5-Star Hotels in Hubei, China

The hotel's location is excellent, right by the riverside in Jiang'an District. It's surrounded by bustling streets and alleys like Li Huangpi Road, full of local delicacies such as hot dry noodles and Hubei cuisine. Along the street, you can visit famous architectural sites like the Soong Ching-ling Former Residence. In the evenings, a walk along the river is incredibly refreshing and pleasant. The room felt much larger than its estimated 46 square meters. The original design was simple yet practical, with a very reasonable layout and a bright overall color scheme that made me feel relaxed and happy. Upon check-in, the front desk proactively upgraded me to a deluxe room with a partial river view, which was a delightful surprise. This hotel was the best experience and offered the best value among the four hotels I stayed at during my trip from Changsha to Wuhan. Five-star rating, a big thanks to the front desk and service staff. Just one small suggestion: the spin dryer in the swimming pool changing room should ideally be replaced. It takes over an hour to dry clothes, and the effect isn't great. I'd also recommend replacing the bath towels.

This hotel is extremely convenient, being very close to the airport, which made our travel much easier. At the beginning of our stay there were a few issues and we had to change rooms twice, but the customer service was excellent throughout. The staff were patient, responsive, and genuinely helpful in resolving everything quickly. The amenities were a big plus the gym was well-equipped, and the free laundry service was very convenient. Breakfast was also a highlight, with a very good buffet offering plenty of options. Overall, despite the initial hiccups, the great service and facilities made this a very comfortable and enjoyable stay. Would happily stay again.

The hotel is very close to Metro Line 7. The room has a good view. You can see the lake. The lake is downstairs. You can go to the lake at night. The hotel is very close to Wansongyuan Snack Street. Wansongyuan Snack Street is very famous in Wuhan. There are many delicious foods. I checked in for crayfish, hot dry noodles, duck neck and lotus root soup... They are all very good. The hotel service is also very good. The child got greasy all over after eating crayfish. I asked the front desk for detergent, which was delivered to the room quickly. The hotel bar has free drinks, and the front desk also has free water and drinks. The hotel service staff are very friendly. There is no uninterruptible power supply at the bedside of the room I stayed in, so it is not convenient to charge the mobile phone at night.

This is a really nice hotel! I stayed at two Sheratons on this trip, and both were excellent. The service truly stands out. The security guards at the entrance were all very polite and professional. The hotel even offered complimentary breakfast for my child and supper at the executive lounge. Our butler was also incredibly kind, always asking what services we needed. I definitely prefer big-brand hotels; the service, bedding, and overall sense of relaxation are just completely different. The breakfast was absolutely delicious – hot dry noodles, beef noodles, and guokui, among others, were all so satisfying! If I go to Wuhan again, I'll definitely choose a Sheraton. It left a lasting impression! Despite a lot of guests, you wouldn't know it when you're in your room at night. No matter how carefully you listen, you won't hear anyone in the surrounding rooms – it's incredibly quiet, ensuring great sleep quality! The location is also excellent, very close to Hankou Railway Station, and directly downstairs are Wanda Plaza and a supermarket. I also want to commend the hotel lobby for having a photo exhibition area called 'Wuhan Memories.' I think this shows the hotel's respect and understanding for this glorious city. I spent a long time looking at every single photo with my child, learning about the history. I personally found it to be a wonderful touch!

