The hotel environment is fantastic! The sea is right behind it, offering a beautiful view and fresh air. The room is very comfortable, clean, and tidy. The staff are absolutely wonderful, super friendly, and patiently answered all our questions about local tourist attractions. It's right next to Fishermen's Wharf and a bus stop, and across the street from Sands [****** Name, if applicable, otherwise omit or generalize], where you can catch a free shuttle bus to downtown attractions and [destination, if specified, otherwise generalize to 'other places']!
It was our anniversary and Gary at reception offered us a lte check out since we arrived at the hotel quite late. We were also upgraded together with a free red wine as our gift and we were thrilled and we were further offered 2 complimentary breakfast althought we didn't use att the end. I found out that I didn't take my airpods with me at the time when I checked out and we went to lunch. I came back and then 2 receptionists helped me out and called the room to bring it back down even after checkout, I m so pleased by the services Ascott provided me and to us.
Thank you very much and I will for sure come again.
Btw the room we stayed was really nice spacious and comfortable.
Junlong Hotel is truly professional. The doorman helped with the luggage, and the room was big and clean. Sophia even helped us get an upgrade. I left something behind, and they kept it safe for me. When I checked out, I asked Louis, the doorman, to help me call a taxi, and he also helped with my luggage. The taxi I hailed couldn't accept QR code payments, but the staff's warmth made my departure as pleasant as my arrival. Overall, the service is really excellent. Highly recommended.
I was in Hong Kong for work and decided to pop over to Macau. It was super convenient getting to the hotel directly from Taipa Ferry Terminal. For getting around to other places, you can catch the bus or metro from the Stadium or Nam Van Garden stops. The room was really clean and quiet at night, offering excellent value for money.
This time, I made a last-minute booking at Holiday Inn Macau. During check-in, Mr. Wang at the front desk was professional and efficient. After understanding my situation, he proactively upgraded me to an executive floor suite. He wasn't overtly enthusiastic, but his attention to detail made me feel genuinely valued.
It happened to be the fourth day of the ***** New Year, and in the morning, the hotel had a lion dance and a 'God of Wealth' performance. The atmosphere was lively but not chaotic – a nice, ceremonial touch. The executive floor was relatively quiet, making for a comfortable and relaxing stay overall.
What truly left an impression on me was what happened afterward. After checking out, I realized I had left my ring in the room, which naturally made me anxious. Upon contacting the hotel, the housekeeping manager quickly helped confirm its location and retrieve it. The entire communication process was efficient, and the sense of reassurance brought by such professionalism was more important than any physical amenity.
Macau 🇲🇴 has always been a place I've yearned to visit since I was a child. To my younger self, it was a mystery, somewhere I never imagined I'd go. As I grew older, learning about it from different angles sparked my curiosity. Today, I finally gathered the courage to step into Macau, and it's truly captivating. The Grand Lisboa Palace Hotel 🏨 provided excellent service. The staff here were incredibly friendly and helpful to visitors from the mainland, always ready to answer any questions. I'd definitely go back to Macau if I get the chance!
The rooms are clean and bright, and the service is warm and attentive. They offer a free shuttle service, and the hotel has a great selection of dining, shopping, and recreational facilities, which is very convenient. Staying at this hotel is a comfortable and enjoyable experience. I'll definitely stay here again next time and recommend it to my friends.
During my stay, I was incredibly impressed by both the hotel's service and its ambiance. The front desk staff were warm and meticulous, proactively asking about my needs during check-in and even thoughtfully informing me about the opening hours of nearby attractions. My room was simply decorated yet stylish, with soft, comfortable bedding and excellent blackout curtains that ensured I had a great night's sleep. The toiletries in the bathroom had a subtle, pleasant scent, demonstrating attention to detail. The restaurant's breakfast spread was extensive, offering everything from Western pastries to Chinese congee, and the chef would even adjust the food temperature according to guests' preferences. When checking out, the staff kindly helped with my luggage and gave me a souvenir with the hotel's logo, a thoughtful gesture that added many wonderful memories to my trip. Overall, the service here is professional yet personalized, making it an ideal choice for both business trips and leisure vacations.
