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Posted on Aug 5, 2023
GuangtoucaiThe location of the hotel is next to St. Mark's Square, which is convenient for sightseeing. The shower in the room should stand in the bathtub, which is easy to fall in and out, which is a potential risk for older people.
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Price per night fromS$ 1,053
Posted on Aug 13, 2025
Guest User
The room was a significant departure from the pictures advertised, which was a bit disappointing. However, the hotel's location is absolutely superb, making it incredibly convenient for exploring the city. Having breakfast outdoors right by the Grand Canal offered truly fantastic views. A minor point: there was no complimentary bottled water in the room, which might be an unexpected oversight for Chinese guests accustomed to this amenity in hotels. That said, the primary reason we chose this hotel was its convenient location for sightseeing, so these other issues were secondary.
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Price per night fromS$ 434
Posted on Feb 18, 2026
Guest UserThe hotel's location is excellent, just a 2-minute walk from Santa Lucia train station, making it very convenient for trips to Rome and Florence. There are also many boat terminals nearby for scenic boat tours, so transportation is a breeze. The front desk staff were friendly and welcoming, and they even provided a free map of Venice. The morning service staff were attentive and thorough. Breakfast offered a wide variety of delicious options. The room was clean and well-equipped with plenty of power outlets (though adapters are needed). The central air conditioning provides both heating and cooling. The bathroom was spacious with great water pressure and plenty of hot water. Besides shampoo and shower gel, they also provided body lotion, which was a very thoughtful touch. The heated towel rack was a fantastic detail, ensuring warm towels every time – they really think of the guests! The entire room was very spacious, and the facilities were brand new. The family suite has a unique design and can accommodate four people, offering good privacy.
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Price per night fromS$ 296
Posted on May 11, 2026
Guest User
The room was indeed very compact, only 17 square meters, with simple decor and no view. Luckily, the bed was large and comfortable, and the bathroom was quite spacious, though the shower stall was a bit narrow. Slippers were provided, but no toothbrushes. The breakfast was delicious and varied, with small portions of each item. If you like bread, you'll be very satisfied. The biggest advantage is its super close proximity to the pier, offering direct access to the airport or various places along the canal. The service was also very warm, attentive, and polite.
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Price per night fromS$ 164
Posted on Jun 24, 2025
Adam23
We had a great experience staying at this hotel! Although it's rated as a three-star property, keep in mind that it’s three stars in Venice—which is definitely not the same as a three-star elsewhere. The charm and quality here exceeded our expectations.
You won’t find a lot of reviews about this hotel, but I did come across a YouTube vlog by a mother who shared her family stay here. She said it was a really good choice—and she turned out to be absolutely right!
We booked a Prestige Room with Canal View and specifically requested Room 101, which we saw on TikTok or YouTube (can't recall exactly where). The photos already impressed us, but the reality was even better. The ceiling was much higher than expected, which gave the room a beautiful, airy feel. The hotel still shows older pictures online, with an outdated TV, but we were happy to find a newer TV already installed.
The amenities were excellent—truly some of the best I’ve experienced in a hotel of this category. Breakfast was on the smaller side, but absolutely sufficient. The cakes and pastries were quite decent, and having them in such a beautiful, old-style interior made it feel like we were stepping back in time—in the best way possible.
A huge shoutout to the staff, who were all genuinely kind and accommodating. We felt their hospitality in even the smallest gestures, and it was very much appreciated.
Lastly, the location is unbeatable—just a short walk from the Rialto Bridge, close to everything. Being so near the heart of Venice made it easy to go out and explore, then return to rest and recharge. It's also conveniently close to shopping areas, which is a nice bonus.
All in all, this hotel was a hidden gem. If you're looking for a stay that combines charm, comfort, location, and authentic Venetian vibes, this is a fantastic choice. That mother on YouTube was right—it really is a great choice!
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Price per night fromS$ 220
Posted on May 4, 2024
Rip RipWonderful to be in the centre although limited view of canals and happenings. Nice quiet corner and extremely easy to manage , secure access to our flat.
Newly refurbished , high standard of finishes and interior design for luxury comfort. Kitchen pantry likewise enjoyment to make coffee and have our light breakfast.
The only comment on the size of bathroom, shower is the shower door can only open 70% ( unit 23)) so would appreciate if establishment improved this to sliding door panel.
Just a short stay but would definitely recommend this property and also try the other Be mate properties in other cities.
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Price per night fromS$ 462
Posted on Oct 18, 2023
Have to travel
Alomost perfect but “Check in Guide”
As guests who just booked the hotel several days ago, we didn’t receive an email about how to find the hotel. So we used google map. But got lost nearby. Thus, we decide to share our experience to help potential guests.
Firstly, when you find this little square with a statuette(picture 1). You can go across the little bridge then turn left. Don’t walk too much. The hotel is just near the bridge. Actually we spent around 30 minutes walked around this place. But seldom people knew this building’s location . And we got cold because of October’s weather in Venice. In short, after going across the bridge, you should turn left and almost immediately turn right. The gate of hotel is close to “Campiello Diego” and a bar. Unluckily, the phone number on Trip.com is wrong. So we find a number on the door and add the front desk’s WhatsApp. The front desk replied immediately, and we finally got the pin and entered the room.
The room is new. And the view is beautiful. Unless the “finding hotel” process, we like this hotel.
BTW, the restaurant attached is very good. Waiters are helpful and generous there. They will treat you appetizer, dessert and two little cups of alcohol. Their spaghetti is good.
Hope our information can help you~
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Price per night fromS$ 152
Posted on Jul 16, 2025
June Yoon Yi
This is a beautiful hotel with a very good location. All the staff are kind, sincere and honest. I am truly grateful to these people. Breakfast is not diverse, and the facilities are a little old, but the Lagoon View room is more competitive than other hotels.
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Price per night fromS$ 101
Posted on Jan 15, 2026
DenysB
We arrived at the hotel on January 12th at 10:30 PM. The room was absolutely amazing and split over two levels.
On the ground floor there was a bathroom and a separate shower. Everything was very beautiful, clean, and in perfect working condition. The shower did not leak at all, and there were no unpleasant smells.
On the upper floor there was a bedroom with a large bed and an additional sofa. The room was equipped with a large Smart TV, a spacious wardrobe, a safe, and a hairdryer. We were also provided with two 0.5 L bottles of water.
There was both a heater and air conditioning, and everything worked perfectly, so it was not cold at all.
The location is excellent. It may look a bit confusing on the map at first, but we figured it out quickly. When you see the shop “Ca’ Macana Atelier”, turn immediately to the right. You will see an old public telephone, and between the buildings there is the hotel entrance (the hotel name is written on the door). All access codes worked without any problems.
The interior of the hotel is very beautiful. The owner is a very kind and welcoming lady truly wonderful. She speaks English and cleans the rooms daily. If you prefer not to have your room cleaned, you can simply inform her or hang the sign on the door.
The tourist tax is €3 per person per day.
We absolutely loved everything. Out of all the places we have stayed in (priced between €20 and €60 per night), this hotel and room are without a doubt our number one favorite.
Thank you so much. If we ever return to Venice, we will definitely stay here again. ❤️
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Price per night fromS$ 88
Posted on Sep 29, 2025
Gez2008
Location is easy to get to and right on the Grand Canal. Perfect for exploring the beauty of Venice. Service was generally helpful. Staff could have explained some elements in the room better. The room itself was disappointing. Very old fashioned and in need of major decoration. The first night only a sheet was provided and we were cold and did not sleep well. This was rectified for the second night. Our room faced a courtyard and was quiet, but quite dark. Overall disappointing for the price
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Price per night fromS$ 149