When getting in the room, there is a musty smell that might be from the carpet but after turn on the purifier and run for hours the smell is gone. The hotel bed is comfortable, although the room is small but the toilet size is big enough. The location is also convenient as it is in front of the train and bus station, the airport bus just drop off besides the hotel. When depart back to the airport, you just need to go down to level 1 for the bus ticket and bus. There is also a lawson downstairs, and there are a few restaurant on the lg floor which is not part of the hotel. The hotel even have adapter when to borrow as I forget mine. I forgot to put up the “do not disturb” sign on the door, house keeping come in to clean and tidy the bed, change the towel but very thoughtful as they did not move any of my stuff that are on the table as I might feel very uncomfortable if stuff is moved. The tv is working quite well, youtube all are working fine. Amenities are sufficient too, the toothbrush is so nice and I like the scrubbing towel they offer. There is also free umbrella provided that must return after use. The hotel even have a nice view on the reception floor which you can see the volcano from there.