2-Star Hotels in Macau, China

If you consider booking Pensao Carmen, you should know that on the signage of the hotel it’s NOT Pensao Carmen! Remember that, otherwise you’re gonna have a hard time looking for this place)) I’ll add photos of the actual signage. Pros: conveniently located in Macau’s old town, it takes around 10 minutes to get to The Ruins of St.Paul on foot, and all other historical sites are just around. The staff was very friendly and helpful, even if they didn’t speak English at all. I met the three of them and all were old ladies, super nice and cute. I left my luggage after check-out for the whole day before moving to Coloane village hotel. The bed sheets were of good quality and very clean, I enjoyed my sleep after a tiring flight. The bed, though, was kinda hard, not for everyone, but my back was grateful)) pillows were also comfortable, better than at some much more expensive hotels. You can get as much water as you want from the water station at the corridor. There’s a bus station 5 minutes walking from the hotel, the name is Ponte 16, it’s right in front of the famous Sofitel. CONS: The hotel is located on the second floor, there’s no elevator, so you have to carry your luggage up there. My room was tiny, it’s really just for one person. The bed is kinda short, for me it was enough but I think a taller person might not feel comfortable enough there (my height is 162 cm) The bathroom is tiny, too, and given its dark green design, it looks rather dirty. I’m not sure if it was, but I found someone’s tooth brush in the shower and some hair in the drainage. Yuck!! Only one big towel was clean though. All in all, I didn’t expect much from it so neither should you 🤩

The hotel environment is comfortable, clean, and tidy. I originally planned a two-day, one-night trip, but I've extended my stay for another night. Many thanks to the front desk staff for their thoughtful help. I will continue to stay here.

This hotel is located in the old town of Macau Peninsula and offers good value for money. It's close to bus stops and a snack street. The front desk staff were quite warm and friendly. The room decor was pretty standard, sufficient for basic accommodation needs. If you're looking for good value and don't require overly high-end surroundings, then it's perfectly fine for a night. However, the air conditioning wasn't very cool, even on the lowest setting, and the water pressure in the bathroom shower was relatively low. On my first night, there was a faint smell of smoke in the room, and the hallway consistently smelled of smoke. Despite these issues, considering that hotel prices in Macau, especially on Saturdays, are generally inflated, I ultimately extended my stay for two nights.

The room was clean and tidy! For the price, it's a pretty good hotel. Most importantly, the soundproofing was excellent, so I slept peacefully at night. The bed and pillows were comfortable, and there was a window that could be opened with no strange smells. Nearby, the old eateries, Chau Kee Dai Pai Dong and Lung Fung Tea House, both served delicious food. The fried chicken wings and salt and pepper chicken at Sum Kee were even better than McDonald's, and the food at Wing Fai Restaurant was also great, especially their Chuan Gong Fish Head Noodles which I loved.

I'm quite satisfied with this guesthouse; it offers excellent value for money! First off, the location is great—less than a ten-minute walk to the Ruins of St. Paul's, and the bus stop isn't far either. Plus, the room was exceptionally clean and newly renovated. Since I was traveling with my parents, the front desk proactively upgraded us to a larger room when they saw we had more people, which was incredibly thoughtful. The lobby is also spacious and has free travel guides you can take as souvenirs. All in all, it was a very pleasant experience! In a place like Hong Kong and Macau, where space is at a premium, this kind of value is definitely a win.

The room was great, exceptionally clean and hygienic. The front desk lady was very nice, providing excellent and enthusiastic service. The space was large and very comfortable to sleep in. Plus, it had a window for ventilation, which is great for air quality, as many hotels in Macau don't have windows. Late check-out was also a plus. There's a restaurant downstairs and even a massage place. It was absolutely fantastic! 👍👍👍

The room was very sparsely furnished. There was no hand soap or paper towels. The bedding was disposable and quite uncomfortable, and the slippers were the plastic kind you find in public baths. Check-in wasn't until after 2 PM, and they weren't flexible even when I wasn't feeling well. The only upside is its proximity to the Ruins of St. Paul's. I don't think it's worth the price. If you mind disposable bedding, you should definitely reconsider.

This hotel IS ACTUALLY VERY GOOD! Spotless with very strategic locations. But if you’re non smokers and allergic to cigarettes smoke, DON’T EVER THINK ABOUT staying here. It’s a small hotel and the rooms are quite small with narrow hallways. That’s not an issue but most guests are SMOKING IN THEIR ROOM and the smell is SOO STRONG. I never had a sleep for two nights straight. That’s really UNFAIR. I paid just like any other guests but I couldn’t enjoy my rights for a peaceful comfortable sleep. Not even an hour! Mind you, this is a non-smoking hotel. Signs are everywhere with fines of MOP 1500 for violations. But people are still smoking cuz the policy isn’t really enforced. It’s just formality. I really wanted to check out after one night but unfortunately the booking couldn’t be modified or refunded. So, I had no choice but to suffocate from the smell of cigarettes. However, I have to appreciate the staff hospitality especially the guy whom I reported the issue. He tried to find me a better room but unfortunately none was available. Well at least he tried and he apologized for what happened. This is really commendable. But as a hotel, it could do better by strictly enforcing the policy of non smoking. It shouldn’t be hard to identify the guests who smoke.

The hotel has a great location, very close to the Ruins of St. Paul's, making it super convenient for sightseeing, shopping, and exploring. There are also many Macanese specialty snacks nearby. The room was small, but the hygiene was acceptable, and the hotel facilities were quite complete. The staff were friendly.

I stayed here for 3 nights; location is great close to bus stops and downtown area. The rooms are clean. However, the service here isn’t what you might read in the previous reviews. I changed my double room to a single one the last night and, there was no hot water the whole, in the beginning I didn’t understand when I just got in, only at night when I wanted to take shower I found it out. You know what I was told- please boil the kettle so you can take a shower on the phone because something in the basement is broken and I wasn’t notified beforehand of it when I moved in.