The hotel's location is excellent; it's within walking distance to attractions like the Ruins of St. Paul's. The service is warm and friendly, and there are plenty of dining options nearby. The rooftop view at night is quite nice. If the quality of the mattress and bedding were improved, this would be our top choice for hotels in old Macau.
The room was spacious with a large, comfortable bed. Overall, my experience was excellent. The room was clean and tidy, and the bedding was very comfortable, ensuring a good night's sleep. The staff were warm and courteous, and the location was convenient. It offers great value for money, and I would definitely choose to stay here again on my next trip.
This hotel was soooo much nicer than we expected!
For starters, you have plenty of cheap restaurants within a 3-minute-walk radius.
The rooms are unbelievably big and clean and with all the amenities you need.
The housekeeping seems to be working 24h because we needed some water at 11pm and they came immediately to deliver it.
The hotel also has a small gym and a pool on the 4th floor, as well as 3 restaurants and a ****** - I meant it when I said this hotel is much nicer than we expected!
Unfortunately we only had 2 nights there so couldn’t enjoy it fully but those 2 days were plenty of time to see Macau.
Would definitely recommend using a bit higher budget but going with this rich-feeling hotel 😅
We’ve booked this hotel a few times in the past. This is one of our go-to hotels if we want something that is relatively nice yet is not going to break the bank. Luckily those are promotion for this room. Hands-down, the room and the hotel facility is kept up pretty well. Room amenities exceed standards for four-star hotel. One of the perks of staying here is using their indoor pool, which unfortunately we didn’t have time to use during our trip. The one bedroom suite it’s relatively spacious. The bedroom feels bigger and it’s nice to have a living room to kick your feet up. Overall, a solid hotel to stay at that isn’t gonna break the bank.
Fantastic experience! The L'Occitane toiletries were a lovely touch and great value for money. The room service staff were also very friendly, and the front desk actively helped with luggage. The only minor downside was that the hotel facilities were a bit old, especially the hairdryer which was very, very dirty and looked like it hadn't been cleaned in a long time. There was also a lot of limescale in the corners around the bathroom.
This is a very new hotel, exceptionally clean and odor-free. They provide two complimentary bottles of water in the room, and the Cony rabbit decorations are super cute! As soon as I arrived, a staff member warmly guided me through the check-in process and even helped with my luggage, which was a great start. Throughout the hallways, you'll find many Cony rabbit and Brown bear mirrors, and the area near the elevators always smells fresh. The terrace is also perfect for photos, though at night, you might encounter some small insects due to their attraction to light, but that's a natural phenomenon, so it's understandable. Getting around is convenient too; to visit attractions, I'd just walk to Grand Lisboa Palace and take their shuttle bus, or hop on a public bus, as the stops aren't as far as I expected. The 50 MOP dining voucher I received at the shuttle bus stop was a great deal, and the noodles I had for breakfast at Sang Gor Cafe were delicious. I'm also very grateful to the hotel for preparing a birthday cake after receiving my email – it was really tasty! The only minor drawback was on the last day when I checked out and stored my luggage to visit a themed restaurant. I only stored it for less than an hour, but it took about twenty minutes to retrieve it. I understand it was a busy time for luggage storage, but the three people behind me got theirs before me, and I only had one suitcase, yet it took so long. When I asked about it, the staff member was quite impatient. Despite this small issue, the overall experience was very satisfying.
This is an established four-star hotel with professional and attentive service that made me feel completely at ease. Highly recommended!
There were doormen at the entrance to open doors and help with luggage. I arrived early and was able to store my luggage before checking in at 3 PM. Check-out is before 12 PM, and the deposit was 500. They also offer luggage storage after check-out.
Although the room wasn't huge, the layout was incredibly well-designed, making it feel cozy, comfortable, and upscale. The interior decor and materials were high-quality, not cheap-looking at all. I requested a non-smoking room and a high floor, and they gave me a corner suite on the 17th floor with a fantastic view. It's newly renovated and very well-maintained, so it doesn't feel old-fashioned.
The location is excellent, just a 15-minute walk to Rua do Cunha. Bus and light rail stations are also very close by. If you walk further into the residential area, there are tons of great places to eat.
The hotel's dim sum restaurant on the 3rd floor is also quite good, starting service at 10 AM. Hotel guests get a discount, and even though I had already checked out that day, they still gave me the discount, which was a very thoughtful gesture.
Facilities: Relatively clean.
Environment: Beautiful.
Service: Very good attitude.
Hygiene: Clean.
The location is also great, with plenty of taxis right outside the entrance. The front desk staff are very friendly, and the room is tidy. It offers good value for money and is very welcoming to mainland Chinese visitors.
Took my dad to Macau, and I really appreciate the hotel manager for their thoughtful arrangements. They knew my father doesn't like too much sun, so they assigned us a room with a great view that wasn't exposed to direct sunlight for too long. All the staff in the hotel lobby were so nice. The hotel's location is excellent; it's convenient to go anywhere and great for shopping! I'll definitely choose Grand Emperor again.
This stay was fantastic! The hotel's location is excellent, making it super convenient to get around. The room was clean, tidy, and had great natural light and ventilation. The bedding was soft and comfortable – I could truly relax the moment I lay down. All the facilities were complete and in good working order, very easy to use. The staff were warm and friendly, providing thoughtful and meticulous service; any requests were promptly attended to. Overall, it's great value for money, and the stay was very pleasant and comfortable. I'll definitely choose this place again for my next trip and wholeheartedly recommend it to everyone.
