5-Star Hotels in Taiwan, China

We chose this hotel for its convenient location for client meetings. It offers excellent transportation links, and the breakfast was really good.

This hotel is amazing. The services is ok, the room is nice and clean, there is also a lot of food outside the hotel, and the breakfast from the hotel is amazing. I really recommend this hotel

This time I came specifically to see the Fireworks Festival. There was a shuttle bus to Guanyin Pavilion at the door of the hotel, which was very convenient. The hotel refrigerator had limited edition Golden Three Wheat Cactus and Feng Rucao beer, which was really great! The swimming pool and the gym are very satisfactory, and the breakfast also scored 85 points. Although the attitude of some temporary staff needs to be improved, the other 99% of the staff are great. It is a very family-friendly hotel with a parking lot, which is very convenient!

Pool was littered with debris from the strong winds. The water quality was good, but the pool staff could have done a better job at hauling out the debris at the deep end of the pool. The jacuzzi was a disappointment. The presence of greenish/yellowish algae in the water made the jacuzzi uninviting. The heater was turned off and will not be turned on until the third week of November. I was there during the last week of October. Every resort I stayed at had the jacuzzi heated despite the time of the year or the ambient air temperature. If it is the position of the management to not clean or heat the jacuzzi, then the jacuzzi should be covered up and blocked off. The breakfast buffet was horrible considering how much money they charged. I probably will not stay or recommend this hotel. It’s has a lot of potential!

Great service and a comfortable stay! The valet staff was helpful with parking, and the hotel’s excellent location made it easy for me to visit nearby restaurants. I’d definitely stay here again and recommend it to anyone traveling to Taichung!

Great experience overall—especially the spa, which was exceptional. However, the rooftop pool fell short of expectations for a 5-star resort. There’s no poolside service or even a place to grab water, a drink, or a light snack. Instead, you have to get dressed, walk to the restaurant, explain that you're coming from the pool and want a cocktail to go, wait a long time inside a dimly lit space, then head back out, get undressed again, and finally return to relaxing. It felt oddly inconvenient, especially compared to similar resorts throughout Asia. A bit of poolside hospitality would go a long way.

You can walk to the hotel from Xincheng station in about 20 minutes. There is a shuttle that takes you from the hotel to either Xincheng or Hualien station for free, which I appreciate. The immediate area around the hotel and from Xincheng station is quite remote and there are basically no stores or restaurants open. Thus you will probably have to eat all meals at the hotel restaurant. The restaurant itself is pretty good though and the pricing is reasonable, all things considered. The main benefit of the hotel is the hotel pool. Personally i have a bit of mixed feelings about the pool because the view of the ocean and the beach is partially blocked by some trees, however, overall it is indeed a nice view especially of the mountains in the back. You can also walk to the beach in a few minutes, which is convenient. Service is good. Overall if you are planning to check out Hualien but don't plan to go to Taroko gorge, I think this is a decent option.

First day when we arrived theres mould smell in the room, not sure if it a one time thing because its been raining non stop for a whole week while we were in taichung. but once we tell the receptionist the y helped us change to another room that doesn't have any smell and is in good condition so no complaint from me. Overall seems to be in nice location and have good food nearby etc.

I frequently visit Taipei, but this was my first time staying at the Grand Hotel. Its vibrant red aesthetic is incredibly captivating; every time the MRT passes by, I can't help but take an extra look. My direct experience staying here was excellent. Even though it was a windowless room, it didn't feel stuffy at all, and there were no odors, which shows how diligently the hotel manages its rooms. The breakfast spread was exceptionally rich – I ate for an hour and was completely stuffed! You can also visit the secret tunnels; this time I went to the East Secret Tunnel. It cost 500 TWD, and you can book it at a counter near the hotel's front desk.

My stay here was absolutely fantastic! The hotel boasts a convenient location, making it easy to get around. The rooms were spotless, and the comfortable bedding allowed me to sleep soundly through the night. The front desk staff were incredibly welcoming and helpful, and check-in was handled quickly and efficiently. All staff members were friendly and quick to resolve any issues. The hotel's facilities were also well-maintained; the bathroom featured a modern design with a separate shower area and provided ample, stable hot water. The breakfast spread was diverse and delicious, providing plenty of energy for the day. The overall ambiance was quiet, and it offered excellent value for money.