Hotels with balcony in Venice

My flight was in the morning from MXP, so I left the hotel at 4 am. I asked the front desk at least 5 times about where is the ferry station and time table, which Lorenzo gave me very accurate answer and printed out the time table, indicated the station on map for me. However, the station that he gave me was wrong( I arrived 10 mins in advance ) so I missed the ferry at 4:21….there was absolutely no one in anywhere near the station so I desperately rushed back with my luggages to the hotel, where there is an older guy in the front desk said it’s the next station after the one Lorenzo gave me, which means one more bridge. Yet, I did ask this older guy before I left the hotel at 4 and he was very sure. When the second time i doubted him he said “ you can wherever u like lady!” There was no empathy, as if it’s none of their business! Second time I rushed to the correct station n took the ferry at 4:55 and I missed the train to Milan! Buying another italo ticket wasn’t a problem but it’s about life and limb! I’m just hoping the front desk could be more professional n check really carefully when they give suggestion. I would definitely miss my flight if there was no Italo fast train, plus I took taxi right after I arrived Milano centrale to make it! Room was small couldnt open big luggage but it was clean, the cleaning lady deserved a big tip! I like they provide water and slippers. The view from my room is authentic. The hotel is convenient if u r around San Marco square or you always have to go to bathroom. If u r taking night ferry to Santa Lucia Train station Ferrovia, remember is on the right END station from San Marco, it’s another bridge u have to cross.

The hotel boasts an excellent location, right by the pier, and the restaurant offers breathtaking views. Dinner service was acceptable. However, the compulsory service charge on the bill was excessively high. Bar service, on the other hand, was disappointing, with one particular staff member always having a cold demeanor. There was no complimentary bottled water provided in the rooms. Booking a superior room often results in being assigned an accessible room or a subpar one on the ground floor, and even if you're unhappy with your room, they refuse to allow a change.

The canal outside the room is beautiful, and the hotel is located on a street full of designer brands, making shopping and entertainment very convenient. The bed is very comfortable, and I slept soundly.

Staff was courteous and very friendly - especially the woman at breakfast. Room was clean and very large with a nice bathroom. Only negative was the lack of a free shuttle to and from the airport Would definitely recommend to other travelers

We had a great experience staying at this hotel! Although it's rated as a three-star property, keep in mind that it’s three stars in Venice—which is definitely not the same as a three-star elsewhere. The charm and quality here exceeded our expectations. You won’t find a lot of reviews about this hotel, but I did come across a YouTube vlog by a mother who shared her family stay here. She said it was a really good choice—and she turned out to be absolutely right! We booked a Prestige Room with Canal View and specifically requested Room 101, which we saw on TikTok or YouTube (can't recall exactly where). The photos already impressed us, but the reality was even better. The ceiling was much higher than expected, which gave the room a beautiful, airy feel. The hotel still shows older pictures online, with an outdated TV, but we were happy to find a newer TV already installed. The amenities were excellent—truly some of the best I’ve experienced in a hotel of this category. Breakfast was on the smaller side, but absolutely sufficient. The cakes and pastries were quite decent, and having them in such a beautiful, old-style interior made it feel like we were stepping back in time—in the best way possible. A huge shoutout to the staff, who were all genuinely kind and accommodating. We felt their hospitality in even the smallest gestures, and it was very much appreciated. Lastly, the location is unbeatable—just a short walk from the Rialto Bridge, close to everything. Being so near the heart of Venice made it easy to go out and explore, then return to rest and recharge. It's also conveniently close to shopping areas, which is a nice bonus. All in all, this hotel was a hidden gem. If you're looking for a stay that combines charm, comfort, location, and authentic Venetian vibes, this is a fantastic choice. That mother on YouTube was right—it really is a great choice!

