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Posted on Jun 24, 2026
Guest UserVery clean! This time I arrived at 11 AM and to my surprise, a room was already available for early check-in. The location is unbeatable, less than 50 meters from the main square. It's incredibly convenient! For a tourist, having a hotel right by the square as a base and resting spot is just fantastic. I woke up at 6 AM and went to the square to take pictures, and it was completely empty! There are many restaurants nearby, making it easy to get around. The breakfast was decent.
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Price per night from£ 212
Posted on Aug 13, 2025|Superior Double Room Golden Leaf
Guest User
The room was a significant departure from the pictures advertised, which was a bit disappointing. However, the hotel's location is absolutely superb, making it incredibly convenient for exploring the city. Having breakfast outdoors right by the Grand Canal offered truly fantastic views. A minor point: there was no complimentary bottled water in the room, which might be an unexpected oversight for Chinese guests accustomed to this amenity in hotels. That said, the primary reason we chose this hotel was its convenient location for sightseeing, so these other issues were secondary.
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Price per night from£ 361
Posted on Aug 2, 2024|Deluxe Room
Jean Zimmermann qimengranThe location is the best! The room is old, but the stay is very comfortable. I drove here and asked the hotel to arrange parking service, pick up and drop off from the parking lot to the hotel. The trip was good, but the price was expensive. When I left, the hotel did not explain clearly that the parking fee was not included in the 220 euro price! The ”taxi boat” was also borne by the guests. I was a little disappointed when I left. I paid a high price, but I felt that the hotel took advantage of it... Of course, everything in Venice is expensive, but I think the hotel can provide better service! Overall, there is room for improvement! Next time I go to Venice, I will change to another hotel!
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Price per night from£ 790
Posted on Feb 18, 2026|Family Room (2 Adjoining Rooms)
Guest UserThe hotel's location is excellent, just a 2-minute walk from Santa Lucia train station, making it very convenient for trips to Rome and Florence. There are also many boat terminals nearby for scenic boat tours, so transportation is a breeze. The front desk staff were friendly and welcoming, and they even provided a free map of Venice. The morning service staff were attentive and thorough. Breakfast offered a wide variety of delicious options. The room was clean and well-equipped with plenty of power outlets (though adapters are needed). The central air conditioning provides both heating and cooling. The bathroom was spacious with great water pressure and plenty of hot water. Besides shampoo and shower gel, they also provided body lotion, which was a very thoughtful touch. The heated towel rack was a fantastic detail, ensuring warm towels every time – they really think of the guests! The entire room was very spacious, and the facilities were brand new. The family suite has a unique design and can accommodate four people, offering good privacy.
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Price per night from£ 301
Posted on Jul 7, 2026
Guest UserI specifically chose this hotel because it has direct access to the water, allowing us to arrive by water taxi straight from the airport. The location is absolutely perfect—ideal both for arriving by boat and for exploring the city on foot.
The only thing worth mentioning is that the hotel could benefit from some renovation. Personally, I think even small cosmetic improvements would make a big difference—for example, replacing the grout and silicone seals in the bathroom so they look fresh, clean, and bright again. This would make the rooms feel even more attractive while preserving the hotel's charm.
The reception team kindly recommended several excellent restaurants in the city, and every recommendation turned out to be fantastic.
The hotel also has a beautiful rooftop terrace with breathtaking sunset views. The bold seagulls that regularly visit are all part of the unique Venetian atmosphere and added to the experience!
Breakfast offers a great variety of choices, and the staff throughout the hotel are exceptional—professional, warm, attentive, and always ready to help.
Thank you very much for making our stay in Venice so memorable. We truly enjoyed our time and hope to return again!
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Price per night from£ 406
Posted on May 6, 2026
Guest UserAn amazing hotel! Arrived in Venice by train from Trieste (after disembarking from a cruise ship). Getting to the hotel and around Venice was easy using the vaporetto (bought the 48 hour passes at the pier kiosk located outside the train station). The hotel, room, bathroom, and view were beautiful! The hotel staff including the receptionist and concierge were extremely friendly, knowledgeable, and helpful! They provided an amazing and unexpected surprise on our 2nd day there…recognizing my wife’s birthday. We returned to the room and they had placed balloons on the bed and had a bottle of champagne and other fine treats waiting for her! This hotel and staff go above and beyond the 5 star expectations!
