4-Star Hotels in Kagoshima Prefecture, Japan

Despite the rainy weather everyone seemed really friendly and easy going. The staff took great care of our needs and was really attentive. Even though we dont speak Japanese, communication was possible. Some people of the staff also spoke English. The room and amenities were great and clean.

This hotel boasts a perfect location, directly opposite JR Kagoshima-Chuo Station, and is conveniently connected to the station and bus terminal via an underground passage. This makes it incredibly easy to access the Shinkansen, city trams, and airport buses. What's even better is that the hotel lobby and some guest rooms offer breathtaking views, allowing you to take in the magnificent Sakurajima volcano and the dazzling city night lights. As mentioned in other reviews, the rooms are spotless and well-equipped, truly embodying the consistent cleanliness and thoughtful design characteristic of Japanese hotels. Enjoying the breakfast buffet in the morning, featuring dishes prepared with local Kagoshima ingredients, was a highlight. In particular, getting to savor the traditional and delicious 'chicken rice' made with rich chicken broth was a fantastic way to energize for the day's adventures. From check-in to check-out, the hotel staff consistently displayed professional and warm hospitality, making the entire stay incredibly comfortable and relaxing. Even as just a stop along my journey, it provided a level of comfort and convenience that far exceeded my expectations.

Next to Maruo Onsen Station, you can see Sakurajima if the weather is good. The hot spring is a sulfur spring, which is very beautiful in white and blue. There is also a hot spring steam sauna. The only bad thing is that the buffet has a lot of varieties but the taste is quite average. However, for a price of just over 600 yuan for one night and two meals, it is perfect.

This is a well appointed hotel and the staff were very helpful. The rooms are small but well appointed and most have a fabulous view of Sakura-Jima- you can go up to the viewing platform if not. Two things to consider - there is no parking at the hotel or anywhere to just stop unless you stop in an alley around the corner. You can park at a Centerrace parking overnight for Y1000 - go here first and walk to the hotel. Secondly, the food is ok but there are lots of places nearby to eat.

五星級服務，車泊在停車場已經有人走出黎幫你係車搬行李，入到門口要除鞋，有人幫你放好對鞋，有welcome drink 和式係抹茶加和菓子，西式係香檳同cookie After the meal, someone introduced the hotel facilities, including hot sand for feet, and because there were stairs, someone helped carry the luggage up to the room. The room faces the sea view, which is great! One room, two meals, breakfast and dinner in another room. Food quality is good! When I checked out, he would help me get the car to the door instead of driving on my own. To sum up, the service is considerate. For three thousand dollars, you can find a sea view room with one bed and two meals. 

The furniture is a bit dated and worn out but it has a million dollar view of Sakurajima. I had planned to stay only for one night on my way elsewhere but after seeing the view from my balcony, I immediately booked another night and the next day, the staff were very accommodating to allow me to stay in the same room without checking out and checking back in later. Would totally recommend this hotel to anyone.

We ended up in a magnificent corner room with a view of Sakurajima - possibly the best room in the hotel - but only after a struggle. On arrival, we were told that our Standard King room was double-booked and we would have to move after one night to a smaller room. The hotel blamed the mix-up on Trip.com. Since we had booked almost two months prior and had arrived first, this didn't wash. We pressed our claim and the result was good. A lovely, modern room with exceptional facilities - including a private sauna - and magnificent view. But it speaks poorly of the hotel's customer service that it took some determined push-back to achieve this result. The hotel's initial attitude was that the we should lose out over a mix-up that had nothing to do with us. A first-rate place, if you can trust the booking.

The facilities are complete, and the front desk is on the third floor. The location is great, very close to the Planetarium business district. There's a large Don Quijote right across the street from the hotel. It's about a 10-15 minute walk from the station, so not too far. The service is excellent and the staff are very friendly. Coming from Fukuoka to Kagoshima, I felt the rooms here were quite affordable! 😂

Absolutely loved this hotel! It's nestled quietly on a hillside, directly facing Sakurajima, and we were incredibly lucky to witness the volcano erupting. The gentleman at the hotel entrance, dressed in an old-fashioned uniform, was so friendly. He saw us taking photos and specially came over to take a group picture for us, and it turned out great! The hotel offers various dining options and a convenience store. The breakfast, though, was the real highlight – easily one of the best quality breakfasts I've had in a Japanese hotel. The hot springs (onsen) were also wonderfully relaxing and fully equipped. Highly recommend!

Mediocre, and quite small. It's close to Central Station, about a kilometer's walk away. The hotel's breakfast was a letdown; the signature chicken soup rice was clearly instant, and not even a good instant meal. Half the fruit in the yogurt, fruit, and muesli bowl was frozen. Also, the hotel doesn't provide complimentary water; you have to buy it yourself.