I specifically chose this hotel because it has direct access to the water, allowing us to arrive by water taxi straight from the airport. The location is absolutely perfect—ideal both for arriving by boat and for exploring the city on foot. The only thing worth mentioning is that the hotel could benefit from some renovation. Personally, I think even small cosmetic improvements would make a big difference—for example, replacing the grout and silicone seals in the bathroom so they look fresh, clean, and bright again. This would make the rooms feel even more attractive while preserving the hotel's charm. The reception team kindly recommended several excellent restaurants in the city, and every recommendation turned out to be fantastic. The hotel also has a beautiful rooftop terrace with breathtaking sunset views. The bold seagulls that regularly visit are all part of the unique Venetian atmosphere and added to the experience! Breakfast offers a great variety of choices, and the staff throughout the hotel are exceptional—professional, warm, attentive, and always ready to help. Thank you very much for making our stay in Venice so memorable. We truly enjoyed our time and hope to return again!

Alomost perfect but “Check in Guide” As guests who just booked the hotel several days ago, we didn’t receive an email about how to find the hotel. So we used google map. But got lost nearby. Thus, we decide to share our experience to help potential guests. Firstly, when you find this little square with a statuette(picture 1). You can go across the little bridge then turn left. Don’t walk too much. The hotel is just near the bridge. Actually we spent around 30 minutes walked around this place. But seldom people knew this building’s location . And we got cold because of October’s weather in Venice. In short, after going across the bridge, you should turn left and almost immediately turn right. The gate of hotel is close to “Campiello Diego” and a bar. Unluckily, the phone number on Trip.com is wrong. So we find a number on the door and add the front desk’s WhatsApp. The front desk replied immediately, and we finally got the pin and entered the room. The room is new. And the view is beautiful. Unless the “finding hotel” process, we like this hotel. BTW, the restaurant attached is very good. Waiters are helpful and generous there. They will treat you appetizer, dessert and two little cups of alcohol. Their spaghetti is good. Hope our information can help you~

The best even hotel I’ve ever stayed in Europe. Super perfect service, highly professional and quality staff, good English, efficient, and take care of my every details. Quality physical condition of the hotel, the hotel is a re-renovated building from a flour mill, so that it is very spacious, my room is big enough also in European hotel. Great location, 15-minute from St Mark’s Sq, chilled island and not distanced but you’ve to take water taxi to get to the hotel Qualify breakfast, an unforgettable enjoyment for my stay Reliable Water shuttle bus - one of the very important services provided by the hotel to go to / from St Mark’s Sq, Euro15 for the whole stay, 30-minute frequency every day. And the hotel also offer complimentary water taxi to Murano Island everyday, so that I can visit both Murano and Burano at the same day.

The bus driver who picked us up in the evening was incredibly rude; I wouldn't even give him one star for service. We'd pre-booked the shuttle service and had already been charged online, with the order showing as confirmed. However, for some reason, we couldn't access the bus ticket page – it kept showing an error. Perhaps it was because we were using a German SIM card, or maybe there was an issue with the hotel's website (we tried again after leaving the hotel the next day, and it worked fine). But at the time, the bus driver was really difficult, you know? We tried repeatedly to explain and show him the order confirmation page, but he just said it wasn't his fault, that he didn't care about our reasons, and he only looked at the ticket page. His impatient tone and glare would have made anyone lose their cool. So, my husband got into an argument with him. I tried to de-escalate, telling him I understood it was his job and not his fault, but before I could finish, he pointed his finger at my nose, stared me down, and loudly declared, 'Yes, madam, it's all your fault!' Then he got back into the driver's seat and started muttering to himself in Italian, but in a way that sounded insulting. At that point, I lost it too. We flew all the way to Milan and took a train to Venice specifically not to deal with such attitudes. Can't there be special treatment for special circumstances? I believe such people are rare, but this one incident definitely ruined our vacation to some extent. The bus driver who dropped us off in the morning was excellent. Faced with the same issue, he let us on the bus and even said that these things sometimes happen, proving how different people can be. Now, about the hotel: it's about a 20-minute walk from the train station, so it would be more suitable if you're driving. The internal facilities are decent; the well-equipped kitchen was my favorite part. However, one toilet wouldn't flush, the shower temperature fluctuated between hot and cold, and the soundproofing was poor, likely due to it being a wooden building. The hotel has a pool, an internal shop, and a restaurant. The surroundings are quite isolated, with nothing to do nearby besides farmland and residential areas. The front desk staff provided excellent service.

I like the room and the service provided like I need to open alcohol bottle. The staff is very helpful and finish it in short time but the toilet sink was blocked and I could handle it.