5-Star Hotels in Perak, Malaysia

I saw the high rating on Trip.com and decisively chose to stay at this hotel, considering it as a potential top choice for future business trips. **Welcome:** Communication was seamless, and the doorman quickly guided me to the parking lot. **Parking:** There are two options: paid valet parking outside the hotel lobby, and a multi-story parking garage on floors 4-5 (free if you register at the front desk). There's a direct elevator from the parking lot to the lobby on the G floor, but it doesn't go directly to guest room floors. **Lobby/Front Desk:** Complimentary welcome drinks were available. The front desk staff were highly efficient, completing check-in within about 5 minutes. They also clearly informed me about the complimentary supper buffet at 11 PM (porridge, red bean soup, soy milk, and some side dishes). They also accommodated my request for a late check-out. **Guest Room:** I stayed on the 7th floor this time. There was a subtle, pleasant aroma from the lobby all the way to the room, not overpowering. The room was about 40 square meters, quite spacious, and the layout was very practical. The twin room also featured a bathtub, with warm lighting perfect for a relaxing soak. I personally prioritize good air conditioning, and it was excellent. The soundproofing of the glass was also good; occasionally, I could still hear the roar of modified cars or supercars. **Facilities:** The infinity pool on the rooftop (R floor) offered a great view. However, I noticed the hotel doesn't seem to have a gym, though I'm not entirely sure. **Breakfast:** The variety and selection were just average, not particularly extensive. The taste seemed to cater more to local Malaysian preferences. **Pros:** ① Complimentary supper, a thoughtful touch, which is rare for hotels in Malaysia. ② Direct access between the hotel and Ipoh Parade shopping mall. ③ Centrally located, so no worries about food and drinks. ④ Extremely fast room service. I requested a bucket of ice, and it arrived within 7 minutes. Impressive! ⑤ The complimentary mini-bar included regular coffee and tea, plus two extra beverages and two packets of peanuts/nuts. **Areas for Improvement:** ① I noticed that during supper time, the tables already had breakfast cutlery and tissues laid out. After guests finished supper and the used cutlery was cleared, the unused cutlery remained on the table. This is a significant hygiene concern. I suggest setting up breakfast cutlery after supper service. ② The hairdryer should be placed in the bathroom for guests' convenience, not in the wardrobe (as the noise can disturb a companion). ③ There was noticeable dust in the light strip recess next to the toilet in the bathroom. ④ The Wi-Fi speed needs improvement. While not terrible, it wasn't ideal and affected work efficiency. ⑤ The anti-slip properties of the floor tiles in the shower were not very good. This issue needs attention to prevent falls. Anti-slip coating could be applied, non-slip mats provided, or warning signs posted for guests. **Summary:** As an experienced business traveler who has stayed in no less than 500 hotels worldwide, including high-end and luxury establishments, the above review is absolutely fair and reflects my personal experience. Overall, I'm quite satisfied. Considering the price and hotel category, it's worth returning to.

Stay there for 3d2n. one of the best hotel i've stayed. my 3y son loves the pool and the beach. the beach is so beautiful and clean. breakfast needs to come early because school holiday, please consider include dinner during your booking because the place is very far from the town. overall i will repeat this hotel again

First, the location and the stay is amazing. It was really beautiful and relaxing. The staff and service there made it better. They were so friendly and professional. The only downside is the mosquitoes over there 😅

Everything about this hotel was great. The atmosphere was noble and elegant, and the restaurant food was delicious. The sky pool was a major highlight! We booked a deluxe room with a jacuzzi, which our child absolutely loved. The only minor drawback was that the executive lounge only offered a small selection of snacks and coffee, with no sodas or juices. This wasn't very kid-friendly for families. The executive lounge could definitely be improved. We would still love to come back and stay again if we get the chance.

Marina Island Boat transfer easy, although I feel a little expensive. Coffee was cold, they had wrong check in information and I almost tripped on uneven block surface exiting building to boat. Check in completed at reception , with correction to booking. We were in a lower tropical garden villa, which is cheapest room. We were lucky to have part sea view and part back of pool view. Other lower villas in this category, not so good a view. This said, room was gorgeous, despite dead moth in sunken bath area. All the staff were fantastic and helpful. Chatted to some people in over water villas, who were disappointed you could not swim in sea from villa, nor enter sea from beach around jetty , due to sea urchins. On the other side of the Island is Emerrald bay. Absolutely stunning! Beautiful beach and sea to swim in. Lots of space for sun beds, but everyday ran out by 11am! Suggest they get some more! Forfeited scrumptious in all restaurants. 

I stayed during a public holiday and school holiday period, so a large crowd was expected. Unfortunately, the check-in process took over two hours. I queued from 6:00 PM and only checked in around 8:30 PM. Initially, there were two staff members handling check-ins, but later only one remained. Credit to the staff member on duty he stayed calm and professional despite the heavy crowd and queue cutting incidents. The issue was clearly a lack of manpower and planning. Management should anticipate higher guest volumes during long weekends and streamline the check-in process. The unit itself was clean, comfortable, and in excellent condition. Overall, the stay was enjoyable, but the check-in experience needs significant improvement during peak periods.

The room was clean and tidy, and the bed was comfortable. Since it is a new building, some floors are still under renovation. This was my first experience having a blackout while showering at night. I tried to contact the agency, but there were no staff available, so the only solution offered was a room change. We had to spend extra time moving all our belongings to another floor. One suggestion is to consider waiving the deposit requirement, or for the agent to contact guests one day before check-in to reconfirm the booking and deposit payment. I had already submitted my deposit before check-in, but the agency may have missed my message. I only received the entry QR code after being stopped and questioned by the security guard, which made the experience stressful.

This is a very new hotel apartment. It's fully equipped with pots, pans, an induction cooker, microwave, refrigerator, and hairdryer. The only thing missing is a washing machine, but all other essential in-room facilities are there. The room is quite spacious; we booked a two-bedroom apartment. At around 140 Malaysian Ringgit per night during the May Day holiday, it offered great value for money. It was more than enough space for our family of three, with one king-sized bed and two single beds. The living room had a sofa, and surprisingly, the TV even had Mango TV and Tencent TV! 😂 The infinity pool on the hotel's top floor isn't huge but is very tastefully designed. There's also a co-working space specifically for digital nomads, and the gym is excellent. The garden on the second floor is beautiful both day and night. The hotel itself isn't far from the city center. It's about 6-8 MYR by Grab from the train station, and roughly the same to the Mural Street. To Perak Cave and Mirror Lake, it's about 8-10 MYR, making it very convenient to get around. The only issue is that since the apartment is quite new, Grab's current pick-up/drop-off point is located at the main entrance on the main road. If you have a lot of luggage, you might need to ask the driver to go around to the reception area at the back of the apartment.

I booked a 3 bedroom suite horizon view and they upgraded me to one with lake view which was great! The unit has a nice view of the limestone hills and the lake which is surrounding the hotel. Suite is clean and everything functions well. There’s a water filter machine providing hot and cold water which is a great sustainable element, not using plastic water bottles in their suites. Breakfast buffet spread is also good with both western and local style dishes.

I really like this hotel, the common areas are really pretty,every angle are instagrammable. The room was so clean and comfortable. 2 rooms for a price like this is beyond worth it. They have small kitchen with electric stove and microwave. Will definitely come again