Booked a three-night stay at the Grand Emperor Hotel in Macau starting on the seventh day of the ***** New Year. This hotel has been around for almost 20 years, but the room facilities are still relatively new and clean. It's super convenient to walk to popular spots like the Ruins of St. Paul's, Grand Lisboa Hotel, Wynn Macau, and MGM. A one-day city walk around the peninsula is definitely enough time. We even went to eat at Parlament Noodle Shop, which was just over 1km away. The hotel staff were also warm and attentive; even though it was fully booked the day we arrived, the service wasn't chaotic or slow at all.
**Transportation TIPS🪶➰** After arriving at Macau Airport, you can take the shuttle bus to Grand Lisboa Palace Hotel. Then, transfer at the hotel's B1 level to a shuttle bus going to Grand Lisboa Hotel. From there, it's just a few minutes' walk to the Grand Emperor Hotel. (For those traveling with seniors, children, or a lot of luggage, I recommend taking a taxi to avoid hassle and exhaustion.)
The room is pink, Barbie pink! And so is the hallway! It's utterly terrifying, especially with all the talk on Xiaohongshu about Macau hotels having many 'ghosts'... I called the front desk to ask for a room change, and a female staff member told me that the type of room I booked was indeed pink, even though it was clearly blue on the platform. Since it was too late, I didn't want to bother and just went to sleep... I'm still posting this to warn everyone to avoid it! Also, the breakfast isn't good, the service is mediocre, and the location is out of the way... The only upside is that you can ride the Wynn cable car early! Don't miss out on that, everyone!
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DDingmingmingThe rooms are clean and bright, and the service is warm and attentive. They offer a free shuttle service, and the hotel has a great selection of dining, shopping, and recreational facilities, which is very convenient. Staying at this hotel is a comfortable and enjoyable experience. I'll definitely stay here again next time and recommend it to my friends.
GGuest UserExcellent location, right next to the famous Galaxy. Easy access to entertainment and shopping, with the Asian Food Court nearby for meals. The Grand Emperor is a historic hotel, and its cleanliness and service are commendable. The prices are affordable, and transportation is convenient.
AAnonymous UserWe have a good experience...my family spent the good relaxation..while in macau.casa real hotel give us the quality of good hotel.we Will come back again
GGuest UserMacau 🇲🇴 has always been a place I've yearned to visit since I was a child. To my younger self, it was a mystery, somewhere I never imagined I'd go. As I grew older, learning about it from different angles sparked my curiosity. Today, I finally gathered the courage to step into Macau, and it's truly captivating. The Grand Lisboa Palace Hotel 🏨 provided excellent service. The staff here were incredibly friendly and helpful to visitors from the mainland, always ready to answer any questions. I'd definitely go back to Macau if I get the chance!
SSuannaShelkenThe hotel environment is fantastic! The sea is right behind it, offering a beautiful view and fresh air. The room is very comfortable, clean, and tidy. The staff are absolutely wonderful, super friendly, and patiently answered all our questions about local tourist attractions. It's right next to Fishermen's Wharf and a bus stop, and across the street from Sands [****** Name, if applicable, otherwise omit or generalize], where you can catch a free shuttle bus to downtown attractions and [destination, if specified, otherwise generalize to 'other places']!
AAnonymous UserThis time, I made a last-minute booking at Holiday Inn Macau. During check-in, Mr. Wang at the front desk was professional and efficient. After understanding my situation, he proactively upgraded me to an executive floor suite. He wasn't overtly enthusiastic, but his attention to detail made me feel genuinely valued.
It happened to be the fourth day of the ***** New Year, and in the morning, the hotel had a lion dance and a 'God of Wealth' performance. The atmosphere was lively but not chaotic – a nice, ceremonial touch. The executive floor was relatively quiet, making for a comfortable and relaxing stay overall.
