5-Star Hotels in Perak, Malaysia

On the day I checked in, I left my things in the room and I went shopping. I did leave a Do Not Disturb sign on my door. When I came back, the minute I put down my shopping, someone tried to open my door. Looked through my peep hole and saw a middle aged woman. The key obviously did not work. She left after a while but came back with a bell boy who rang in my doorbell. I opened the door and bellboy apologised and asked if I was staying here. I said I have checked in at 3pm. Bellboy pointed at two luggages and said he sent them to the wrong room? Wait what? Whose are these? The woman said they were hers. Bell boy said he delivered them to the wrong room. Next, front desk called me and asked for my name. Not to apologise but ask for my identity. She confirmed that there’s been a mistake in assigning rooms. I asked her what do I need to do. She said nothing. No apologies. I asked her why the bellboy entered my room even though the Do Not Disturb sign was there. No answer. My advise to those who choose to stay here - double lock your doors and keep your valuables with you. They did not respect my DND sign and entered my room.

It was a birthday treat for me but bringing kids along sure need activities fun for them, so recommended as kids friendly hotel! The ambience was beautiful, u check-in & great with warm cookies also the staffs are really kind.  The waterpark with slides accommodate kids plus they have kids club & game room too.. Food ? Delicious for wide spread of buffet breakfast & dinner. Pizza for chillin at pool area was also the bomb. The beach access also great, just maybe i think not so suitable for stroller or wheel chair as lots of stairs here n there . Overall, a nice healing spot withe beautiful scenary , oh plus points the bed ahhhhh so nice!!!

My third stay at The Banjaran Hotsprings Retreat. The peaceful surroundings, exceptional hospitality, and attention to detail are exactly what keep me coming back time and time again. A special highlight of this visit was dining at Jeff's Cellar. The setting inside the limestone cave is simply breathtaking, and the fine dining experience was outstanding. Another wonderful stay, and I'm already looking forward to returning again.

Everything about this hotel was great. The atmosphere was noble and elegant, and the restaurant food was delicious. The sky pool was a major highlight! We booked a deluxe room with a jacuzzi, which our child absolutely loved. The only minor drawback was that the executive lounge only offered a small selection of snacks and coffee, with no sodas or juices. This wasn't very kid-friendly for families. The executive lounge could definitely be improved. We would still love to come back and stay again if we get the chance.

Had a lovely long weekend getaway and stayed in the sea villas. The facilities were amazing with fresh water pools, tennis courts, gym and several restaurants with an excellent food selection. Our favourite was fisherman's cove which had more of a western cuisine. Overall we had a really pleasant stay. However having stayed at other similar resorts at a similar price it felt like it was lacking. I know how can I complain about staying in paradise? The area for improvement would be: an additional hose shower head instead of just the overhead one. Cleanliness of the library area. Greeting cold towels and drinks at the main lobby. Selection of shampoos, soaps and moisturisers. Eco-friendly toothbrush and energy controller with key card. Aircon and lights had to be turned off manually if we left the room. I would definitely go again but it would be nice if they took on more eco friendly initiatives.

Nice stay with a fully functioning place, very suitable for a family stay since have a lot of attractions. Plus point the location are very near to all place since its in the city. Love the concept of the place and the decoration are top knots. Highly recommend to any one that wanted a nice and luxury vibe stay.

The room was clean and tidy, and the bed was comfortable. Since it is a new building, some floors are still under renovation. This was my first experience having a blackout while showering at night. I tried to contact the agency, but there were no staff available, so the only solution offered was a room change. We had to spend extra time moving all our belongings to another floor. One suggestion is to consider waiving the deposit requirement, or for the agent to contact guests one day before check-in to reconfirm the booking and deposit payment. I had already submitted my deposit before check-in, but the agency may have missed my message. I only received the entry QR code after being stopped and questioned by the security guard, which made the experience stressful.

The Condominium is a bit hidden as it's located behind Impiana Hotel Ipoh. The road to enter the Condominium is not really visible while driving. The Condominium is newly built, so unit is considered new. The parking is temporarily free until further notice. So far, quite a good stay. The only thing to comment is that, there are quite a lot of Phereoeca uterella at the ceiling inside the unit and also at the corridor. Perhaps, a more thoroughly housekeeping is need. Facilities are okay but I noticed the people who stayed in other units didn't follow the rules when using swimming pool. Not wearing proper swim attire, no shower before entering the pool, causing the water in the pool to become dirty and oily. It's truly disgusting. Hope the management and security guard can be more strict on this issue.

It’s a nice resort in Ipoh surrounded by greenery. Cleanliness and maintenance could be improved. Black mildew grow around shower heads which is gross, dust on kitchen top surface and bad smell came out from the AC ventilation in the bedrooms. Activities listed for kids are of poor quality. There was a group of adults using the playroom as resting and make-up room. There was hardly anything for children to play with in there.. Achery was a joke, reception staff had no clue on the schedule and couldn’t be bothered to find out. It’s hazard to place a thin piece of glass on the table top  in the apartment.

Fantastic hotel, highly recommended! They have Chinese-speaking staff, and the hotel is brand new with spacious rooms. There's a supermarket downstairs, which is really convenient. It's a shame they were fully booked the next day, so I couldn't extend my stay. Next time I'm in Ipoh, I'm definitely staying here again!