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9.6/10
Amazing
GGuest UserThe hotel's environment is absolutely beautiful, beyond words. Hygiene is also quite good. The service is top-notch – patient, meticulous, and thoughtful; definitely five stars. If I ever come back to this area, I'll definitely stay here again. The restaurant's food tastes great too. It's perfect for anyone looking for a hassle-free stay.
GGuest UserMy overall stay at the Crowne Plaza Labuan Bajo was excellent! The hotel is new, clean, and well-maintained with complete facilities. The room was very comfortable and cozy.
The staff were warm and friendly. Both the room service and overall service were top-notch. The airport transfer was smooth and hassle-free, making getting around very convenient.
The only minor drawback was that the hotel restaurant's food was just okay, nothing particularly special. Later, I tried some local trendy restaurants, but after eating there, my stomach wasn't feeling great. It made me realize that the hotel's dining was actually cleaner and felt much safer to eat.
One suggestion: Ctrip bookings couldn't be synced with the official IHG app, which made it inconvenient for international guests to contact the hotel in advance, and the third-party replies were quite slow. After landing, the shuttle service wasn't clearly explained, so I ended up walking to the hotel.
Overall, the hotel is modern, clean, reliable, and hassle-free. It's highly recommended for short trips, and I would definitely prioritize staying here again for future short getaways. For a longer, relaxing beach vacation, I might reconsider the location. Overall, I was very satisfied with my stay and highly recommend it!
GGuest UserAn absolutely fantastic 3 night stay. It feels like Santorini! Comfy clean and quiet rooms, amazing shower and toilet amenities, refreshing swimming pool, decent gym and excellent food options.
The staff were all superb too. With excellent value for money. Would highly recommend!
GGuest UserPros:
1. The staff were incredibly enthusiastic and provided excellent service.
2. There's a private snorkeling area, which was a great experience, especially since we didn't book a liveaboard.
Cons:
1. No internet, no internet, no internet! Apart from a few rooms on the hilltop, most rooms have extremely poor mobile signal (you can barely receive messages). WiFi is only available at the front desk. The management's excuse is that they ”don't want external noise to disturb guests,” but it's one thing if I have it and choose not to use it, and quite another if I need it and it's not available. If you need to stay consistently connected, this hotel is definitely not for you.
2. Prices are quite high. Since it's on a private island, a slight markup is understandable, but sometimes the prices are ridiculously high. For example, the hotel organized a beach buffet for 700k Indonesian Rupiah, which is about 300+ RMB after tax. The seafood options were only grilled shrimp, squid, and fish (the first two were served very slowly), and the only meat was grilled chicken skewers. In contrast, on the main island, we bought two large lobsters, two mantis shrimp as thick as a woman's arm, and even got two free squids, all for just over 700 RMB.
AAndreaSem76Amazing resort, placed in a peaceful place without any noise, only the sound of birds and the monkeys that play and eat in the fruits tree. The staffs is very kind and friendly, ready to satisfy every your needs. Beautiful the restaurant that cook yummy dishes every day for lunch and dinner. Various and generous the breakfast. The room, I took Mountain View with private pool is simply amazing. All forniture are new and the room is wide and in a great position.
JJulia_OtterandAlpineA really nice little hotel in Labuan Bajo. A bit out of the way of the town centre (10 minute drive or hofur walk), but Grab bikes are inexpensive and readily available. They organised a free airport pick up which was really handy and a great perk. Staff are really lovely and helpful. The outdoor space is lovely and the pool is also great. It could do with having someone clean it each morning to collect everything that falls from the trees but otherwise it was still a great facility. Our room was very quirky in its decoration but it was comfortable, clean and had hot water. They also have bag storage at reception which was very useful. Breakfast was a small buffet and was good. Good for a night or 2 before a boat trip to Komodo!
WwslnmThe room was nice and the service was good, but the towels were very old. The hotel is right opposite a bar, so the soundproofing isn't great and it can be quite noisy.
GGuest UserBooked the room with the single bed which was small. The bathroom is also tiny and showering will cause the toilet and sink to become wet. The room was near the road and reception so there was traffic noises and people talking loudly outside early in the morning. The pluses were that there was a water dispenser conveniently outside the room and it is a great location within walking distance of lots of eateries.
DDmitriiOAn excellent hotel where everything is thoughtfully arranged for a comfortable stay. The rooms and the entire property were very clean and well-maintained — everything looked neat and pleasant. The water in the shower was always running well, and there was consistently hot water, which is especially appreciated after a long day.
A special thanks to the staff: kind, smiling, and always ready to help — you can really feel that they care. We were especially impressed that they prepared breakfast earlier than usual for us because of our early tours — a small gesture, but it says a lot about their attention to guests.
At night, it was quiet and peaceful, nothing disturbed our sleep, and the room had a cozy atmosphere. The grounds are beautiful and green, clearly well looked after. We were very satisfied with our stay and would gladly recommend this hotel to our friends. Truly well done!
张张The hotel is opposite the Sylvia Hotel. The rooms are in general sanitary condition. The room is on a hillside. The hotel is on a very steep slope. The roads and beaches are average. The breakfast is very simple. The conditions for a rowboat to play nearby are much worse than Sylvia, but the price is also cheaper. Generally, it is very good for people who travel in an adventure spirit.
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