet tea, juice, or coffee to enjoy a leisurely afternoon tea. Paired with authentic yak yogurt and cheese dregs, your taste buds will experience the unique flavors of the plateau. 🎁 Must-Enjoy Guest Perks: ✅ Free ******* attire experience (10:30-22:30), can be worn out to explore the ancient city. ✅ 10 complimentary retouched photos from a courtyard photoshoot (makeup and styling at your own expense). ✅ Free entry to the Gesar Gyalpo Museum. ✅ High-altitude amenity gift pack in your room: face masks, hair essential oil, makeup remover wipes, wet wipes. ✅ Free sweet tea in the courtyard. 📍 Prime Location: Right on the Barkhor Street Kora (pilgrim's circuit), just a 3-minute walk to Jokhang Temple. Super convenient for getting around. It's incredibly photogenic, perfect for transition video check-ins, the service is thoughtful, and the experience is top-notch. If you're coming to Lhasa, this is the place to choose!

Very satisfied with everything, the best is the customer service, always answer all questions. Buy an oxygen tube for RMB 10/piece, and you can arrange an oxygen machine at the lobby bar to provide free oxygen. There were sanitary defects, cigarette butts were found, we don't smoke as a family, but it was acceptable, the sprinkler pipe leaked, and the water pressure increased after cleaning. Everything was cured by the warm customer service.

Excellent location, very close to Potala Palace. The hotel staff are warm, attentive, and very thoughtful. The breakfast selection is extensive. Special thanks to butler Jiang Cuo for his consistently high-quality service throughout our stay. Highly recommended!

Many people, myself included, often debate between the St. Regis and the Shangri-La, as both hotels in Beijing are quite unremarkable. Ultimately, I chose the Shangri-La for its value for money. I had considered Songtsam too, but common sense told me to be a smart spender. Although the hotel shows its age, its architectural style is grand and refined, revealing luxurious material choices. Time has inevitably left its mark, but a classic car, even when old, is still a classic car. Moreover, service and quality require time to accumulate and withstand market scrutiny. While the Shangri-La may not have many existing locations, it still holds a strong market advantage, and it takes an discerning eye to appreciate it. My butler, Bowen, arranged my room before I even arrived. Looking out the window at the Potala Palace's silhouette in the distance immediately set the mood. He then meticulously delivered on all aspects of my package. I found Bowen to be a man of few words but very steady, highly responsive, and an exceptionally smooth driver. He never asked inappropriate or subjective questions, which I truly appreciated. Over three days, Bowen's accompaniment added a unique dimension to my Lhasa itinerary. Among the few Tibetans I've encountered, he was a definite plus. I sincerely wish him all the best in his work! The Shangri-La in Lhasa lives up to its brand's standards and enhances the reputation of its sister properties. I'm so glad I made the right choice; this will be a memorable and wonderful travel experience.

I was a bit worried about picking a bad hotel, but it turns out I had nothing to fear. The room was spacious enough and had great natural light. The bathroom was odor-free, and they provided a full set of toiletries. The price was also very reasonable, making it a great value for money when traveling. The front desk staff were incredibly warm and patient, and very efficient! I'll definitely stay here again on my next business trip.

After arriving in Lhasa, I realized how much energy you save by staying close to the attractions. This hotel is super convenient for visiting the Potala Palace, Jokhang Temple, and Barkhor Street. We basically walked everywhere, and whenever we got tired, we could just come back to rest. Every evening, we'd go up to the rooftop terrace and sit for a while. It faces the Potala Palace directly, and the night view after the lights come on is absolutely stunning – perfect for taking some great photos. The lobby offers free coffee and tea all day, and the owner even gave us some milk tablets to try. They were incredibly welcoming, chatting with us like old friends. They proactively reminded us about altitude sickness precautions and recommended sightseeing routes based on our schedule. The whole stay was very relaxing.

The hotel isn't to far from the Portola Palace (a short taxi trip). I wouldn't say its a true 4 star hotel. The room was a good size, quiet and didn't smell of cigarette smoke. The room was a little worn out; I couldn't get the TV to work, the mirror on the wet bar area was cracked, there were marks to the walls where paintings/pictures had once been. Most annoying was the shower cubicle and the shower over the bath had only cold water! On my last morning the power was off in my area of the hotel and the lift was not working due to the power outage. The hotel staff do not speak English, but one lady working on reception was especially nice and helpful and we were able to communicate by using the translation app. There are lots of restaurants near by, but next time I think I'd prefer to stay closer to the Portola Palace.