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Price per night from£ 271
Posted on Oct 18, 2023
Have to travel
Alomost perfect but “Check in Guide”
As guests who just booked the hotel several days ago, we didn’t receive an email about how to find the hotel. So we used google map. But got lost nearby. Thus, we decide to share our experience to help potential guests.
Firstly, when you find this little square with a statuette(picture 1). You can go across the little bridge then turn left. Don’t walk too much. The hotel is just near the bridge. Actually we spent around 30 minutes walked around this place. But seldom people knew this building’s location . And we got cold because of October’s weather in Venice. In short, after going across the bridge, you should turn left and almost immediately turn right. The gate of hotel is close to “Campiello Diego” and a bar. Unluckily, the phone number on Trip.com is wrong. So we find a number on the door and add the front desk’s WhatsApp. The front desk replied immediately, and we finally got the pin and entered the room.
The room is new. And the view is beautiful. Unless the “finding hotel” process, we like this hotel.
BTW, the restaurant attached is very good. Waiters are helpful and generous there. They will treat you appetizer, dessert and two little cups of alcohol. Their spaghetti is good.
Hope our information can help you~
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Price per night from£ 111
Posted on Dec 15, 2025
Anonymous User
The location is extremely convenient, within walking distance of major attractions, the pier, restaurants, and delicious gelato. The room is spacious and equipped with many amenities, allowing guests to do their own laundry and cook. However, the welcome package only included one laundry pod and one dishwasher scouring pad. When we asked the front desk staff if we could receive one of each, the staff member said that only one was provided regardless of the length of stay, which was clearly insufficient for our four-night stay. She reluctantly agreed, but when we returned that evening, we found only one dishwasher scouring pad and no laundry pod… This was quite disappointing regarding the hotel service. On the morning of November 6th, the day we left, another staff member left a deep impression on me (I apologize for not asking her name, I only remember she was very friendly and had beautiful tattoos). She noticed I had a cold and offered me tissues, and told us about the convenient pier for getting to the airport. This made me feel very good when I left, and I would be willing to return to stay here again.
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Price per night from£ 340
Posted on Jan 15, 2026|Deluxe Room
DenysBWe arrived at the hotel on January 12th at 10:30 PM. The room was absolutely amazing and split over two levels.
On the ground floor there was a bathroom and a separate shower. Everything was very beautiful, clean, and in perfect working condition. The shower did not leak at all, and there were no unpleasant smells.
On the upper floor there was a bedroom with a large bed and an additional sofa. The room was equipped with a large Smart TV, a spacious wardrobe, a safe, and a hairdryer. We were also provided with two 0.5 L bottles of water.
There was both a heater and air conditioning, and everything worked perfectly, so it was not cold at all.
The location is excellent. It may look a bit confusing on the map at first, but we figured it out quickly. When you see the shop “Ca’ Macana Atelier”, turn immediately to the right. You will see an old public telephone, and between the buildings there is the hotel entrance (the hotel name is written on the door). All access codes worked without any problems.
The interior of the hotel is very beautiful. The owner is a very kind and welcoming lady truly wonderful. She speaks English and cleans the rooms daily. If you prefer not to have your room cleaned, you can simply inform her or hang the sign on the door.
The tourist tax is €3 per person per day.
We absolutely loved everything. Out of all the places we have stayed in (priced between €20 and €60 per night), this hotel and room are without a doubt our number one favorite.
Thank you so much. If we ever return to Venice, we will definitely stay here again. ❤️
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Price per night from£ 96
Posted on Oct 30, 2025
Guest User
The buffet breakfast waitress refused to bring more hard boiled eggs to the serving table when we requested at 9:50 am, when there was still plenty of time left until the closing time of 10:30 am. The croissants were extremely dry and old, NOT FRESH at all. We did not expect these to be happened, considering the breakfast was paid separately from the room we booked.
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Price per night from£ 40