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GGuest UserFantastic experience! The L'Occitane toiletries were a lovely touch and great value for money. The room service staff were also very friendly, and the front desk actively helped with luggage. The only minor downside was that the hotel facilities were a bit old, especially the hairdryer which was very, very dirty and looked like it hadn't been cleaned in a long time. There was also a lot of limescale in the corners around the bathroom.
GGuest UserThe hygiene is good, and the sea-view breakfast environment is pleasant. It's convenient to get there by taking the Galaxy Shuttle and crossing the skybridge after getting off. The hotel offers a shuttle bus to The Venetian, but it only runs a few times a day. The facilities are a bit old, especially the hairdryer. A deposit of 500 MOP is required, payable only by Alipay or cash, WeChat is not accepted. The service is decent; I didn't have a power adapter for charging, and they sent one up immediately.
JJoanaVAppreciate the cleanliness and newness of the hotel. Especially the TV has youtube and can share screen so satisfying.
The HSKP attendants and room service server are very kind.
Though the front desk they need to be more effective with their service cause they didn't introduce the wifi and inform about the pool renovation.
GGuest UserThis stay was fantastic! The hotel's location is excellent, making it super convenient to get around. The room was clean, tidy, and had great natural light and ventilation. The bedding was soft and comfortable – I could truly relax the moment I lay down. All the facilities were complete and in good working order, very easy to use. The staff were warm and friendly, providing thoughtful and meticulous service; any requests were promptly attended to. Overall, it's great value for money, and the stay was very pleasant and comfortable. I'll definitely choose this place again for my next trip and wholeheartedly recommend it to everyone.
AAlwaystravelling247We’ve booked this hotel a few times in the past. This is one of our go-to hotels if we want something that is relatively nice yet is not going to break the bank. Luckily those are promotion for this room. Hands-down, the room and the hotel facility is kept up pretty well. Room amenities exceed standards for four-star hotel. One of the perks of staying here is using their indoor pool, which unfortunately we didn’t have time to use during our trip. The one bedroom suite it’s relatively spacious. The bedroom feels bigger and it’s nice to have a living room to kick your feet up. Overall, a solid hotel to stay at that isn’t gonna break the bank.
GGuest UserThe room was spacious with a large, comfortable bed. Overall, my experience was excellent. The room was clean and tidy, and the bedding was very comfortable, ensuring a good night's sleep. The staff were warm and courteous, and the location was convenient. It offers great value for money, and I would definitely choose to stay here again on my next trip.
JJiabao1123Took my dad to Macau, and I really appreciate the hotel manager for their thoughtful arrangements. They knew my father doesn't like too much sun, so they assigned us a room with a great view that wasn't exposed to direct sunlight for too long. All the staff in the hotel lobby were so nice. The hotel's location is excellent; it's convenient to go anywhere and great for shopping! I'll definitely choose Grand Emperor again.
GGuest UserThe hotel is located in the quiet Cheoc Van, away from the bustling Cotai and Coloane, but accessible by bus route 26A, which runs every ten minutes or so. It takes only about an hour to get to the hotel from the Macau Peninsula city center, which wasn't too far for me. If you're arriving by bus without much luggage, the public bus stop near the hotel is named C677-1 Cheoc Van Barbecue Park 1 (according to the bus company). After getting off, cross the street, and there will be a black iron gate leading to the hotel. The hotel's swimming pool area and front desk are located in front of the pool. Otherwise, following Gaode Maps will require a longer walk. However, that stone staircase is a bit narrow, so it's inconvenient with large luggage; in that case, you'll have to follow Gaode. The hotel room's balcony overlooks the beach, and the room itself is clean and has a Portuguese flair. Although breakfast is simple, it tastes good. If you don't want to dine at the hotel, you can take a bus to Coloane for a meal, which is only about a ten-minute ride. This place is suitable for tourists who want to escape the hustle and bustle of Macau and enjoy some peace and quiet.
GGuest UserI was in Macau for a quick one-day business trip and needed to take the Cotai Water Jet to Hong Kong. I saw they offered a free shuttle service, so I decided to stay here. Turns out, the shuttle schedule was way off from my ferry time, so I ended up taking a taxi anyway, haha! But it wasn't too expensive, so it was fine.
Facilities: You can tell the hotel is a bit older, but it's well-maintained. I asked for a room near the elevator, and to my surprise, it was right by the entrance. Very convenient! Luckily, the soundproofing was good, or it would've been noisy.
Environment: The hotel is located right on a street corner. The immediate surroundings are nothing special, but it's very convenient for walking, taking the bus, or getting a taxi. There are also some good cha chaan tengs nearby.
Service: Pretty good. Check-in requires a deposit, and they accept electronic payments, but I also had cash. They made sure to remind me to keep my receipt.
JjudyThe hotel's location is excellent; it's within walking distance to attractions like the Ruins of St. Paul's. The service is warm and friendly, and there are plenty of dining options nearby. The rooftop view at night is quite nice. If the quality of the mattress and bedding were improved, this would be our top choice for hotels in old Macau.