What truly left an impression on me was what happened afterward. After checking out, I realized I had left my ring in the room, which naturally made me anxious. Upon contacting the hotel, the housekeeping manager quickly helped confirm its location and retrieve it. The entire communication process was efficient, and the sense of reassurance brought by such professionalism was more important than any physical amenity.
CContanceBooked a three-night stay at the Grand Emperor Hotel in Macau starting on the seventh day of the ***** New Year. This hotel has been around for almost 20 years, but the room facilities are still relatively new and clean. It's super convenient to walk to popular spots like the Ruins of St. Paul's, Grand Lisboa Hotel, Wynn Macau, and MGM. A one-day city walk around the peninsula is definitely enough time. We even went to eat at Parlament Noodle Shop, which was just over 1km away. The hotel staff were also warm and attentive; even though it was fully booked the day we arrived, the service wasn't chaotic or slow at all.
**Transportation TIPS🪶➰** After arriving at Macau Airport, you can take the shuttle bus to Grand Lisboa Palace Hotel. Then, transfer at the hotel's B1 level to a shuttle bus going to Grand Lisboa Hotel. From there, it's just a few minutes' walk to the Grand Emperor Hotel. (For those traveling with seniors, children, or a lot of luggage, I recommend taking a taxi to avoid hassle and exhaustion.)
GGuest UserThe environment is beautiful. You can watch the sunset from your room or at Cheoc Van Beach, which is right next to the hotel, in the evening. In the morning, you can walk about 30 minutes to Long Chao Kok Coastal Trail near Hac Sa Beach to watch the sunrise from the Seaview Pavilion.
The complimentary breakfast offers a variety of Chinese and Western dishes. Every food item maintains excellent quality, and the dining area has a charming view.
The hotel is older, and the facilities are a bit dated, but they are well-maintained and perfectly functional for daily use. Plus, there was absolutely no smoke smell in the room, which is a big plus. :)
Overall, while the facilities might be a slight drawback, the environment and food more than make up for it. Because of this, I'm giving a perfect score for facilities.
GGuest UserI was in Hong Kong for work and decided to pop over to Macau. It was super convenient getting to the hotel directly from Taipa Ferry Terminal. For getting around to other places, you can catch the bus or metro from the Stadium or Nam Van Garden stops. The room was really clean and quiet at night, offering excellent value for money.
CcarriemeimeiMy four elderly family members visited Macau and stayed at the New Central Hotel on the Macau Peninsula. The entire building has a striking, eye-catching color and distinctive Republic of China era characteristics. The location is excellent, the surroundings are lively, and it's not far from the Ruins of St. Paul's. There are buses right outside, and taxis are also readily available, making getting around very convenient. The seniors arrived quite early and first stored their luggage on the first floor. Floors one to three house a shopping mall. After exploring, they went to the fourth-floor hotel lobby reception to check in, where their luggage had already been brought up. Both rooms were on the 7th floor, and their interiors were uniquely decorated with a strong retro vibe. All amenities were comprehensive, and all the snacks, water, and drinks (including red wine) in the mini-bar were complimentary and replenished daily (red wine excluded). The windows were sealed and couldn't be opened, but being on a higher floor offered distant views. The front desk staff also specifically mentioned that guests could visit the rooftop terrace for photos and even offered complimentary desserts, noting that the night view from there was also quite good. During a shower, the drainage was slow, and fearing an overflow, they called housekeeping. The housekeeping staff's service attitude was excellent; they even opened the drain cover to further clear the blockage. During the process, the seniors noticed that the gully under the cover was very clean, indicating the hotel's excellent hygiene, even in such concealed spots. The seniors were initially concerned about transportation in Macau, but the front desk was very helpful and willing to assist with calling a taxi when they inquired. We were very fortunate to have stayed at the New Central Hotel during this Macau trip; it's highly recommended!
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