4-Star Hotels in Sabah, Malaysia

Three days, two nights, and every day brought a new kind of 'excitement.' Day one, the air conditioning didn't work, there were tons of mosquitoes, and the shower only had cold water. The only decent thing for dinner was the fried shrimp, which disappeared in seconds, and the few other dishes available were practically snatched away. It felt like a refugee experience. Day two, we got a different room. After swimming, I went back to shower, and there was no water, then cold water, then extremely hot water, constantly cycling. The water pressure was also incredibly low; I almost lost my mind trying to rinse the shampoo out of my hair. That night, it was very windy, and there was a lot of noise outside, as if something wasn't properly secured. On the third day, as we were checking out, our luggage was mistakenly taken by a staff member and given to other guests. It was only returned after the other guests realized the error. Our luggage was perfectly fine in the restaurant; how dare you just take it away? Do you have any basic management sense? Of course, the environment is nice, that's the only highlight. Given how expensive it was during Chinese New Year, you should provide a service level that matches the price. The buffet was cafeteria-standard, and we still had to fight for food. Are you not ashamed?

An incredible place that makes you want to return again and again! Waking up every morning to such a view is a true dream. The sunsets here are simply magical, and the sea is clean, warm, and inviting. Our villa wasn't new, but it had absolutely everything needed for a comfortable stay. Special thanks to the administrator, who was always reachable and promptly helped resolve any household issues. This place gave us wonderful memories and a feeling of complete relaxation. If we get the chance, we will definitely come back here again!

Overall, the hotel is good, especially because of its convenient location near a shopping mall, making it easy to purchase daily necessities and other items. The breakfast café is spacious and offers a wide variety of food choices. However, there are a few areas that could be improved. While the breakfast selection is extensive, the taste of the food was somewhat disappointing and could be enhanced. In addition, the cleanliness of the room needs more attention. The floor felt dusty, as if it had not been properly swept or vacuumed. Guests who are not comfortable wearing the hotel slippers may notice the dust more easily. With improvements to room cleanliness and food quality, the overall guest experience would be much better.

This is a pretty good hotel with an excellent location. The facilities are a bit old, but that's understandable for a hotel in this town. If you have the budget, you might consider booking the new Haifeng hotel across the street instead.

whats very good: Staff Service Excellent Easy access - down ladder - to sea whats good: good WiFi signal Rooms, Main Area, Jetty food - breakfast, lunch, tea and dinner - too much actually in-room fridge quiet rooms** 3 meals + tea included in-room snacks and soft drinks included what could improve: we expected total privacy - vendors in outboard motorboats and sampans kept approaching our unit when they see us sitting on the deck or swimming; they hassle us into buying stuff - from coconuts to live lobsters - and don't leave easily - we weren't interested in as we have meals and tea covered in our package. a boat with 2 sampans in tow always directly in front of our unit - eventhough approx 500-600 meters away - made us feel uncomfortable and invading our privacy No Emergency Protocols in place 7.9 or 8.2 earthquake with epicentre in Mindanao - across the Sulu Sea - there was no information or updates from staff on the situation - we were having breakfast when we felt the main area swaying when there were no waves we only got news on our mobile when back in the room we delayed our morning swim and went into water around 9.50 am. Had a few very strong waves hitting us. Asked a passing staff regarding the quake, he said no problems. after the swim we got news on our mobile that there was a Tsunami warning out and 0.4m wave could be hitting the shores of Semporna, Tawau and few other coastal cities of Eastern Sabah between 9.30am and 12.30pm 🤷🏾♂️ thankfully we survived to be able to write this.

The place is beautiful. The ocean and the beach are amazing. The hotel is seafront, a few steps and you’re swimming in the ocean. The rooms needs a lot of maintenance and deep cleaning, our room had many things need to be repair so, they gave us upgrade to a huge wood villa with 2 floors. The restaurant is ok… but no delicious. Breakfast is not so good but they prepare eggs as you like. The hotel needs dee cleaning and a lot of maintenance. They have places looks like abandoned.

Just like the pictures, it was fantastic! The customer service was excellent, and the check-in explanation was very detailed. We were also able to store our luggage for free. We arrived early, and although check-in is normally at 3 PM, we were lucky enough to be able to check in by 12 PM. This is absolutely not a fake review! The only downside is that because it's close to a wet market, if you open the balcony door, there's a strong smell of stale seafood. Check-out was convenient, and no deposit was required. For four of us, the value for money at this price was unbeatable. Plus, there's a washing machine and a pool!

Room filtered water has an unpleasant odor. Sutera Avenue lack of management maintenance, parking basement is dirty and dark, corridor amd lift also dirty.

First off, a shout-out for the great location – facing the sea, right next to Mankali, and very close to Imago. The hotel itself is quite large, but a bit dated. There were some basic issues with water and electricity; the shower water pressure fluctuated and sometimes there was no hot water. Breakfast wasn't very good. However, overall it's still decent value for money.

Our stay at the Sagittarius Water Bungalow was absolutely fantastic! From our butler Xiao Gu to all the staff on the water bungalows and even the owners, everyone was incredibly nice. The rooms are equipped with smart Xiaomi home devices, clean and tidy. Opening the curtains reveals the beautiful 'jellyfish sea,' and the scenery is simply captivating. The food at the water bungalows is also delicious; breakfast, lunch, afternoon tea, and dinner are all included in the price. Airport transfers and boat rides to the island are also covered, making it excellent value for money! We stayed for five days and four nights and didn't want to leave. The atmosphere on the island is also great, with KTV and song requests every night – the owner and his wife sing really well, by the way! The water bungalows offer a lot of entertainment, including sea fishing, snorkeling, glass-bottom boat tours, and drone photography. The local staff (Xiao Hei) are also happy to help with photos 📸. You can even get your diving certification and go on island-hopping day trips, keeping you thoroughly entertained. We came to Semporna specifically to get our diving certification, and the water bungalow's own dive shop is highly recommended. The instructors are very responsible and dedicated. I'd like to thank Xiao Li and Instructor Mohd Rizal Baba Selleh. The prices are fair, and the teaching focuses on the safety and skills of the students, which is very reassuring. The dive shop owner's wife is also super nice. All in all, this trip was incredibly worthwhile, and we'll definitely be back! I'll also be recommending it to my friends and family 😊