I stopped over in Wuhan for a night and the accommodation exceeded my expectations. We checked in smoothly with our pet, and there were no additional charges. The hotel did a great job assigning our room, and the soundproofing was excellent. It was the first time my dog slept so soundly outside of our home; she didn't spend the whole night on guard. We kept our dog in a stroller in the public areas. While the hotel is pet-friendly in that it allows pets, there's still room for improvement. For example, the pet bed provided isn't very useful, as most pet owners know that pets won't readily sleep in an unfamiliar bed with unfamiliar scents. Perhaps a pet playpen would be better. Providing pet pads, diapers, and even pheromone sprays for anxiety or flea/tick sprays would truly make it feel pet-friendly. Nevertheless, I'm happy to see that brand-name hotels are gradually opening up to and improving their pet policies, and I believe things will only get better in the future. Aside from the pet aspect being quite satisfactory, I really need to complain about the hotel breakfast. I arrived at the restaurant around 9:45 AM, knowing the hotel was full and breakfast would be crowded, so I specifically tried to avoid peak hours. When I got to the entrance, both the hostess and manager were looking down, and there was no one to seat us. All the trays were empty, and people were scrambling to find plates. I didn't see any service staff in the dining area; it was the head chef who brought out the plates. The food was cleared very quickly by 9:55 AM. I asked an employee who was clearing the food for a main serving spoon to eat my cereal, and she told me they only had ceramic spoons, and that the stainless steel ones were only for the serving counter. The Americano coffee machine at the coffee bar only filled cups about 60% of the way. The restaurant manager really needs to contact the supplier to adjust the machine. What I also can't understand is why the omelet station, which is a key QA check for the Marriott brand, has been changed. There are no more omelets, and although they made sunny-side up eggs, I'm still a bit confused. I've never stayed at a Sheraton before, so perhaps the standards are different? On a positive note, I want to praise the chef at the noodle station. She was incredibly enthusiastic, and the beef noodles were delicious. Even though it was close to closing time, she maintained her warmth and enthusiasm, which was really lovely. However, there's a small detail: the chopsticks provided for eating noodles aren't ideal for picking up the noodles. I observed that most guests were business travelers, and it's very easy for soup to splash onto their clothes. Because of this, I didn't finish my delicious beef noodles.

We chose this hotel for our family trip, and the stay far exceeded our expectations, especially thanks to Xiao Cheng at the front desk. We had pre-booked a family queen room, and at check-in, due to a room allocation adjustment, Xiao Cheng, upon learning we were traveling with two young children, proactively offered a free upgrade to a family bunk bed suite without any extra charge, which was a delightful surprise. The layout of this family suite was very practical, with a queen bed for adults and bunk beds for the kids. The children were incredibly excited to see the bunk beds and had a blast climbing up and down. The room was equipped with special toiletries for children, anti-slip slippers, and even had corner protectors, showing great attention to detail. The overall space was open, with the living area large enough to comfortably place our luggage, allowing adults to relax and children to play without disturbing each other in the evening. The window didn't face the main road, so it was very quiet at night, ensuring a good night's sleep. Xiao Cheng handled the check-in process efficiently, thoughtfully explained the suite's amenities, and provided genuinely sincere service throughout. Traveling with kids can be stressful, and this thoughtful upgrade saved us the cost of booking a separate family room, while the room's comfort was excellent. Both the service and the room type are very suitable for family travel. If we visit this area again with family, this will definitely be our first choice.

The environment is fantastic, perfect for a family trip. The butler service is excellent, and the food is incredibly delicious, they even deliver it to your room, which is a big plus. The cleanliness is top-notch, making for a very comfortable stay. Plus, it's pet-friendly, which is awesome!

The river view room with floor-to-ceiling windows is absolutely stunning, offering clear views of the Wuhan Yangtze River Bridge, Parrot Island Bridge, Yellow Crane Tower, and the Yangtze River. The room is spacious and comfortable, and the bedding materials are of high quality. It's conveniently located with free parking. The breakfast is excellent, especially the authentic Hot Dry Noodles and a perfectly made omelet. The extra bed service was great; even the smaller bed was very comfortable. The pool was too crowded, and there were coaches giving lessons, taking up a whole lane. Wuhan Shangri-La has the same issue. This really needs improvement. If you want a less crowded pool, it's best to go before noon, otherwise, the experience is quite poor. Overall, it's a good hotel.

I came to Wuhan for Chinese New Year and stayed at the Qingshan New Century Hotel because my friend lives nearby. It seems like a new hotel, and all the facilities are excellent. The breakfast was also very rich, and the staff were all incredibly friendly. My only complaint is the open-plan bathroom, which I really didn't like, but that's a design issue. The hotel service was fantastic, and they even offered a shuttle service to Wuhan Station, which was a pleasant surprise.

I like the architectural style of the hotel. The fragrance in the hotel is also very comfortable. The environment is very good and suitable for taking pictures. The room is also large and quiet. All the facilities are very smart. ZOE at the front desk also upgraded it for free. The cleaning aunties are also very nice. Very enthusiastic, highly recommended!